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Koons Sterling Ford

Sterling, VA

4.3
732 Reviews
The Koons Automotive Group has been around since 1964, and we've been providing Sterling area drivers with exceptional service and automotive assistance since that time. We're proud to provide drivers with a modern, simple, convenient auto purchasing or servicing experience that puts drivers first. We want to help you get on the road and on with your life. We're ready to meet you in the middle and speak your language. If you're looking for a dealership that you can rely on, then you needn't look any further than Koons Sterling Ford.
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46869 Harry Byrd Hwy

Sterling, VA

20164

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Showing 732 reviews

March 25, 2017

Joey Stickman - Great service advisor love this place, they treat you well and overall great customer service. I bring my computer to work in the waiting room, and can easily get things d More

by doug.bennett.98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Stickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2017 -

Koons Sterling Ford responded

Thanks for the review!

March 24, 2017

Great Experience I worked with Steve Arnold for the purchase of my Shelby Cobra, He was professional and extremely patient. I highly recommend Koons Sterling Ford and More

by Byoung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2017 -

Koons Sterling Ford responded

Thanks for the review!

March 24, 2017

First Service Arranged first service w/ Jason Robles and just as with purchase experience, Jason was a true professional and even switched his schedule to make sure More

by rswartz00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Schindler, Andre Epps
Mar 24, 2017 -

Koons Sterling Ford responded

Thanks for the review!

March 23, 2017

Best overall service for many years I cannot speak highly enough of Koons Sterling Ford after having purchased several cars over many years from the . From their sales and customer serv More

by Lisa D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2017 -

Koons Sterling Ford responded

Thanks for the review!

March 21, 2017

Amazing! A++ Experience Another great job by Jason Robles and the entire Sterling staff for taking care of me yet again! 2nd car I have purchased from Jason and plenty more More

by AliG54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Assefa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2017 -

Koons Sterling Ford responded

Thanks for the review!

March 11, 2017

A++ Purchasing Experience Thank you Jason! The whole team (Jason, Danny and Anthony) were such a pleasure to work with. Jason answered all my questions and was the perfect sale More

by rswartz00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

March 02, 2017

Excellent service! Love working with Jason!! Jason was great to work with, very responsive and upfront. No pressure sales! Will definitely ask for him again!! Thank you Jason for both, truck and More

by Maggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 28, 2017

Great Experience! Came from five hours away to buy a truck from Jason. He handled the entire deal professionally and worked hard to gain my trust and deliver the truck More

by MikeNC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 28, 2017

2017 F150 in and out great experience. Steve was a great sales person to deal with. Drove 2.5hrs to get there and passed many other ford dealerships because Koons gets it done. No hidden ga More

by Droptine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 28, 2017

Awesome Service-- until you question the numbers So, in September, I went to Koons Ford in Sterling while I was shopping for a car. It would be the first of what would turn out to be five months of c More

by Artis Whitfield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danny Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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