Koons Tysons Chevy Buick GMC

This was our first experience shopping for a car on-line and it absolutely worked as advertised! While looking for a new, lower end 2011 Honda CR-V, we saw a previously owned 2011 CR-V EX-L, fully loaded w and it absolutely worked as advertised! While looking for a new, lower end 2011 Honda CR-V, we saw a previously owned 2011 CR-V EX-L, fully loaded with only 3200 miles on it. It seemed too good to be true, but we called, found it was still available and made an appointment to see it the next morning. After a two hour drive from Maryland in beltway traffic we arrived at the dealership and Maks Seriki was waiting for us ready for a test drive. Since Koons Tysons Corner is a "Certified USAA Dealer" the price and discounts were guaranteed. Maks was extremely knowledgeable not only about the CR-V, but also made sure we received all of the incentives and discounts we were entitled to. Kudos as well to Frankie, who scheduled the appointment and John, who took care of all the financing paperwork. Koons of Tysons Corner now has two loyal customers who will sing their praises to anyone who asks. Well done! More

Mr. Earl Jones was extremely informative, knowledgable and cordial during the sales process. He was never pressuring or pushy, kept me totally informed throughout the process and was attentive and timely and cordial during the sales process. He was never pressuring or pushy, kept me totally informed throughout the process and was attentive and timely. I would definitely recommend him to others. More

We had some mis-communications between the phone conversations and the dealership visit but all in all they tried their hardest to accommodate us. They worked with us for about 5 days and worked to conversations and the dealership visit but all in all they tried their hardest to accommodate us. They worked with us for about 5 days and worked to order the vehicle to have it ready for our visit. More

Had a great experience purchasing my vehicle after shopping online. The staff at Koon's was very responsive to my online inquiry and followed up immediately. Being new to the area, this was the firs shopping online. The staff at Koon's was very responsive to my online inquiry and followed up immediately. Being new to the area, this was the first delaership I visited and was just going in to test-drive. However, I was impressed with everyone I interacted with and ended up buying. Mitch has provided great service after the purchase, and other than being slightly bombarded by multiple phone calls/emails from other people I was overall satisfied with the follow up. I will definitely recomend Mitch Buster and Koons to anyone in the market for a vehicle. More

good experience overall. spent alot of time with me checking to find exactly what i was looking for as far as options. thanks for help checking to find exactly what i was looking for as far as options. thanks for help More

When I came into Koons sales dept. it wasn't under the best circumstances. I had just learned my truck was a loss and not worth what it would take to fix it. Mr Jones listened to my problem and was very best circumstances. I had just learned my truck was a loss and not worth what it would take to fix it. Mr Jones listened to my problem and was very understanding to my position. He was an intricate part in solving my problem and helped me through from beginning to end. I appreciate his professional manner and sincere effort. The only thing I realized in retrospect is that I ended up with a monthly payment a bit higher than I had hoped for because nothing was taken off the sales price. I suppose this was my fault as much as theirs. All in all it was a very good experience and I felt I had help with my problem. More

Maks was great - worked with USAA for discount which made price great as well. This website however goes far to make it difficult to submit a review on their site. price great as well. This website however goes far to make it difficult to submit a review on their site. More

i hit something on I66, front bumper was pushed in and rubbing against tire. Made a really bad noise. I drove to Koons Service first thing this morning, without an appointment and the service folks sent m rubbing against tire. Made a really bad noise. I drove to Koons Service first thing this morning, without an appointment and the service folks sent me over to Body Shop. I cannot overstate how happy i was with their service in the body shop. Took most of the day to fix the problem, but i talked with them on the phone three times, and everything worked at the end of the day. Great service, fixed the problem, on time and on quote. Can't get any better! Thanks alot! More

I recently went to Koons Tysons to look at a new Silverado, but, unfortunately it had already been sold. Even though he was very busy with their Columbus Day Sale, GSM Tommy Omar quickly located the Silverado, but, unfortunately it had already been sold. Even though he was very busy with their Columbus Day Sale, GSM Tommy Omar quickly located the exact model and color I was looking for at another dealer and quoted a price that was far better than any I had received from other local dealers for similar trucks. Although the truck was located in another state, Mitch Buster, our sales representative, made sure it was on their lot the next day, prepped, and ready for delivery. Mitch is an honest, knowledgeable and hard working salesman who is dedicated 110% to his customers' satisfaction. We were completely satisfied with the quality service, professionalism and attention to detail that we received from Mitch. If you're in the market for a new (or used) vehicle, save yourself a lot of time and trouble...go to Koons Tysons and see Mitch FIRST! More