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Koons Tysons Chevy Buick GMC

Vienna, VA

4.3
493 Reviews
Buying a new car isn't something you can really do off the cuff. It's a long-term commitment. You're going to be spending almost every day driving it, for many years to come. So, it's important that you don't get just any car, but one with which you really click. Koons Tysons Chevy GMC will take the time to get to know what you want, and work with you to ensure that's exactly what you have when you leave. That holds just as true for used car customers as it does for new Chevrolet GMC customers. If you want to be pressured into a purchase, you had best go elsewhere. In addition to helping drivers find the perfect Chevrolet or GMC, Koons Tysons Chevy GMC also boasts a state-of-the-art auto repair shop where our highly skilled team of technicians perform routine maintenance as well as other services, such as auto-glass repairs, transmission repairs, and wheel repairs. And, for drivers who prefer to work on their Chevrolet or GMC themselves, we have a variety of manufacturer-certified parts (i.e., oil filters, batteries, windshield wipers...). To learn more about Koons Tysons Chevy GMC, our impressive lineup of new Cruze, Malibu, Silverado 1500HD, Acadia, Enclave, and used models, or rave-worthy service, contact us today. Or visit us in person. We're conveniently located near Sterling and Arlington at 2000 Chain Bridge Rd Vienna, Virginia.
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2000 Chain Bridge Road

Vienna, VA

22182

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Showing 493 reviews

March 11, 2024

After agreeing on the price of vehicle and completing the purchase application, the business manager proceeded to run two hard inquiries on my credit. Best rate the business manager found was over 3% worse t More

by msaracer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mohamed Zabad
Mar 15, 2024 -

Koons Tysons Chevy Buick GMC responded

I'm sorry to hear about your experience. It's important for us that our customers feel they're being treated fairly and transparently, especially when it comes to financing. I understand how frustrating this situation must be for you, particularly with the impact on your credit score. I'd like an opportunity to discuss this further and see what we can do to make things right—please reach out at your earliest convenience. Thank you, Michaela Puckett - Customer Relations Manager 703-448-7280 ext. 24217

February 25, 2024

The service has been very good over the years. While there is a GMC near my home in Woodbridge, but I still like to come back were I brought two cars from. The service representative provided exce More

by Tyminor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donnavan
Feb 26, 2024 -

Koons Tysons Chevy Buick GMC responded

Ty, we're so glad to know you've had consistently good service with us at Koons Tysons Chevy Buick GMC. We appreciate your loyalty and look forward to continuing our relationship in the future!

February 23, 2024

Bill A. , the corvette service advisor is great & knows the product line very well. Will return next time my vette requires service. More

by sydney747
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Appel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Koons Tysons Chevy Buick GMC responded

We're glad to know that Bill's expertise was helpful during your visit at Koons Tysons Chevy Buick GMC. We look forward to assisting you with any future Corvette service needs!

February 23, 2024

I called the day before to bring my car in for service. They put me down to come in the next day came in the next day got me in and out at a reasonable time. Thank you. More

by Pattsmi@gmail.com
Service Time
Recommend Dealer
Yes
Employees Worked With
Donavan Richard
Feb 23, 2024 -

Koons Tysons Chevy Buick GMC responded

We're glad to know that our team at Koons Tysons Chevy Buick GMC was able to get your car serviced promptly and efficiently. Thanks for the positive feedback!

February 16, 2024

Excellent Customer Service! !! Didn’t have to wait long at all. Concern is Fixed perfectly More

by bill.lacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Koons Tysons Chevy Buick GMC responded

Thank you for reviewing Koons Tysons Chevy Buick GMC! We hope you have a stellar day!

January 19, 2024

I really liked dealing with Carlos I will deal with him again very happy Again More

by jbyrnesblinds@ gmail.com
Workmanship
Recommend Dealer
Yes
Employees Worked With
Carlos candia
Jan 19, 2024 -

Koons Tysons Chevy Buick GMC responded

Thank you for the review! We are so glad to hear that Carlos delivered such a successful service experience. Drive safely, and we hope to see you again at Koons Tysons Chevy Buick GMC!

January 11, 2024

They never contacted me about purchasing a new vehicle. Sad, considering I bought two new vehicles at their store in 2020. More

by bwheeler111
Purchase Time
Recommend Dealer
No
Employees Worked With
No one contacted me.
Jan 15, 2024 -

Koons Tysons Chevy Buick GMC responded

I'm sorry to learn about your recent experience. We value our returning customers and it's disappointing to know we've fallen short in this instance. I'd like the opportunity to discuss this further with you, so please reach out at your earliest convenience. Thank you, Michaela Puckett - Customer Relations Manager - 703-448-7280 ext. 24217

December 09, 2023

Fine service and prompt service especially Jonathan Gomez and Jimmy Jones always give 100 percent fine service More

by wiliscw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Gomez
Dec 11, 2023 -

Koons Tysons Chevy Buick GMC responded

We're glad to know that Jonathan and Jimmy provided you with top-notch service at Koons Tysons Chevy Buick GMC. Thanks for the positive feedback!

December 02, 2023

Talk about speedy! They took care of my diesel issue quickly and had my truck back to me asap! Love Koons More

by judesheehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Dec 04, 2023 -

Koons Tysons Chevy Buick GMC responded

We're glad to know that you had a speedy service experience with us at Koons Tysons Chevy Buick GMC! Thanks for trusting us with your truck, and we appreciate the love. Safe travels!

November 16, 2023

When we must go to dealer for our 2 automobiles It has always been a pleasant experience since 1977!! Thankyou Mrs Donald Black More

by lucyannern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Appel
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Barrie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Kalman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Wauldron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ivanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Ahern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2023 -

Koons Tysons Chevy Buick GMC responded

We're so glad to have been able to serve you since 1977 here at Koons Tysons Chevy Buick GMC! Thank you for your loyalty and kind words.

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