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Koons Silver Spring Ford

Silver Spring, MD

3.8
231 Reviews

3111 Automobile Boulevard

Silver Spring, MD

20904

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Showing 231 reviews

August 08, 2016

Great Service!!!! I had to come in for some minor adjustments to my 2016 Ford Fusion Titanium. I was greeted with a friendly smile, quick wait time, clean & comfortable More

by Julia Long
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm so sorry I do not remember the young man's name.
Aug 10, 2016 -

Koons Silver Spring Ford responded

Thanks for the review!

July 15, 2016

Mirror for me The gentleman that control of my service visit was very professional and courteous. He did all he could to make it a positive experience for me. I app More

by Brendan Reilly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tall gentleman with blond crew cut
Jul 18, 2016 -

Koons Silver Spring Ford responded

Thank you for the review!

July 13, 2016

Amazing Experience Buying a car for me is like being sentenced to time in jail. Not at Koon. Best experience ever. Elliott, Brad and Chad. BEST, thanks. More

by Maxinemg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
This review is for Brad and Chad as well, Elliott Bourne III
Jul 13, 2016 -

Koons Silver Spring Ford responded

Congrats on your new car and thank you for the great review!

July 04, 2016

Off the bench and back in the game Due to some unforseen setbacks my credit was as good as four flat tires. Thanks to Mr. Steven Avents I'm driving a better than expected Ford explorer More

by Four Flats no more
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Avents
Jul 05, 2016 -

Koons Silver Spring Ford responded

Thanks for the review!

June 20, 2016

Excellent, Professional, Polite, Respectful Service Chris has been my advisor for many years. I will never go anywhere else. The high level of professionalism, honesty and respect keeps me coming back. More

by Lynn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Allison, Chris Austin
Jun 22, 2016 -

Koons Silver Spring Ford responded

Thanks for the review Lynn!

June 01, 2016

Very good service Thanks Sekou Keita for you patients. I'm very difficult when it comes to spending money but with your patiences and your sales experience, I was able More

by Car123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sekou Keita
Jun 02, 2016 -

Koons Silver Spring Ford responded

Thanks for writing a review! Congratulations on your new vehicle!

Jun 03, 2016 -

Koons Silver Spring Ford responded

Congrats on the new car and thank you for the review!

May 21, 2016

Great service, nice people! I have taken my car for service and very much thankful for the great service and advice provided to me. Thank you, Felix Rosa! Your courteous and very More

by Gag97zu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Felix Rosa
May 23, 2016 -

Koons Silver Spring Ford responded

Thanks for leaving a review!

May 24, 2016 -

Koons Silver Spring Ford responded

Thank you for the great review!

May 06, 2016

Professional, informative, great employees Felix Rosa, Service Advisor, was wonderful. Give him a bonus for customer satisfaction. The driver took me home and brought me back. Very nice yo More

by littledianne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Driver who took me home., Felix Rosa
May 10, 2016 -

Koons Silver Spring Ford responded

What a great review, thank you! We look forward to seeing you again in the future. Thanks again!

April 29, 2016

Finding the perfect Car. Ms. Linda helped me find the perfect car for my budget. It was a bit time consuming on my part as I had other things going on. But it all worked out f More

by stlcmmn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Williams
May 04, 2016 -

Koons Silver Spring Ford responded

Thank you and congrats on your new car!

April 11, 2016

Routine Service was excellent, punctual and professional I was delighted with my first routine service for a vehicle I purchased new from Koon's Ford. I had a appointment and was not kept waiting. The serv More

by none
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 03, 2016 -

Koons Silver Spring Ford responded

Thank you for taking the time for leaving us a review. We look forward to your next visit!

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