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Koons Sterling Ford

Sterling, VA

4.3
732 Reviews
The Koons Automotive Group has been around since 1964, and we've been providing Sterling area drivers with exceptional service and automotive assistance since that time. We're proud to provide drivers with a modern, simple, convenient auto purchasing or servicing experience that puts drivers first. We want to help you get on the road and on with your life. We're ready to meet you in the middle and speak your language. If you're looking for a dealership that you can rely on, then you needn't look any further than Koons Sterling Ford.
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46869 Harry Byrd Hwy

Sterling, VA

20164

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Showing 732 reviews

February 18, 2017

Steve Arnold, my HERO!!! Steve was very friendly and professional. He made car purchase so easy and simple to me. My wife and i went home with a great deal. Thank you Steve, More

by ALEDDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 17, 2017

Extraordinary Customer Service I purchased an Explorer Sport from Alex and it was a fabulous experience. His customer service was exceptional and his product knowledge was very impr More

by Laurenw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Assefa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 12, 2017

KOONS Sterling GREAT experience! I just want to say that I don't ever look forward to buying a car. It's a long exhausting experience at times. Well not the case at KOONS Ford in Ster More

by Mather510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 12, 2017

Absolute Pleasure With Stephen, he creates a friendship with you instead of making you feel like a buying customer. We travelled 100 miles for the best price and becaus More

by Dot21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 11, 2017

Jason Robles. One word. AMAZING!!! Jason has hands down been the best salesman I have encountered in my 20+ years of purchasing cars. He is honest, kind, funny & just an all-around grea More

by Lysa L Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 07, 2017

Above and Beyond... Yannick Ernsting was amazing to work with. When the car I wanted was sold, he did some research and found out another identical one was already on its More

by MCPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yannick Ernsting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 05, 2017

Great experience buying from Koons Sterling Ford Wiston Arostegui was very helpful and patient with me as I searched for the car I wanted. He worked with me and showed me several cars, never pressuri More

by OlgaT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Winston Arostegui
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 05, 2017

Stephen Arnold did an excellent job. Minimal haggling and we arrived at a purchase price and trade in price which left both parties satisfied. My significant other More

by FordRaptor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2017 -

Koons Sterling Ford responded

Thanks for the review!

Feb 08, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 05, 2017

Purchased 2017 Explorer Yannick assisted me in purchasing a new 2017 Ford Explorer Sport. Yannick provided me with wonderful service from start to finish. Yannick is very res More

by Tiwana2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yannick Ernsting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2017 -

Koons Sterling Ford responded

Thanks for the review!

February 05, 2017

Outstanding service from Koons Ford I saw a 2017 Ford Mustang on the Cars.com website, that was advertised by Koons Ford. I called the dealership and received all the information I neede More

by Wesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Robles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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