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Koons Silver Spring Ford
Silver Spring, MD
231 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 231 reviews
January 18, 2016
Good People, Fair Prices Jimmy Lowry and Billy Mensch could not nave been better to work with, They are nice men and very knowledgeable. They gave us a very good deal and Bi Jimmy Lowry and Billy Mensch could not nave been better to work with, They are nice men and very knowledgeable. They gave us a very good deal and Billy, thoroughly went over every aspect of the truck. He even set up our phone to use the blue tooth. Ask for these guys when you visit Koons in Silver Spring. Simon in the finance department was also very helpful. Keep up the good work! More
by Paul_C_D
Employees Worked With
Jimmy Lowry , Billy Mensch , William Mensh
January 14, 2016
2016 Ford Escape January 12, 2016 D. Woods I have always gone to Koons Ford – Silver Spring, MD, to get service on my older Truck (which still runs great). But th January 12, 2016 D. Woods I have always gone to Koons Ford – Silver Spring, MD, to get service on my older Truck (which still runs great). But this year I decided to purchase a new vehicle and my sales person (Moh) did an excellent job in helping me select my new 2016 Ford Escape. Thanks for your help “Moh”. Love my new ride… More
by ddfw
Employees Worked With
Moh
January 12, 2016
I'm so glad I went to Koons Ford, You should too! If you are looking to buy a car, Koons Ford Silver Spring MD is the place to go. Ask for my salesman Moh who was friendly, helpful and professional. If you are looking to buy a car, Koons Ford Silver Spring MD is the place to go. Ask for my salesman Moh who was friendly, helpful and professional. He worked very hard to get my into my 2016 Ford Fusion. Also, it was a pretty fast process which is not usually the case when buying a car. Moh knows what he's doing so I would recommend you ask for him during your visit. More
by TeamFordFusion
Employees Worked With
Moh
December 08, 2015
Poor Customer Service Even after waiting almost 24 hours to get the Mazda we purchased, the car was not ready. It had no gas and had smears on the dashboard, dirty windows Even after waiting almost 24 hours to get the Mazda we purchased, the car was not ready. It had no gas and had smears on the dashboard, dirty windows and "tire black" smeared on the tires. The exit was blocked with an SUV so we had to turn around in a tight parking lot with two cars. It was hard to tell it was a Mazda dealer since all you see are Fords and used cars everywhere, even in front.Very limited selections of actual Mazdas More
by km
Employees Worked With
John Allen
December 04, 2015
Service Bought my 2015 Mazda CX-5 here last year and return for service as needed with Felix. Both sales and service departments are courteous, helpful, and r Bought my 2015 Mazda CX-5 here last year and return for service as needed with Felix. Both sales and service departments are courteous, helpful, and responsive. Felix explains everything clearly and aims to get me on my way as soon as possible. More
by JayDubb
Employees Worked With
Felix Rosa
November 30, 2015
Great place to buy a new car Koons of Silver Spring is a fine auto dealer and I would strongly recommend the dealership to anyone who needs a car. Brian Orlove, Alex Reyes, and C Koons of Silver Spring is a fine auto dealer and I would strongly recommend the dealership to anyone who needs a car. Brian Orlove, Alex Reyes, and Chris Austen did a great job in helping me get a new Ford Fusion. My time available to get the purchase done was limited and they made it happen in just a few hours. As said before, highly recommended. More
by EB757
Employees Worked With
Brian Orlove, Alex Reyes, Chris Austin
November 24, 2015
I"m happy Bill Fourte was very helpful to find a certificated used car for us when we showed up at the dealership on a rainy November afternoon . Thank you Bil Bill Fourte was very helpful to find a certificated used car for us when we showed up at the dealership on a rainy November afternoon . Thank you Bill Laszlo, Eva More
by vicus
Employees Worked With
Bill Fourte
October 06, 2015
A 2016 Ford Fusion SE My saleman, Alex Rayes was one of the most competent and patient persons I have ever worked with when buying a car. I was a little nervous feeling I My saleman, Alex Rayes was one of the most competent and patient persons I have ever worked with when buying a car. I was a little nervous feeling I would have problems trading in a one year old ford Escape Titanium for a Ford Fusion. The dealer found the right color and amenities. Alex made it possible for me to drive home the car I should have purchased a year ago with right the price and all! I am very pleased. Debra Irby More
by montebest7408
Employees Worked With
Alex Rayes, Alex Reyes
September 30, 2015
WONDERFUL..AWESOME... AMAZING SERVICE My daughter and I walked up was greeted right away by Bill who did an amazing job taking care of us. He worked extremely hard and we were there no lon My daughter and I walked up was greeted right away by Bill who did an amazing job taking care of us. He worked extremely hard and we were there no longer than 2 hours . My daughter got the car she wanted and the finance staff was amazing. Thank you thank you thank you sooo much. I will recommend you all and come back myself in the future. More
by NIk-Nik
Employees Worked With
Bill Fourte
September 24, 2015
look over carefully a certified pre owned car. Went in to buy a certified pre-owned Ford car. Bought a 2014 Ford Escape with 30K that had been a rental. Carfax and vehicle inspections reports Went in to buy a certified pre-owned Ford car. Bought a 2014 Ford Escape with 30K that had been a rental. Carfax and vehicle inspections reports were clean, but after a few days, with closer inspection, noticed that driver door had had work and did not close flush with the passenger door. To make a long story short, was able to trade it for a new car but was surprised that they would actually offer a car like that as a pre-certified in their lot. The sales person, Elliot Bourne went above and beyond to make things right. Thanks to Elliot and the Finance person, ended up with a Mazda 3 that I absolutely love. More
by anita
Employees Worked With
Elliot Bourne
