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Koons Kia of Woodbridge - Service Center

Woodbridge, VA

4.3
266 Reviews
Call Service Center (877) 205-6939

266 Reviews of Koons Kia of Woodbridge - Service Center

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March 02, 2025

They always treat me well, and everything they do is top notch. I can trust them to do good work. More

by moosecheesemjm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elvis Reyes
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Mar 03, 2025 -

Koons Kia of Woodbridge responded

Thank you for this 5-star rating of Koons Kia of Woodbridge!

March 02, 2025

Very easy to work with. Listened to what I wanted, made suggestions, and delivered. I would recommend this dealership More

by scottmills248
Recommend Dealer
Yes
Employees Worked With
Joseph Montgomery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgardo Zambrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that your experience at Koons Kia of Woodbridge was smooth and accommodating. Thank you for recommending us, and we hope to assist you again in the future!

March 02, 2025

The KIA service team was great. Promised the car by 11:30, delivered it by 10:30 with a car wash. Thank you. More

by clintonmir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darwin Orellano Rodurguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Malaguerra
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Mar 03, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our Koons Kia of Woodbridge service team exceeded your expectations and even got your car ready ahead of schedule. Thanks for the shout-out!

March 02, 2025

Problem more complicated than expected. Dealer worked with me to correct problem and find right parts. More

by Jmellette71
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian in Service
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Mar 03, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with Koons Kia of Woodbridge! We're glad our team could assist in resolving the issue and finding the right parts. Your satisfaction is important to us, and we appreciate your feedback!

March 02, 2025

Proactive in reminding you when your car is due for service. Also, the service rep I dealt with was very professional and courteous. More

by ncmullins
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shaun Ziegler
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Mar 03, 2025 -

Koons Kia of Woodbridge responded

We're delighted to hear that our team at Koons Kia of Woodbridge provided proactive and professional service. Thank you for sharing your experience, and we look forward to assisting with future needs!

March 02, 2025

Service writer was polite, thorough and gave me an accurate wait estimate. Overall pleasant experience. More

by D B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Malaguerra
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Mar 03, 2025 -

Koons Kia of Woodbridge responded

Thank you for sharing your experience with us! We're delighted to hear that our service writer at Koons Kia of Woodbridge provided a polite and thorough visit. We appreciate your feedback and look forward to serving you again!

March 02, 2025

El servivio para mi vehiculo fue rapido y efectivo, gracias por su ayuda, les visitare pronto. More

by XIOMYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 07, 2025 -

Koons Kia of Woodbridge responded

Estamos contentos de haberle ofrecido un excelente servicio en Koons Kia of Woodbridge. Gracias por su confianza!

March 01, 2025

The dealership is well organized, professional, and customer oriented (Brian, John, Elvis, the other service writers, and Joel in parts. Also, the mechanic, Shawn, is out standing. More

by WYATTMIH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tearolon Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2025 -

Koons Kia of Woodbridge responded

Wyattmih, thank you for recognizing our team at Koons Kia of Woodbridge! We're delighted to hear that Brian, John, Elvis, Joel and Shawn provided such excellent service. We appreciate your support!

February 28, 2025

Extremely professional. Had my car ready when they promised. Excellent service. Highly recommended dealership. Thanks. More

by gsrothenberger62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan BADAMIRZA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2025 -

Koons Kia of Woodbridge responded

Thank you for the high recommendation! We're delighted to hear that our team at Koons Kia of Woodbridge provided excellent service and met your expectations. We appreciate your support!

February 28, 2025

Everyone is nice and knowledgeable. Shaun Z is a great technician.I would highly recommend this service department More

by Cshort2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun
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Mar 03, 2025 -

Koons Kia of Woodbridge responded

Thank you for the recommendation! We're delighted to hear that Shaun and our team at Koons Kia of Woodbridge provided such a positive experience. We appreciate your support and look forward to serving you again!

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