
Koons Sterling Ford
Sterling, VA
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Excellent service each time. Explanation of services needed and associated costs is typically very accurate . 30 years I been going to Ford! Explanation of services needed and associated costs is typically very accurate . 30 years I been going to Ford! More
I reached out to other dealerships. Drew was the only person who went out of his way to help me out. He gave me several options and I was able to drive off in a new car that day. Drew was the only person who went out of his way to help me out. He gave me several options and I was able to drive off in a new car that day. More
Keon Hunter, the salesman with whom I worked, was extremely helpful, courteous, knoweldgeable and brought a frank honesty to this transaction that really strengthened my confidence that buy a Ford R extremely helpful, courteous, knoweldgeable and brought a frank honesty to this transaction that really strengthened my confidence that buy a Ford Ranger was the right choice. He is first rate More
My experience with service department was excellent. My experience with trying to get appointment and trying to speak to someone about what maintenance might be recommended was a F- rating. I was transf My experience with trying to get appointment and trying to speak to someone about what maintenance might be recommended was a F- rating. I was transferred from person to person. I would start over trying a different number selection and just as bad. When I could speak with someone no one could answer my question. Finally I got an “advisor” got answers and an appointment. More
Ordered a Bronco in November expecting a 6 month wait, but it came in the first week March to my surprise! Hamza did a great job getting it ready and provided a demo. Buying process including financing but it came in the first week March to my surprise! Hamza did a great job getting it ready and provided a demo. Buying process including financing was very smooth! More
Koons Ford service department should have reception person to route people to service rep, so you done have to wonder which service rep is going to take care of you. person to route people to service rep, so you done have to wonder which service rep is going to take care of you. More