Koons Tysons Chevy Buick GMC

I came to Koons in Vienna because it came highly recommended through a friend/customer. I was given Tommy Omar's card and gave him a call. It was like I had known him all my life. This was the fir recommended through a friend/customer. I was given Tommy Omar's card and gave him a call. It was like I had known him all my life. This was the first time for me so I was a novice to the car buying process and concerned I might be taken advantage of. I told him what I was looking for and the price range I wanted to stay in. I set up a time to come in and I was very impressed with the sales people and customer service I received there. Tommy Omar was very professional yet friendly and receptive. I'm not big on formalities and he picked up on that and like I said it was like I had known him my whole life. I felt very comfortable with the sale and drove off with a brand new Cruz. More

This is the best place I have been.The dealer whose name is Mitch helped us a lot.He made us feel so comfortable.People who work there help us to get our first new car.They are very helpful and friendly wit is Mitch helped us a lot.He made us feel so comfortable.People who work there help us to get our first new car.They are very helpful and friendly with us.We usually don't feel comfortable to go to the dealership to look fir new car;however,we are so comfortable to work with Mitch.He also gave us opion to help us decide which car we should buy.We are so thankful for everything they did to help us. More

I can't offer anny suggestions on improving the exemplary professionalism and friendliness from Mr. Appel and his staff I have experienced each time I have brought my auto in for service. All of my question professionalism and friendliness from Mr. Appel and his staff I have experienced each time I have brought my auto in for service. All of my questions and concerns are addressed in terms that I can understand them. Keep up the good work! H. H. Sullivan More

Upon arriving we were greated and taken care of immediately. Everyone that we interacted with was incredibly knowledgable which made finding the best car for us easy. During the test drive I was co immediately. Everyone that we interacted with was incredibly knowledgable which made finding the best car for us easy. During the test drive I was comfortable and had a great time with our representative who was both curteous and funny. The staff here was very willing to work with us and the budget that we had presented them with and we are now proud owners of a new car. We will certainly be returning to this dealership and have referred numerous family and friends who have all shared a wonderful experience. More

I am delighted to underscore my highest praise and appreciation for the entire Koons organization. My family has bought many cars at this dealership. And, all of these vehicles have been service appreciation for the entire Koons organization. My family has bought many cars at this dealership. And, all of these vehicles have been serviced at this dealership. That includes ordering special parts, and work in the body shop, and of course, regular mechanical services for all of our cars. In every instance--whether on the show room floor, or within the service areas, or anywhere else on that property--we have found ourselves in a place where excellence is the calling card. Bottom line: These folks are the best of the best. More

I was undecided as to what type of vehicle I should buy. I knew what I needed, wanted and my price range. The salesperson assisted in helping with my decision based on need/want/price. Very experienced w/p I knew what I needed, wanted and my price range. The salesperson assisted in helping with my decision based on need/want/price. Very experienced w/product & customer satisfaction. Assisted w/paperwork to ensure ease of purchase. Offered product incentives to ensure best price possible. Went out of their way to assist in any way possible. Very friendly atmosphere inside the dealership. I do plan on purchasing another vehicle in July 2011 and will go to this dealership. More

I searched for a specific 2005 Lincoln LS in a 200 mile radius. I drove from Richmond, VA to Vienna. When I got to Koons and saw the quality of the vehicle and the price; my only comment was, I want it, le radius. I drove from Richmond, VA to Vienna. When I got to Koons and saw the quality of the vehicle and the price; my only comment was, I want it, let's do the paperwork. Mitch Buster was great to work with. There was only 1 of these on the lot. I called in advance and Mitch put it away so it would be there when I arrived from the 110 mile trip from Richmond. They financed me on the spot; matched the same interest rate that my credit union would give. I drove home in my new vehicle within an hour. Buying from Koons was a great experience; painless; and quick. I recommend them to everyone. More

They were great to deal with and very friendly. We did go back and forth over the price for awhile but in the end I think we were all happy. Rodrigo Guevara was very nice and answered all our questions and h back and forth over the price for awhile but in the end I think we were all happy. Rodrigo Guevara was very nice and answered all our questions and helped us with our test drives. John Gribbins was also very nice and got us a price that we were happy with in the end. Thanks again! More

Mr. Darbo was pleasant and helpful in buying a new car. I had already determined what model (Buick Regal) and trim level and options I was interested in. He was able to locate the exact car the day after I v had already determined what model (Buick Regal) and trim level and options I was interested in. He was able to locate the exact car the day after I visited the dealership. He also very helpful in the pricing negotiation. Overall, the buying experience was not at all stressful. More

I got a flat tire while on the highway and knew about Koons Chevorlet. I stopped in to see if they could do a quick tire change. I spoke with Sylvia Westerlund first. She connected me with Bill Appel. He Koons Chevorlet. I stopped in to see if they could do a quick tire change. I spoke with Sylvia Westerlund first. She connected me with Bill Appel. He got my car in right away. The tire change took a little longer than I thought, but part of that was due to the kind of tire my car needed. I found the employees to be very helpful and professional. It was an overall great experience! More