
All Salespeople
Sales Department
Koons Silver Spring Ford
Silver Spring, MD
232 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
June 05, 2025
I had an exceptional experience with Koons Silver Spring
Ford, all handled remotely—and it couldn’t have gone more smoothly. Johnathan Rafiq and Marc L. Bortnick were incredible from start to finish. They t
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by bpercich
Employees Worked With
Johnathan Rafiq & Marc Bortnick
May 05, 2025
Purchased a new 2024 Bronco from this dealership.
There were several "extra" charges on my paperwork including "EV Surcharge" for $250. I did not purchase an EV nor did I trade in an EV.
When I co
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by WorstBMWSERVICE EVER
Employees Worked With
Manuel - in finance, Mike Mabry
May 05, 2025
Be aware that this dealership charges fees that make no
sense. Was charged $250 for EV. I did not buy an electric car. I caught their mistake when I was called to pick up my tags which I already had (I tra
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by BA1961
Employees Worked With
Manual