Back

Koons Tysons Chevy Buick GMC

Vienna, VA

4.5
483 Reviews
Buying a new car isn't something you can really do off the cuff. It's a long-term commitment. You're going to be spending almost every day driving it, for many years to come. So, it's important that you don't get just any car, but one with which you really click. Koons Tysons Chevy GMC will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Chevrolet GMC customers. If you want to be pressured into a purchase, you had best go elsewhere. In addition to helping drivers find the perfect Chevrolet or GMC, Koons Tysons Chevy GMC also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other services, such as auto-glass repairs, transmission repairs, and wheel repairs. And, for drivers who prefer to work on their Chevrolet or GMC themselves, we have a variety of manufacturer-certified parts (i.e., oil filters, batteries, windshield wipers...). To learn more about Koons Tysons Chevy GMC, our impressive lineup of new Cruze, Malibu, Silverado 1500HD, Acadia, Enclave, and used models, or rave-worthy service, contact us today. Or visit us in person. We're conveniently located near Sterling and Arlington at 2000 Chain Bridge Rd Vienna, Virginia.
Contact Dealership

2000 Chain Bridge Road

Vienna, VA

22182

Directions

By Type

Showing 483 reviews

August 30, 2011

What an awful experience. Can't get in touch with anyone, misdiagnoses, unauthorized charges to the credit card. Complete nightmare. Avoid this place like the plague. More

by markwt123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Rives, Dave Barrie
Sep 09, 2011 -

Koons Tysons Chevy Buick GMC responded

My Dealership participates in the DealerRater.com Certified Dealer Program. We are committed to providing high quality customer service, but based on your DealerRater.com review, you did not share that experience. That is very disappointing to us, and through this program we have the opportunity to work with you to resolve any issues with your experience at their dealership. We did pull your repair order and find that authorization for diagnosis given by the person who brought the car in at check-in. If this was given in error we would have expected it to be brought to our attention prior to your paying the bill.

August 30, 2011

We had a great experience with Sean O'Neil at Koons. We have had horrible car buying experiences in the past and were very apprehensive going into talk with Sean. As soon as we got to the dealership Sean More

by redsooz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean O'Neil
August 29, 2011

The interactions and follow-up with Mitch Buster at KOONS Tysons GM in VIENNA, VA has been excellent. I regard him as a very knowledgeable, personable and caring Salesperson that you certainly can rely on. More

by TMZMSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Buster - John Gribbons
August 29, 2011

USAA zag recommended Koons as a preferred dealer when we were looking for a vehicle to purchase. Sean contacted us after an Internet inquiry regarding a 2008 Buick Enclave. Sean presented us with two vehicl More

by Amarandolph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean O'Neil
August 29, 2011

I am a USAA member and sent my information in to purchase I am a USAA member and sent my information in to purchase a new Acadia several months ago. I did not expect so many dealers to contact me. The first More

by gryder81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Buster
August 29, 2011

Maks put me and my children in the Van of our dreams, he went up and beyond to make our wish come true Thanks Maks! More

by Carmile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maks
August 27, 2011

I was looking for a Chevy Pick up truck and already knew what I wanted. I had shopped several other dealers and finally came to Koons Chevrolet. Mitch Buster greeted me with a smile and seemed to have more More

by Shovelhead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Buster
August 27, 2011

Great internet help finding the vehicle I wanted at the right price by Manuel. When I arrived at the dealership Calvin was great and helped me to finalize the deal and got the car ready for me. Wayne in More

by erozynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel, Calvin and Wayne
August 27, 2011

Mitch gave us his full attention for the entire day as my Mitch gave us his full attention for the entire day as my brother and I decided on a vehicle. He was very knowledgeable and respectful of our t More

by Genglerswiacki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Match
August 27, 2011

Recently purchased a new Chevy Tahoe using the USAA discount program. Koons was able to provide me with the exact car I wanted at the best price. Rubin Perez was my sales representative and extremely p More

by pgerard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rubin Perez
...
39
...