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Koons Silver Spring Ford

Silver Spring, MD

3.8
231 Reviews

3111 Automobile Boulevard

Silver Spring, MD

20904

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Showing 231 reviews

December 20, 2012

General Manager, I own a Lincoln LS and have been General Manager, I own a Lincoln LS and have been bringing it to Koon’s Ford of Silver Spring for service since the closing of the Lincoln Dealers More

by Lincoln LS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ledgere (service advisor)
December 12, 2012

Alex Reyes brought my Explorer Sport to me last night. Everything about the sale was real good. His effort and the whole process was smooth and accommodating. I told him... if I could blink and the car wa More

by macfawlty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Perdikis, Brian Orlove, Alex Reyes
November 27, 2012

Buying a new vehicle can be an anxiety producing Buying a new vehicle can be an anxiety producing experience for most people- including myself. Not with these guys. They were honest ,straightforward More

by truckerjack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Thacker
November 04, 2012

Easy sale, no haggle with the price, the salesman did not have what I wanted at the dealership so he found what I want at another dealership and had it shipped in. That's over and above to me. I was blown aw More

by Kissmyass333
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy thacker
October 17, 2012

Everyone I worked with at the silver spring koons was amazing! They were straight forward, honest, caring, helpful and patient. Any question I had about anything from vehicle questions to law/paperwork D More

by Mcnewbold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denard Carey, Simon Boulware
September 19, 2012

I recently bought a pre-owned Audit from Koons Silver Spring and was extremely happy with their fantastic customer service. The whole experience from the search, to pricing, to closing was top notch. I w More

by radanovic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Perdikis
August 29, 2012

Absolutely. We have had a very hectic two months after having lived abroad for 5 years, so it was refreshing to interact with a dealership that is honest and upfront about the price of the car. Both Alex More

by ssdbowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Colt, Alex Reyes
August 26, 2012

Debbie, Dennis, and Hassan treated me great. They were up front and honest with me through the whole process and made me feel very comfortable. I really appreciated the no haggling atmosphere I experienc More

by Tbradley1124
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Colt
August 18, 2012

Thanks to Koons Ford of Silver Spring and all the associates we worked with (especially Dennis our Sales man) we had an excellent car buying experience from the second we walked into the dealership. More

by shortinofamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Orlove, Debbie Colt
July 19, 2012

I would have to say that I was shocked that I was able to drive off the lot with a 2012 Ford Fusion. I was also able to get my car with the options that I wanted. The staff at Koons Ford treated me as a pe More

by kimclaros
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Colt, Alex Reyes
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