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Koons Kia of Woodbridge

Woodbridge, VA

4.4
759 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you! Sales Hours
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14208 Jefferson Davis Highway

Woodbridge, VA

22191

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Showing 759 reviews

May 12, 2025

I found this visit to be very personable. The service writer keep me informed through the entire process and answered all questions and concerns. More

by gowman67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin
May 12, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that your visit was personable and informative at Koons Kia of Woodbridge. Our team is committed to keeping you informed every step of the way, so it's great to know we met your expectations!

May 12, 2025

Had a great experience at Kia Woodbridge dealership! The staff was friendly, knowledgeable, and made the whole process smooth and stress-free. Love my new car—highly recommend checking them out! Tyler d More

by sHill3
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Winchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Tyler and the team at Koons Kia of Woodbridge made your car-buying experience smooth and stress-free! Enjoy your new ride, and thank you for recommending us!

May 11, 2025

Roman was excellent, he listened to what we desired. Sales manager, almost ruined the deal stating the option 2 ($995) was a standard fee for all customers. Provided not transparency. Kudos to Roman exp More

by bk
Recommend Dealer
Yes
Employees Worked With
Roman Ayrobzai, he was excellent btw
May 12, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us at Koons Kia of Woodbridge. We're glad to hear Roman was able to assist and clarify things for you, ensuring a smooth process. Your feedback is valuable, and we'll use it to improve our transparency moving forward!

May 11, 2025

Staff were chill and respectful; the wait time was absurdly long though, hence the 3-star review instead of a 4-star one. More

by Q
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faith Ali
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Koons Kia of Woodbridge responded

Thank you for your feedback. We're glad to hear that our staff made a positive impression, but we apologize for the long wait time during your visit. We appreciate your patience and will work on improving this aspect of our service. If there's anything else you'd like to discuss, feel free to reach out anytime! Best, Tearolon Harris - Customer Relations Manager - tearolon.harris@koons.com

May 10, 2025

Arrived for my appointment and greeted warmly by the staff. Immediately assisted with checking in and making sure that the proper maintenance was planned. Total wait time about 90 minutes. A pleasant se More

by jtk6310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
May 12, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that your service visit was pleasant and efficient at Koons Kia of Woodbridge! Our team is always here to ensure you have a seamless experience. Thank you for sharing your feedback!

May 10, 2025

We came late, but were very accommodating and worked with us to ensure we got the car we wanted at a fair price More

by djunited
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Khalid Nazami
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salvador Rivas
May 12, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge was able to accommodate you and help secure the car you wanted. Thank you for choosing us, and enjoy your new ride!

May 10, 2025

Nothing was done. They took my car for two days for nothing. I had to ask for my car to be returned to me even though it was valet picked up. Just went downhill. I bou More

by TPMOORE1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Koons Kia of Woodbridge responded

I'm sorry to hear about your experience with our service. We value your feedback and would appreciate a chance to make things right if you're open to discussing this further. Please feel free to reach out at any time. Thank you, Brian Groleau - Service Director - 703-494-3333

May 10, 2025

Elvis is great but I dont trust your actual mechanics. I took my car in for a check engine in November and they couldn't find anything. Talked my wife into $600 of work that did nothing. Then when my ch More

by cdaiutolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elvis is great, its the mechanics I doubt.
May 12, 2025 -

Koons Kia of Woodbridge responded

We appreciate your feedback, but are concerned to hear about the repeated issues you've faced. We apologize for any inconvenience caused during this process and will consider this as we continually improve our processes. If there's anything further you'd like to discuss, please feel free to reach out. Thank you, Brian Groleau - Service Director - 703-494-3333

May 10, 2025

It was a great experience. They really listened to my needs and help get me get the best deal for my situation. More

by Ebony.carter0804
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Pereyra
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne Pereyra
May 11, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us at Koons Kia of Woodbridge! We're glad to hear that our team was attentive and helped secure the best deal for you. We appreciate your feedback and look forward to serving you again in the future!

May 10, 2025

Wayne was very nice and very attentive Wayne was very nice helped with everything we needed or wanted he was very attentive More

by Bren2me
Recommend Dealer
Yes
Employees Worked With
Wayne
May 12, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that Wayne provided attentive service during your visit to Koons Kia of Woodbridge. Thank you for sharing your experience with us!

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