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Koons Tysons Chevy Buick GMC

Vienna, VA

4.5
486 Reviews
Buying a new car isn't something you can really do off the cuff. It's a long-term commitment. You're going to be spending almost every day driving it, for many years to come. So, it's important that you don't get just any car, but one with which you really click. Koons Tysons Chevy GMC will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Chevrolet GMC customers. If you want to be pressured into a purchase, you had best go elsewhere. In addition to helping drivers find the perfect Chevrolet or GMC, Koons Tysons Chevy GMC also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other services, such as auto-glass repairs, transmission repairs, and wheel repairs. And, for drivers who prefer to work on their Chevrolet or GMC themselves, we have a variety of manufacturer-certified parts (i.e., oil filters, batteries, windshield wipers...). To learn more about Koons Tysons Chevy GMC, our impressive lineup of new Cruze, Malibu, Silverado 1500HD, Acadia, Enclave, and used models, or rave-worthy service, contact us today. Or visit us in person. We're conveniently located near Sterling and Arlington at 2000 Chain Bridge Rd Vienna, Virginia.
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2000 Chain Bridge Road

Vienna, VA

22182

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Showing 486 reviews

March 25, 2017

WOW!!! Best experience ever Thank you Gessin Pauyo My salesman Gessin Pauyo was extremely kind courteous knowledgeable treated me like family never pressured or rushed me Koons Tyson's Chevy best deale More

by Miguel Duran-Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gessin Pauyo
Mar 28, 2017 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

Mar 29, 2017 -

Miguel Duran-Cruz responded

Well as of today not so happy with what happened after the purchase. I could not take my sub woofer the night of the purchase due to the size of the trunk of the vehicle that I bought so I advised my salesman that I would need to return on the weekend in order to retrieve my property I was given a "WE OWE" to make sure I can come back to retrieve my property when I came back my property was not in the vehicle that I traded in and nowhere to be found drove 45 minutes to be shown property that was not mine . So I've been waiting patiently found out today that my equipment was found simply ask to have pictures taken of it so I can make sure it is my property so I don't have to drive another 45 minutes to go there and have someone else's property shown to me once again and was totally brushed off told by used car sales manager Robert Megan "I don't take pictures" and he said he did not know who could take pictures and did not even try to help me I felt that now that I made the purchase I am no longer relevant at this point I would not recommend any of my family members to go there because once the purchase is made customer service stops and you are no longer relevant. Sad because my salesmen was great

March 15, 2017

Most unpleasant car buying experience in 30 years , this will be my first and last car purchase at Koons Tysons Chevy Buick GMC. The used car sales manager was Rude and disrespectful, he seemed to fo More

by DCNorthernVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Smith
March 06, 2017

Installation of Exhaust / Servicing Vehicle Steve was remarkable. Not only is the guy very friendly, but he takes his job seriously. He took only a few hours to get my camaro both serviced and a More

by KHA-1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wauldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Danielski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

February 28, 2017

Excellent Customer Service We finally decided it was time to buy the pick-up truck of our dreams, and we found what we thought we wanted listed at a store an hour and a half awa More

by Judith M Smith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Neidigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

February 26, 2017

Go See Jimmy Jones in Service I have a 2015 Chevy Suburban with 141,000 miles. Jimmy Jones had been by service advisor at Koons from mile one, If you want to find the one guy who w More

by PeterF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

February 23, 2017

Good dealership....check them out Came to drive the Buick LaCrosse and Buick Regal. Met with a salesperson and went off to test the car. He went to great lengths to describe the LaCr More

by george123
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gessin
Mar 19, 2017 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

February 09, 2017

disgruntled, miffed, exasperated I purchased a new car several years ago from Koons. I brought it back for repairs. It has taken four trips during rush hour traffic and my repairs s More

by exasperated
Customer Service
Recommend Dealer
No
Employees Worked With
CC
February 08, 2017

Service Maintenance I have used Koons for many years, both for the purchase of my cars and the maintenance of the cars. They have always been very reliable. Today was no More

by John & Barbara Hefferan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wauldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2017 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

January 20, 2017

Fast easy and fun Trevor was great! My credit isn't that good. Trevor and his team helped me get in a brand new car! I really appreciate the dedication and hard work he More

by Stephanie M wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2017 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

January 18, 2017

Purchase of New Auto Purchased a new Chevy Cruz. The customer service was very good especially in terms of learning how to use the Blue Tooth. The salesman was very comp More

by Author
Recommend Dealer
Yes
Employees Worked With
Jan 23, 2017 -

Koons Tysons Chevy Buick GMC responded

Thanks for the review!

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