Koons Kia of Woodbridge - Service Center

Seamless and uneventful No issues. The procedure was direct and informed It was on Thursday The procedure was direct and informed It was on Thursday More

Elvis was great and the dealerships clean. Everyone was very pleasant. The service there is always top notch Everyone was very pleasant. The service there is always top notch More

Myy service tech. Elvis was great. He explained all that would happen and reviewed it again when completed. Elvis was great. He explained all that would happen and reviewed it again when completed. More

Been using since 2011. Great Customer Service!! Always glad to come back and have my cars taken care of. Great Customer Service!! Always glad to come back and have my cars taken care of. More

Said they would check on Warrenton coverage. No response for two weeks. I call and they say decision not made yet. No response for two weeks. I call and they say decision not made yet. More

I found this visit to be very personable. The service writer keep me informed through the entire process and answered all questions and concerns. The service writer keep me informed through the entire process and answered all questions and concerns. More

I always go to KIA in Woodbridge, VA. They always answer my questions and make sure they check any concerns I have about my car. They always answer my questions and make sure they check any concerns I have about my car. More

Elvis is great but I dont trust your actual mechanics. I took my car in for a check engine in November and they couldn't find anything. Talked my wife into $600 of work that did nothing. Then when my ch I took my car in for a check engine in November and they couldn't find anything. Talked my wife into $600 of work that did nothing. Then when my check engine came back on they found the problem, which then led to another problem in December, then January, and this last service was after getting my car back in March. I traded my Kia in for a Toyota. More

Nothing was done. They took my car for two days for nothing. I had to ask for my car to be returned to me even though it was valet picked up. Just went downhill. I bou They took my car for two days for nothing. I had to ask for my car to be returned to me even though it was valet picked up. Just went downhill. I bought my car there and will never to back. More

Arrived for my appointment and greeted warmly by the staff. Immediately assisted with checking in and making sure that the proper maintenance was planned. Total wait time about 90 minutes. A pleasant se staff. Immediately assisted with checking in and making sure that the proper maintenance was planned. Total wait time about 90 minutes. A pleasant service experience. More