Koons Tysons Chevy Buick GMC

I purchased a 2024 Toyota Camry from this location. They sold the car with tires that had cut up sidewalls from the previous owner hitting curbs. I didn't realize this until I got the vehicle home. Whe They sold the car with tires that had cut up sidewalls from the previous owner hitting curbs. I didn't realize this until I got the vehicle home. When I contacted them they just said that doesn't affect the integrity of the tire so they weren't willing to replace the two tires that this affected. That's fine but this is not a good place to work with to buy a used vehicle. One of the tires also had a slow leak and they would not replace that either. They have plenty of tires there at their location I'm sure so that wouldn't have cost them hardly anything so I hope they are happy with this review of them. The salesperson I worked with was very nice and I spoke with the sales manager (I think Alex) and he was pretty rude. I was asking questions about the vehicle and he just kept repeating that once you drive it off the lot at yours. I was concerned that if something happened within a day or so of having the vehicle such as something small not working that should be working, will they take care of it? Again the finance guy just kept saying once you take it off the lot, its yours so no we won't. Once the finance guy left the area, the salesperson politely explained to me that it still had a bumper to bumper warranty and I shouldn't worry about it. Again, unless you want a new vehicle I definitely would not deal with this place for any type of used vehicle. Not sure how they treat new vehicle owners after the fact but they definitely don't appreciate used vehicle owners. I can tell you though the sales person was very nice and did what he could to help me out. It's just his hands are tied I guess with certain things. He actually fixed a chip in my windshield that I found when I got home out of his own pocket. More

We were greeted promptly! Carlos Candia helped us from the first step of our arrival to the completion of service. He was professional, helpful, friendly and kept us abreast o Carlos Candia helped us from the first step of our arrival to the completion of service. He was professional, helpful, friendly and kept us abreast of every stage of service. We had a few services to get done and our wait wasn't too long. Nice experience! More

THE MOST BRILLIANT DEALER I HAVE EVER DELT WITH…. EVER. BRAVO KOONS. Thank you kindly Koons EVER. BRAVO KOONS. Thank you kindly Koons More

My service advisor Walker did a great job facilitating a smooth and courteous service experience. I had several items to be taken care of and they all got squared away within four hours, was very impressed smooth and courteous service experience. I had several items to be taken care of and they all got squared away within four hours, was very impressed by my experience with Walker and the rest of the team at Koons Tysons Chevrolet - intend on returning! More

⭐️⭐️⭐️⭐️⭐️ This was my first experience at this dealership, and I will definitely be returning. The customer service was exceptional from start to finish. John stayed in contact throughout the proc dealership, and I will definitely be returning. The customer service was exceptional from start to finish. John stayed in contact throughout the process and clearly explained the services my vehicle needed. I also appreciated the prompt pickup from work—it made the experience seamless and convenient. Having recently moved to the area, I was initially unsure about finding a trustworthy dealership, but this visit completely exceeded my expectations. I’ve already recommended them to my family and friends. More

Great service as always, they are very accommodating on a short notice, rental is always available at a very reasonable cost. Great service as awlays! short notice, rental is always available at a very reasonable cost. Great service as awlays! More

Tyson GMC is the best dealership in the area! Jhonatan is very dedicated to his work and always provides excellent customer service. He makes sure you leave completely satisfied, solving any issu Jhonatan is very dedicated to his work and always provides excellent customer service. He makes sure you leave completely satisfied, solving any issues with your car and even helping to prevent future ones. I 100% recommend him! More

Great experience throughout the car purchase process. Pepyno was very attentive and made sure that all of our preferences were met. Pepyno was very attentive and made sure that all of our preferences were met. More