Koons Tysons Toyota

Transaction was smooth and they are really attentive. My experience with this dealership is excellent. I got a good deal with the car that I really want. They really deal with you and try to make you ha My experience with this dealership is excellent. I got a good deal with the car that I really want. They really deal with you and try to make you happy. Thank you! More

Sales Manager makes a difference ! I have purchased my 2015 Toyota Sienna and specifically was referred to Jack Ballinghoff [Manager} and he directed me to one of his reps but stayed in I have purchased my 2015 Toyota Sienna and specifically was referred to Jack Ballinghoff [Manager} and he directed me to one of his reps but stayed involved in the purchase and made sure I was extremely satisfied before the deal was completed. Because of this and the way Jack runs that dealership, I have referred several friends to them and will continue to do so. Great, personal service ! Thanks Jack ! More

James Case rocks James handled servicing on my Sienna today, managing to squeeze in addition work that was required and still get me out the door in no time at all James handled servicing on my Sienna today, managing to squeeze in addition work that was required and still get me out the door in no time at all More

Sienna Service on May 31 James Case did another outstanding job. My car was serviced in less time than anticipated.I would recommend James to my friends and I certainly be bac James Case did another outstanding job. My car was serviced in less time than anticipated.I would recommend James to my friends and I certainly be back. James is very professional but, provides service with a smile. Amb William D. Clarke ( Retired) More

made deal through email and dealer kept promises. gave dealer trade in value i wanted based on Edmunds.com value, dealer agreed and kept promises.. Good experience, no high pressure sales. Good exper gave dealer trade in value i wanted based on Edmunds.com value, dealer agreed and kept promises.. Good experience, no high pressure sales. Good experience. More

Speechless!!! I can't express enough how amazing my experience was at Koons! Definitely a huge pleasure to work with Toney Jeter! He answered all my questions and t I can't express enough how amazing my experience was at Koons! Definitely a huge pleasure to work with Toney Jeter! He answered all my questions and took all of his time and patience to make sure I was comfortable with the process of purchasing a car! Not to mention the awesome deal I got. It was my first time buying a car at a legit dealership and I'm so glad he was my salesperson. Hospitality at its finest! Thank you so much Toney! You are the best!!!! More

Sales Great - Finance Not so Much What a pleasure it was to work with Toney Jeter. This is the third car we have bought from him and contrary to most car shopping experiences each one What a pleasure it was to work with Toney Jeter. This is the third car we have bought from him and contrary to most car shopping experiences each one has been pleasant. He is the best - very helpful and knowledgeable. We felt that he had our best interests in mind when showing us cars. Our experience in finance was not as pleasant. We dealt with Temor Sharifi. He seemed unhappy to be working with us and became even more so when we rejected his hard sell for an extended warranty. While we will be back to see Toney Jeter when we need another car we will most likely not finance through Toyota ever again based on our experience with Mr. Sharifi. More