Koons Sterling Ford

After just 35,000 miles, my Fusion required new tires despite the normal wear on them. It was confirmed during my state inspection that the tires were not good for the upcoming winter. So Joey took the despite the normal wear on them. It was confirmed during my state inspection that the tires were not good for the upcoming winter. So Joey took the time to find a good alternate tire (since the first replacement did not work out - due to manufacturer quality). After much research, I was offered UniRoyal with a great tread warranty. I really appreciated the work Joey did to find a new tire for a car that commutes over 60 miles a day, 5 days a week. Plus the request was just days before Christmas and the service department worked hard to get the tires in as well as on the car before I had to travel. For that, I am even more greatful. I would recommend Joey and Koons' Service Department to everyone I know, especially Ford drivers. I always have a pleasant experience and they take the time to remember me. More

This is the 2nd time that I have purchased a vehicle pretty much online. From start to finish, all staff I spoke with were friendly and helpful. My salesperson Mike Palmer was highly efficient from re pretty much online. From start to finish, all staff I spoke with were friendly and helpful. My salesperson Mike Palmer was highly efficient from returning information via email, replies to my phone calls, and getting me updated pricing information as well as financing. I actually shopped at 4 other dealerships prior to this one. This dealership gave me a fair price and had a no hidden costs. One of the biggest reasons for me to have chosen them. More

I actually drove from Connecticut to purchase my vehicle from Koons Sterling Ford in Viginia. Based on price alone, it was worth the trip! When I arrived, I was greeted immediately, and taken care of from from Koons Sterling Ford in Viginia. Based on price alone, it was worth the trip! When I arrived, I was greeted immediately, and taken care of from the second I stepped out of my car. The price and service was excellent. The entire process of trading my old car in and driving my new car off the lot took less than 2 hours. I couldn't be happier! I'd highly recommend this dealership (Even if you live 6 hours away!) It was a pleasure doing business with them. More

Our company and personally, have purchased a total of 22 vehicles from Mike Palmer at Koons Sterling Ford and the level of attention given is the BEST. We live and work in Virginia Beach, yet we travel and vehicles from Mike Palmer at Koons Sterling Ford and the level of attention given is the BEST. We live and work in Virginia Beach, yet we travel and deal with Koons and Mike eve though it is several hours away, because of the high level of service we receive. We will continue to go to Koons and Mike for all our future purchases and recommend them highly. More

I purchased a 2012 Forde Edge through their online application process. The online price was reasonable and all paperwork was ready for me when I arrived. I was in and out of the dealership with my ne application process. The online price was reasonable and all paperwork was ready for me when I arrived. I was in and out of the dealership with my new car in under an hour. I would recommend Ricky my sales associate to anyone interested in a new car. He was friendly and knowledgeable. The experience was the best I have ever had while buying a car. Thank you Koonz and Ricky! More

I'd recommend Koons Sterling Ford and sales consultant Darrin Lewis because he searched and found exactly the car we wanted and dealt with us fairly and straightforwardly, including quoting us a price ove Darrin Lewis because he searched and found exactly the car we wanted and dealt with us fairly and straightforwardly, including quoting us a price over the phone since the dealership is a bit of a drive from our home. There were none of the games and runaround we've experienced with other dealers. When a problem came up with our new car, Darrin and Koons Ford worked hard to make us happy, and succeeded. More

This was my second expierience at this Koons location. I will continue to buy from this store though it is significantly farther than other dealerships from our shop. We are a serivce company that has fortu will continue to buy from this store though it is significantly farther than other dealerships from our shop. We are a serivce company that has fortunately been able to grow our fleet in this economy. The prices and service through the process at Koons Sterling have not been touched by other Ford dealerships in the area. For us every minute counts and every dollar. Hands down this team and dealership has their act together and is a place I'd highly recommend and buy from both as a company and personally. Director of Operations AutoGate Electric More

This was by far the best car buying experience I have ever had. Rickey Rivera and Tom Murray worked over and beyond any car salesman and financier I have ever met. I was amazed at how hard they worked ever had. Rickey Rivera and Tom Murray worked over and beyond any car salesman and financier I have ever met. I was amazed at how hard they worked to get the deal done, and I am so happy about the deal that I bought two more vehicles from them. The deal on my Platinum Truck, Explorer and Focus were so good I cant even tell anyone foe fear of getting someone in trouble. When people ask me how I like my new truck I answer, what truck, what do you mean, I don't know what you are talking about. But seriously I would recommend them to anyone I meet and the entire Koons Sterling Ford dealership. Rickey and Tom are true professionals and make the entire process of car buying a pleasure. I researched the truck I wanted for months and watched the internet sites all over the Tri state area, I went in ready for car buying battle with both guns loaded. I was looking to get a new FX4 to replace my 2008 FX4 and I came out with a 2011 Platinum Ecoboost with every imaginable option for the same price. I didn't just say that did I ya I know I don't believe it either!! Ray Miller. More

This is the best Ford dealership in Northern Virginia. I have purchased 6 vehicles from them and Greg Williams. I won't buy a Ford from anyone else. have purchased 6 vehicles from them and Greg Williams. I won't buy a Ford from anyone else. More

Shane was great to work with. He found the exact car that we wanted and arranged for it to be delivered from another state. No other dealer's sales staff that we visited did the extra work that this s that we wanted and arranged for it to be delivered from another state. No other dealer's sales staff that we visited did the extra work that this sale required. Also the price couldn't have been better. I highly recommend this salesperson. More