Koons Tysons Chevy Buick GMC

I can't offer anny suggestions on improving the exemplary professionalism and friendliness from Mr. Appel and his staff I have experienced each time I have brought my auto in for service. All of my question professionalism and friendliness from Mr. Appel and his staff I have experienced each time I have brought my auto in for service. All of my questions and concerns are addressed in terms that I can understand them. Keep up the good work! H. H. Sullivan More

I am delighted to underscore my highest praise and appreciation for the entire Koons organization. My family has bought many cars at this dealership. And, all of these vehicles have been service appreciation for the entire Koons organization. My family has bought many cars at this dealership. And, all of these vehicles have been serviced at this dealership. That includes ordering special parts, and work in the body shop, and of course, regular mechanical services for all of our cars. In every instance--whether on the show room floor, or within the service areas, or anywhere else on that property--we have found ourselves in a place where excellence is the calling card. Bottom line: These folks are the best of the best. More

I was undecided as to what type of vehicle I should buy. I knew what I needed, wanted and my price range. The salesperson assisted in helping with my decision based on need/want/price. Very experienced w/p I knew what I needed, wanted and my price range. The salesperson assisted in helping with my decision based on need/want/price. Very experienced w/product & customer satisfaction. Assisted w/paperwork to ensure ease of purchase. Offered product incentives to ensure best price possible. Went out of their way to assist in any way possible. Very friendly atmosphere inside the dealership. I do plan on purchasing another vehicle in July 2011 and will go to this dealership. More

They were great to deal with and very friendly. We did go back and forth over the price for awhile but in the end I think we were all happy. Rodrigo Guevara was very nice and answered all our questions and h back and forth over the price for awhile but in the end I think we were all happy. Rodrigo Guevara was very nice and answered all our questions and helped us with our test drives. John Gribbins was also very nice and got us a price that we were happy with in the end. Thanks again! More

I searched for a specific 2005 Lincoln LS in a 200 mile radius. I drove from Richmond, VA to Vienna. When I got to Koons and saw the quality of the vehicle and the price; my only comment was, I want it, le radius. I drove from Richmond, VA to Vienna. When I got to Koons and saw the quality of the vehicle and the price; my only comment was, I want it, let's do the paperwork. Mitch Buster was great to work with. There was only 1 of these on the lot. I called in advance and Mitch put it away so it would be there when I arrived from the 110 mile trip from Richmond. They financed me on the spot; matched the same interest rate that my credit union would give. I drove home in my new vehicle within an hour. Buying from Koons was a great experience; painless; and quick. I recommend them to everyone. More

Mr. Darbo was pleasant and helpful in buying a new car. I had already determined what model (Buick Regal) and trim level and options I was interested in. He was able to locate the exact car the day after I v had already determined what model (Buick Regal) and trim level and options I was interested in. He was able to locate the exact car the day after I visited the dealership. He also very helpful in the pricing negotiation. Overall, the buying experience was not at all stressful. More

I got a flat tire while on the highway and knew about Koons Chevorlet. I stopped in to see if they could do a quick tire change. I spoke with Sylvia Westerlund first. She connected me with Bill Appel. He Koons Chevorlet. I stopped in to see if they could do a quick tire change. I spoke with Sylvia Westerlund first. She connected me with Bill Appel. He got my car in right away. The tire change took a little longer than I thought, but part of that was due to the kind of tire my car needed. I found the employees to be very helpful and professional. It was an overall great experience! More

I dont think I've ever had that great a customer service experience at a car dealership before ,and I've been to many. I was very impressed in how at home they all made me feel.It made me feel like, althoug experience at a car dealership before ,and I've been to many. I was very impressed in how at home they all made me feel.It made me feel like, although I had purchased my car I wanted to come back and hang out. In addition,I retire in two years from my present job and was thinking of getting a job here sailing cars. More

Went to see about leasing a Cruze. Absolute first rate service, no high pressure. Listened to what I wanted and delivered a great deal. Expert team starting with my salesman Maks and manager John. In a service, no high pressure. Listened to what I wanted and delivered a great deal. Expert team starting with my salesman Maks and manager John. In and out without any hassles, bait and switch or "hidden surprises". Will be buying from here again. Great job. Charlie Truxton More

I had an outstanding experience from the moment I walked into the front door. I was greeted appropriately - my arrival was expected and the staff was ready and prepared to show me the vehicle that appeared into the front door. I was greeted appropriately - my arrival was expected and the staff was ready and prepared to show me the vehicle that appeared to fit my needs. That was the same vehicle I purchased, a 2011 Tahoe. My salesman was Alvaro Rodriguez. He was professional and informative. We worked with a gentleman in Finance, the name escapes me, but he was quick and efficient. No one "danced" around my questions; rather, each one addressed my concerns individually and effectively. The entire experience was accurate and efficient, friendly and professional. I have already recommended this dealership to several others. I had to take my car into service for a recall notice; the job was completed even quicker than I had been told and I received three different communications letting me know that the job was completed. You have your operations and systems in place; your staff is well-trained; your ability to meet the public's needs from my experience, is outstanding. Thank you. More