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Koons Sterling Ford

Sterling, VA

4.2
724 Reviews

46869 Harry Byrd Hwy

Sterling, VA

20164

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Showing 724 reviews

February 28, 2017

Great Experience! Came from five hours away to buy a truck from Jason. He handled the entire deal professionally and worked hard to gain my trust and deliver the truck More

by MikeNC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Robles
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 28, 2017

Awesome Service-- until you question the numbers So, in September, I went to Koons Ford in Sterling while I was shopping for a car. It would be the first of what would turn out to be five months of c More

by Artis Whitfield
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danny Islam
February 27, 2017

Best experience Yannick was very informative and knew the product very well. He was there every step of the way. From the beginning to the end, he answered any questi More

by deaguilar627
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Rivera, Yannick Ernsting
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 25, 2017

Great experience Great customer service! They went the extra mile for me here. I don't know much about cars or buying vehicles and I felt a little overwhelmed through More

by Jallen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 24, 2017

Great service as usal The service team always out performs and does a tremendous job. I always feel like they are focused and organized and pay attention to detail. Thank More

by John S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Schindler
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 23, 2017

Very Happy Buyer! Mr. Stephen Arnold is Fantastic! I went to him and told him everything i was looking if for my new purchase so he said let me see what i can find you, More

by mfedyk93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 23, 2017

smooth,easy buying process i went to get a trade in value on my 2011 ford fusion to possible upgrade to 2017 fusion. i met steve arnold for the first time and he took me thr More

by lockguy
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 22, 2017

Happy buyer from RVA I would definitely buy from this dealership again. We felt that the process was transparent and honest, The price was best within 200 miles or our R More

by ken L
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hunter, Danny Islam
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 19, 2017

Super easy buying experience at Koons Sterling Ford Went in with minimum expectations to upgrade from my 2014 Ford Fusion to a 2017 Ford Fusion. Steve Arnold met me at the door and we were off and runn More

by RRL
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 18, 2017

Awesome Experience I typically do not enjoy the car purchasing experience, but my experience purchasing my new Explorer at Koons was very different. There was no haggli More

by Rebecca Lang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Palmer, Steve Arnold, Jason Robles
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

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