I dealt with Andy Kohn as a salesperson and Chad Silla on finance. They were both knowledgeable about the things they needed to know. Andy took care of finalizing our sale even before he was due to be at work and Chad had the finance system down pat. I went in at 10:15 having decided that I preferred the Mazda 3 to a Corolla - but not if I was going to have to pay a lot more, haggled over price for about a half hour, got it to the price I needed it to be all by 11. After paperwork, I was on my way home by 12:15 - came back and picked up my new car at 1:15. I am not a huge fan of buying new cars, but I left this one believing I got the car I preferred at a fair price. Can't ask for more than that.