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Koons Tysons Chevy Buick GMC
Vienna, VA
483 Reviews
Buying a new car isn't something you can really do off the cuff. It's a long-term commitment. You're going to be spending almost every day driving it, for many years to come. So, it's important that you don't get just any car, but one with which you really click.
Koons Tysons Chevy GMC will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Chevrolet GMC customers. If you want to be pressured into a purchase, you had best go elsewhere.
In addition to helping drivers find the perfect Chevrolet or GMC, Koons Tysons Chevy GMC also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other services, such as auto-glass repairs, transmission repairs, and wheel repairs. And, for drivers who prefer to work on their Chevrolet or GMC themselves, we have a variety of manufacturer-certified parts (i.e., oil filters, batteries, windshield wipers...).
To learn more about Koons Tysons Chevy GMC, our impressive lineup of new Cruze, Malibu, Silverado 1500HD, Acadia, Enclave, and used models, or rave-worthy service, contact us today. Or visit us in person. We're conveniently located near Sterling and Arlington at 2000 Chain Bridge Rd Vienna, Virginia.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 9:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 483 reviews
January 14, 2016
Fantastic Experience !! What a GREAT group of people to deal with. I highly recommend the Koons service department to everyone. Went the extra step for complete customer sati What a GREAT group of people to deal with. I highly recommend the Koons service department to everyone. Went the extra step for complete customer satisfaction !! Thank you !! More
by Greg H
Employees Worked With
January 14, 2016
Bad experience I am not going to that dealer anymore. The first time I went there to buy a car, everybody was wonderful but when I had a problem in my car after 2 m I am not going to that dealer anymore. The first time I went there to buy a car, everybody was wonderful but when I had a problem in my car after 2 months of purchase, especially when the check engine lights up for my Chevy suburban 2014. Can u believe that?!! I went back to them because they should a solution for me, Bill (sales manager) and Earl( sales person) were rude and try to be sneaky without any help. Bad service never I had before. More
by Nabilnaboulsi
January 07, 2016
Update from review Bill, the sales manager, was extremely helpful and quickly handled the issue I had with my sister in laws newly purchased used vehicle. Thanks Bill!!! Bill, the sales manager, was extremely helpful and quickly handled the issue I had with my sister in laws newly purchased used vehicle. Thanks Bill!!! More
by Timothy5532
Employees Worked With
Bill
January 06, 2016
Service Reps at Koons in Tysons Corner, VA Steve W is THE BEST, but interestingly I heard two other women rave about their service rep guys, so Koons must have a great staff of cariing people. Steve W is THE BEST, but interestingly I heard two other women rave about their service rep guys, so Koons must have a great staff of cariing people. Steve always warrants a hug. G. Cohen More
by GwennyMay
Employees Worked With
January 05, 2016
Best car buying experience ever Talk to a salesman named Dave Sawyer, Thats all you need to know. It was super easy, super quick. No hassle, no stress. They were very open and hone Talk to a salesman named Dave Sawyer, Thats all you need to know. It was super easy, super quick. No hassle, no stress. They were very open and honest about trade in value and moved their price in my favor to get the deal done. More
by michaelb1
Employees Worked With
December 05, 2015
Excellent Customer Service My wife and I visited Koons in Tysons in search of purchasing a GMC (SUV) with trade-in. The saleman Arsalan Kuchikali was awesome. He worked diligen My wife and I visited Koons in Tysons in search of purchasing a GMC (SUV) with trade-in. The saleman Arsalan Kuchikali was awesome. He worked diligently with us on selecting the vehicle of choice and after some negotiation with Joshua Estrada on trade issue, pricing and finance options, we walked away satisfied with the purchase. Loving our new Acadia, Thanks again Arsalan and Joshua! Clarence S. More
by newacadia_2015
Employees Worked With
Arsalan Kuchikali, Joshua Estrada
November 29, 2015
Great Experience We are so happy we decided to deal with Koons. We live a couple of hours away and they were able to get everything accomplished over the phone before We are so happy we decided to deal with Koons. We live a couple of hours away and they were able to get everything accomplished over the phone before we came up. Financing was easy and they got a great deal! Great customer service. We were in and out with our new car very quickly! Our salesman, Bakary, was excellent! More
by LyndsayKeck
Employees Worked With
November 24, 2015
got it right this time The service team finally got it right!!!!!!after several visits for a persistent vibration, got it right. But i still feel that the quality check sho The service team finally got it right!!!!!!after several visits for a persistent vibration, got it right. But i still feel that the quality check show be done at the factory. More
by Manny92
Employees Worked With
November 24, 2015
Making a bad experience Great Praise to Mike & Bill (service). Our Acadia in service several times in different dealerships. Treating me as collegue ,repairs were fixed right the Praise to Mike & Bill (service). Our Acadia in service several times in different dealerships. Treating me as collegue ,repairs were fixed right the first time More
by Horace & Tamar Willis
November 19, 2015
Response to evaluation form for servioce Very friendly and good service. The service rep was very helpful and the service was done promptly and well. We are pleased with the car and the serv Very friendly and good service. The service rep was very helpful and the service was done promptly and well. We are pleased with the car and the service we have received from the dealership. More
by likemybuick1
Employees Worked With
