Koons Tysons Chevy Buick GMC

This was my first experience with purchasing a new car and I'm extremely satisfied with Koons and the interaction I had with all employees. It was a positive buying experience for me in all aspects! Bak and I'm extremely satisfied with Koons and the interaction I had with all employees. It was a positive buying experience for me in all aspects! Bakary and Kelli were pleasant to work with and they made sure I had the best deal and understood all fees and clauses. This dealership doesnt only look out for itself, it truly helps the customer find the best deal! I've recommended Koons of Tyson to all of my friends and will continue to do so. In my experience, having to drive 1.5 hours to get quality customer service was worth the trip! Thank you! More

My husband and I bought a 2011 GMC Acadia SLT. This was our first new vehical and with that there can be some anxiety going through this process. However, not at Koons! We had an awesome experience and the our first new vehical and with that there can be some anxiety going through this process. However, not at Koons! We had an awesome experience and there were no hassles! We went through USAA and Koons was very supportive and did not make us feel that we were any less of a customer because we went through their car buying service. Bakary was extremely knowledgeable and was able to find us exactly what we were looking for as well as staying within the same price range. I highly recommend Koons and have already told many people and recommended to others that are currently looking. The experience was worth the 1hr 15 min drive! More

Ruben was the hopeful salesperson we've ever worked with. I've bought a new car before, but wasn't educated nearly as much as Ruben helped us. I've bought a new car before, but wasn't educated nearly as much as Ruben helped us. More

Excellent service and everyone we interacted with was professional and pleasant. Everything ran very smoothly with the transaction. Ruben was very organized and worked closely with us in understand professional and pleasant. Everything ran very smoothly with the transaction. Ruben was very organized and worked closely with us in understanding the different "add ons" and he had the truck delivered earlier than expected. My husband felt this was the most pleasant new purchase he had ever experienced. More

Maks Seriki was helpful and understanding. He showed interest in helping us. He made our visit a pleasant one. He has followed up, making sure I was happy with my vehicle and have offer his services man interest in helping us. He made our visit a pleasant one. He has followed up, making sure I was happy with my vehicle and have offer his services many times. More

We came to the dealership with upfront information about Buick Enclave. But it was Daniel's informative explanation about the vehicle and other vehicles that made our decision easier for a Buick Enclave. He Buick Enclave. But it was Daniel's informative explanation about the vehicle and other vehicles that made our decision easier for a Buick Enclave. He was friendly, gave us a good detailed review of the Enclave all the while he was with us. More

The only issue I have with Koons was that I had to wait over four hours on my initial visit and the day I accepted delivery of my new Denali. Koons should of prep'd my Denali before I arrived as they did over four hours on my initial visit and the day I accepted delivery of my new Denali. Koons should of prep'd my Denali before I arrived as they did when I purchased my 2005 Dodge Durango from them. Overall, my car buying experience was outstanding made in large part to my sales person Maks Seriki. Maks addressed my concerns and followed up with me on several occasions to check on how I and my new Denali are doing. More

The experience was AWESOME. We live in Hampton, VA and Dave worked out the price and everything to line up our car over the phone and email. A local dealer could not meet the price at all. We called and s Dave worked out the price and everything to line up our car over the phone and email. A local dealer could not meet the price at all. We called and said we were on our way at 5 PM. We arrived at 8 PM and Dave stayed until we got there and we left at 10:30 PM. He thoroughly went over the features and did not rush a thing, neither did the finance associate. Both were exceptional in their service. I would recommend everyone to buy from Koons, especially Dave. Words cannot say how appreciative we are. Dave follows up weeks later as well and never leaves a question unanswered. This has been our BEST experience by far, the bar has been set VERY high! More

Everyone we worked with at Koons was very helpful and friendly. We have purchased many cars over the years and this was one of, if not the best, experience we have had to date. Nobody was pushy, everyone friendly. We have purchased many cars over the years and this was one of, if not the best, experience we have had to date. Nobody was pushy, everyone had great knowledge of the cars and we left feeling like we got a good deal. We appreciate all of the help of Maks Seriki and James Morgan. They exhibited great teamwork. More

Excellent buying experience! Maks did a tremendous job assisting us in our negotiation and he worked very hard to close out our deal even as the business day ended at the dealership. Excellent delivery a assisting us in our negotiation and he worked very hard to close out our deal even as the business day ended at the dealership. Excellent delivery and walk-through of the dealership and service areas. Clearly he is very knowledgeable about the GMC product we purchased (Acadia / Denali). His extra attention to every detail associated with OnStar service and general vehicle features was greatly appreciated. More