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Koons Tysons Chevy Buick GMC

Vienna, VA

4.3
493 Reviews
Buying a new car isn't something you can really do off the cuff. It's a long-term commitment. You're going to be spending almost every day driving it, for many years to come. So, it's important that you don't get just any car, but one with which you really click. Koons Tysons Chevy GMC will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Chevrolet GMC customers. If you want to be pressured into a purchase, you had best go elsewhere. In addition to helping drivers find the perfect Chevrolet or GMC, Koons Tysons Chevy GMC also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other services, such as auto-glass repairs, transmission repairs, and wheel repairs. And, for drivers who prefer to work on their Chevrolet or GMC themselves, we have a variety of manufacturer-certified parts (i.e., oil filters, batteries, windshield wipers...). To learn more about Koons Tysons Chevy GMC, our impressive lineup of new Cruze, Malibu, Silverado 1500HD, Acadia, Enclave, and used models, or rave-worthy service, contact us today. Or visit us in person. We're conveniently located near Sterling and Arlington at 2000 Chain Bridge Rd Vienna, Virginia.
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2000 Chain Bridge Road

Vienna, VA

22182

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Showing 493 reviews

October 17, 2026

"I had a fantastic experience buying my car here! From the moment I walked in, [David.. my sales guy was welcoming, knowledgeable, and completely zero-pressure. He answered all my questions, walked m More

by Charkil08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mandou Gaye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Isabella
October 13, 2026

Jonathan Gomez and the shop technicians keep knocking our maintenance schedules out of the park. Great Job, excellent communication and superb customer service. Thank you for taking care of our fleet vehicle More

by wbj1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Gomez
Oct 17, 2026 -

Koons Tysons Chevy Buick GMC responded

Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

September 22, 2026

Helpful, knowledgeable, respectful. Answered all my concerns and helped me make the decision to buy and how to make the purchase. More

by Deborah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abdel Bouydra-Sales Rep, Isabella (Izzy) F&I Manager
Sep 25, 2026 -

Koons Tysons Chevy Buick GMC responded

Hi Deborah, thanks so much for rating us so high! Be safe on the road!

September 21, 2026

Phul was awesome! ! I went to the dealership to look for an upgrade to my Traverse. Found an amazing 2027 Traverse RS on the lot, but it wasn’t the color I wanted. Phul More

by Skydivinwoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Phul Zeb, Celia Marin
Sep 26, 2026 -

Koons Tysons Chevy Buick GMC responded

We really appreciate this positive review! Thanks so much!

August 07, 2026

This dealership makes it extremely difficult to purchase a car, communicates poorly and has a bad delivery experience. I have purchased numerous cars from this dealership in an attempt to establish a loyal More

by cbergstrom
Recommend Dealer
No
Employees Worked With
Jesus - general manager
Aug 27, 2026 -

Koons Tysons Chevy Buick GMC responded

Cbergstrom, I sincerely apologize for the difficulties you faced during your recent car purchase. Your experience with poor communication and delivery is not the level of service we strive for, and I appreciate your honesty in sharing this feedback.

August 03, 2026

My fifth car from Koons. Always more than fair! It’s a mistake not to engage them. More

by Dennisbartos345
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2026 -

Koons Tysons Chevy Buick GMC responded

Thank you, Dennis, for your wonderful review! We're thrilled to hear that your experience with us has been consistently honest and reliable over your five car purchases. We appreciate your trust in our service and look forward to supporting you again in the future!

July 18, 2026

Back in February, the sales side of my experience was GREAT!! Now I bring my truck in for the 2nd service, and not so great. When I purchased my truck it was a package on my truck that states my oil chan More

by ntmccole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Khalil
Jul 21, 2026 -

Koons Tysons Chevy Buick GMC responded

Hi ntmccole, thank you for sharing your experience. I'm truly sorry to hear about the confusion regarding your oil change package and the service you received during your second visit. We strive for honesty and reliability, and I appreciate your feedback as it helps us improve.

June 09, 2026

New Chevy truck purchase was excellent from online interaction to out-the-door-pricing to purchase,financing, trade-in and finishing touches. Great team! More

by kagasser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar, Henry, Izzy
Jun 10, 2026 -

Koons Tysons Chevy Buick GMC responded

Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

April 30, 2026

I had a great experience at Koons Tysons GMC buying my GMC Yukon XL. The staff was friendly, professional, and not pushy. The process was smooth and everything was explained clearly. I’m very happy with m More

by fasil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Serrano
May 18, 2026 -

Koons Tysons Chevy Buick GMC responded

fasil, thanks so much for rating us so high! Be safe on the road!

April 01, 2026

I had a great experience at this dealership. The team worked hard to meet my needs, remained patient and polite throughout the process, and made sure I was completely satisfied with my purchase. More

by Wayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Guevara
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celia Marin, John Barrie
Apr 04, 2026 -

Koons Tysons Chevy Buick GMC responded

Hi, thank you for taking the time to rate us! You really made our day today.

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