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Koons Sterling Ford
Sterling, VA
732 Reviews
The Koons Automotive Group has been around since 1964, and we've been providing Sterling area drivers with exceptional service and automotive assistance since that time. We're proud to provide drivers with a modern, simple, convenient auto purchasing or servicing experience that puts drivers first. We want to help you get on the road and on with your life. We're ready to meet you in the middle and speak your language. If you're looking for a dealership that you can rely on, then you needn't look any further than Koons Sterling Ford.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 732 reviews
September 25, 2024
Great service! Under cost estimate and under time estimate. Smiling faces, not sour dispositions. Terry was fantastic! I will ask for Terry next time I need servi Under cost estimate and under time estimate. Smiling faces, not sour dispositions. Terry was fantastic! I will ask for Terry next time I need service. More
by ashbert
Employees Worked With
Terry
September 08, 2024
We met Daniel on the site and very calmly offered his assistance. Nothing high pressure. He worked us through the entire purchase. We never were left unattended. Financing went smoothly. The purchase of assistance. Nothing high pressure. He worked us through the entire purchase. We never were left unattended. Financing went smoothly. The purchase of our new Ford Maverick was a pleasant event. Took about 3-1/2 hours. Very knowledgeable staff and extremely helpful. If I had a need to purchase another it would be well worth the drive to receive the treatment again More
by Electrictech41
Employees Worked With
Other Employees :
Sales was Daniel and front manager that we did not get his name.
August 26, 2024
Great service coming to my house to do my explorer oil change. Save me the trip to the dealer and also time that I use it to work. Very convenient for me and I really happy and thankful for this service. change. Save me the trip to the dealer and also time that I use it to work. Very convenient for me and I really happy and thankful for this service. More
by Eddy J
Employees Worked With
Steve and Sachit Bhatia
August 25, 2024
Very helpfull. The service technician explained all the work that was done. I was given a schedule of when the work would be completed and everything was on time. I The service technician explained all the work that was done. I was given a schedule of when the work would be completed and everything was on time. I would recommend Koons for any service work. More
by Screen-Name
Employees Worked With
July 15, 2024
Mike was great and accurate. Team working on truck did a terrific job. I’ll return if I need future maintenance. Team working on truck did a terrific job. I’ll return if I need future maintenance. More
by Ssswbob
Employees Worked With
July 08, 2024
Pedro was our rep and he did a good job. He answered our questions and worked out all the details in our favor. The manager, JC was great also. I would have liked answers to questions from f He answered our questions and worked out all the details in our favor. The manager, JC was great also. I would have liked answers to questions from finance. When it came to the add ons, we asked three, maybe 4 times for the cost of them and he just kept pointing to the monthly payment with financing. He wasnt showing what the cost of each add on was. We were getting irritated and frustrated with that sales technique. Had to force the issue. More
by licaron
July 08, 2024
They were friendly, easily deal with And spent time with me going over my new vehicle. me going over my new vehicle. More
by Carlylebo
Employees Worked With
July 02, 2024
Mike told me what needed done and kept to it. Car was ready on time. Car was ready on time. More
by Pepsilt
Employees Worked With
