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Koons Sterling Ford

Sterling, VA

4.2
724 Reviews

46869 Harry Byrd Hwy

Sterling, VA

20164

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Showing 724 reviews

February 18, 2017

Expedition EL Buy I started with emails back and forth with Yannick - he was able to provide us with Expeditions on sale. Once we arrived at the dealership Yannick was More

by W&J ELExpediction
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Steedly, Yannick Ernsting
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 17, 2017

Extraordinary Customer Service I purchased an Explorer Sport from Alex and it was a fabulous experience. His customer service was exceptional and his product knowledge was very impr More

by Laurenw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Assefa
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 17, 2017

Steve Arnold, my HERO!!! Steve was very friendly and professional. He made car purchase so easy and simple to me. My wife and i went home with a great deal. Thank you Steve, More

by ALEDDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 17, 2017

Jason is the man Believe it or not, Jason made the car buying experience pleasurable. His overall knowledge, and attitude towards the process was refreshing and comfor More

by btmorrison1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Robles
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 12, 2017

KOONS Sterling GREAT experience! I just want to say that I don't ever look forward to buying a car. It's a long exhausting experience at times. Well not the case at KOONS Ford in Ster More

by Mather510
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 12, 2017

Absolute Pleasure With Stephen, he creates a friendship with you instead of making you feel like a buying customer. We travelled 100 miles for the best price and becaus More

by Dot21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 10, 2017

Jason Robles. One word. AMAZING!!! Jason has hands down been the best salesman I have encountered in my 20+ years of purchasing cars. He is honest, kind, funny & just an all-around grea More

by Lysa L Scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Robles
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 07, 2017

Above and Beyond... Yannick Ernsting was amazing to work with. When the car I wanted was sold, he did some research and found out another identical one was already on its More

by MCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yannick Ernsting
Feb 07, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 05, 2017

Great experience buying from Koons Sterling Ford Wiston Arostegui was very helpful and patient with me as I searched for the car I wanted. He worked with me and showed me several cars, never pressuri More

by OlgaT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Winston Arostegui
Feb 07, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 05, 2017

Outstanding service from Koons Ford I saw a 2017 Ford Mustang on the Cars.com website, that was advertised by Koons Ford. I called the dealership and received all the information I neede More

by Wesley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Palmer, Jason Robles
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