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Koons Silver Spring Ford
Silver Spring, MD
233 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
June 20, 2026
I am very disappointed with my experience at this
dealership.
Two years ago, I brought my vehicle in while it was still under warranty and was charged for repairs that I believed should have been co
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by E
Employees Worked With
Alex Perdikis, Brian Orlove, William Mensh, Todd Ruprecht, John Speake, Candice Barr, Sharon Force, Charles Hadden, Joe Haislip
June 05, 2025
I had an exceptional experience with Koons Silver Spring
Ford, all handled remotely—and it couldn’t have gone more smoothly. Johnathan Rafiq and Marc L. Bortnick were incredible from start to finish. They t
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by bpercich
Employees Worked With
Johnathan Rafiq & Marc Bortnick
May 05, 2025
Purchased a new 2024 Bronco from this dealership.
There were several "extra" charges on my paperwork including "EV Surcharge" for $250. I did not purchase an EV nor did I trade in an EV.
When I co
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by WorstBMWSERVICE EVER
Employees Worked With
Manuel - in finance, Mike Mabry
