Koons Tysons Chevy Buick GMC

Mitch gave us his full attention for the entire day as my Mitch gave us his full attention for the entire day as my brother and I decided on a vehicle. He was very knowledgeable and respectful of our t Mitch gave us his full attention for the entire day as my brother and I decided on a vehicle. He was very knowledgeable and respectful of our time. Overall, the sales experience was excellent. As is often the case, undergoing the sales efforts of the financing department (we were not financing) was dreadful. I think it is fair to expect an agent to not PUSH various programs once the customer has politely said they wish not to have such services. The sales efforts of the financing department seemed unrelenting and dreadful after a long day. if customer service is first, this department got an "F". That being said, Mitch was terrific as was every other aspect of Koons and I would visit them again. More

Recently purchased a new Chevy Tahoe using the USAA discount program. Koons was able to provide me with the exact car I wanted at the best price. Rubin Perez was my sales representative and extremely p discount program. Koons was able to provide me with the exact car I wanted at the best price. Rubin Perez was my sales representative and extremely pleased with his prompt attention to my needs and outstanding knowledge of the vehicle. When I went to pick up my new car Rubin really spent time with me to help understand and setup the many knew features such as Bluetooth and XM radio. Highly recommend you lookup Rubin for his professionalisam and vehicle knowledge. More

They worked with getting me a great deal on my new vehicle. When I had questions, they did everything to see that I had the information that I needed. They even came to pick me up to finish the deal vehicle. When I had questions, they did everything to see that I had the information that I needed. They even came to pick me up to finish the deal and take delivery of my new vehicle. Very nice. More

My purchasing experience was delightful. I dread going to purchase a new/used car. Typically I leave the establishment feeling a sense of buyers remorse. This was not the case at Koons. Everyone I inte to purchase a new/used car. Typically I leave the establishment feeling a sense of buyers remorse. This was not the case at Koons. Everyone I interacted with, especially my sales person, Mitch Buster, were professional and courteous. I'd highly recommend anyone in the market for a new vehicle to go to Koons and see Mitch. You won't be sorry! More

I gave this person the rating i did because I was switched from used to new (2) different salesman, and Mitch took the time to consider my time and my schedule. He literally picked out the car for m switched from used to new (2) different salesman, and Mitch took the time to consider my time and my schedule. He literally picked out the car for me based on what i told him i wanted and he was dead on. He is a great asset. He followed up on several occasions which was surprising and welcomed. I would definitely recommend him. More

Went back to Koons to get a car for my wife. This is the second car I have obtained fromt this dealership and the support has consistently been outstanding. Maks is a courteous, knowledgeable and friendly second car I have obtained fromt this dealership and the support has consistently been outstanding. Maks is a courteous, knowledgeable and friendly salesman who takes the time to answer all questions. My wife was very impressed with his knowledge and personal focus on "customer service". John Gribbins once again came up with the price and deal that I wanted for our new car. I would recommend anyone looking to buy a car from this dealership to work with this team. You will not be disappointed. I will be back once my son's car dies. Best dealership in Northern Virginia. Keep up the great work. More

Earl was very friendly and approachable. He treated us in a professional manner while keeping his sense of humor which was important to us. He identified the vehicle we were looking for and worked to get us a professional manner while keeping his sense of humor which was important to us. He identified the vehicle we were looking for and worked to get us the right price as best he could. We were offered a test drive and he also showed us how to use all the gadgets in the car before we drove off the lot. He even set up my bluetooth for me with my cell phone. We will recommend him and your dealership to anyone we know in the market for a car. More

I was considering the possible purchase of a new vehicle and went through USAA's car buying service. My contact information was forwarded to 3 dealers, one of which was Koons Tysons Chevy/Buick/GMC. I wa and went through USAA's car buying service. My contact information was forwarded to 3 dealers, one of which was Koons Tysons Chevy/Buick/GMC. I was contacted by one of Koons' sales consultants named Sean O'Neil within 1-2 hours of receiving my confirmation e-mail from USAA and I made an appt. to come in on a Saturday morning. Mr. O'Neil was very professional and personable which helped to provide a relaxed yet focused buying experience. He was very patient and provided answers to all of my questions (some of which I knew but wanted to verify, nonetheless). I test drove 3 vehicles (the vehicle I purchased I test drove twice). I also traded in 2 vehicles as part of the transaction. Koons purchased the one vehicle I left at home "sight unseen". Such was the confidence they had that my vehicles were in pristine, low mileage condition. I've never experienced the confidence and faith Koons extended to me by any other car dealer, ever! Wayne Chase in the finance office was very pleasant and straight forward and we got through the entire paperwork in approx. 15-20 minutes. In addition, Sean O'Neil and I drove back to my house in my new 2011 Chevrolet Camaro Convertible so that he could pick up my second vehicle I traded in and take it back to the dealership 15 miles away. I am convinced that Koons Tysons Chevy put forth their best and most sincere effortto provide me with a great price not only on a new car but offered me OUTSTANDING trade-in allowance on my used vehicles. Sean O'Neil followed up with me several times since I purchased my Camaro Convertible to inquire whether I had any questions or issues with the vehicle that might need to addressed by their service dept. Fortunately, the only service dept. visit I've had to make was to install the bolts for the tonneau cover as their service dept. had already closed by the time we concluded the transaction. I am now almost one month into my new car ownership and I will say with complete confidence that not only am I completely satisfied with my new car, but with the outstanding purchasing experience provided by Sean O'Neil. Koons Tysons Chevy/Buick/GMC will be my 1st choice when considering the purchase of a new GM vehicle in the future! More

Earl was very helpful in the purchase of my used vehicle. Treated with respect and ensured you were not delayed any longer than necessary. Would highly recommend Earl and the Koons team for your next purch Treated with respect and ensured you were not delayed any longer than necessary. Would highly recommend Earl and the Koons team for your next purchase. More

Excellent sales person, very professional. Price was great. I highly recommend this dealership and Earl Jones. They will really take care of you, it was the best experience I have ever had buying a vehi great. I highly recommend this dealership and Earl Jones. They will really take care of you, it was the best experience I have ever had buying a vehicle. More