Koons Sterling Ford

Initiated the buying process online and Hector was my salesman. From the videos of the Bronco, through the test drive and final purchase; Hector was invaluable. Smooth transactions salesman. From the videos of the Bronco, through the test drive and final purchase; Hector was invaluable. Smooth transactions More

Eryk, our sales associate, was extremely helpful and his service was immaculate. Matt, the sales supervisor, was available to answer questions when needed. service was immaculate. Matt, the sales supervisor, was available to answer questions when needed. More

Really bad experience nice sales guy but the finance team and GM horrible. Wasted time is what you get dealing with this dealer. and GM horrible. Wasted time is what you get dealing with this dealer. More

Mike always does a great job with my car. Service tech Eric makes sure the car is running great and he identifies any potential issues before they become a problem. Excellent customer service Service tech Eric makes sure the car is running great and he identifies any potential issues before they become a problem. Excellent customer service team at Koons Ford!! More

Very helpful and got me right in and addressed the problem I was having. Had me back on the road so I could get home for the weekend problem I was having. Had me back on the road so I could get home for the weekend More

Service manager was real great helpful and took time to discuss the issue with ford for warrantees. Very helpful and great manner advising myself etc. great job discuss the issue with ford for warrantees. Very helpful and great manner advising myself etc. great job More

Bilal and Matt were friendly, knowledgeable, and helpful in selecting the right vehicle with the right options. With highly competitive pricing and great service, I selected Koons over three other dealers. in selecting the right vehicle with the right options. With highly competitive pricing and great service, I selected Koons over three other dealers. Great job by Bilal, Matt, and the rest of the team getting me in and out with my new vehicle in a short afternoon. More

Easy to set up an appointment ! Took me on time and did my oil change in a timely matter !! Also let me know what other things I would need to do my next visit Took me on time and did my oil change in a timely matter !! Also let me know what other things I would need to do my next visit More

We drove 6 trucks to find the right one. We had so many to choose from and our salesman knew exactly what we were looking for. Greg Sipple made our buying experience very good.and he was v We had so many to choose from and our salesman knew exactly what we were looking for. Greg Sipple made our buying experience very good.and he was very knowledgeable about all Ford products. More

Terry did a great job explaining all the elements of the needed repairs, how they were handled, and how the costs broke down. And the truck is running great now! needed repairs, how they were handled, and how the costs broke down. And the truck is running great now! More