
Koons Tysons Toyota
Vienna, VA
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Matt was very corteous and helpful as always. He even indicated an interest in purchasing my vehicle. Not ready for that yet, but he's forward thinking for Toyota! He even indicated an interest in purchasing my vehicle. Not ready for that yet, but he's forward thinking for Toyota! More
Tha service adviser David Turcios was amazing. Very professional and efficient. The timing of work that he said was accurate, and he recommended me to go to the mall and use the shuttle while I wa Very professional and efficient. The timing of work that he said was accurate, and he recommended me to go to the mall and use the shuttle while I wait. Wonderful idea. Good costumer service, I always go to Koons and he is the service adviser for my car. Recommended 100% More
James Kim , He saw that the sensor was inspected that the sensor and the tire was repaired. the hybrid auxiliary battery was replaced. checked for winter for adjust fluids/tire pressures. Mr. Kim let m the sensor and the tire was repaired. the hybrid auxiliary battery was replaced. checked for winter for adjust fluids/tire pressures. Mr. Kim let me know when my oil should come into Koons on February. Oh, and the light that car shows if there is working properly and it was. He has always explained with my car. He is always the person I go to. More
Leo Sanchez was very thorough in having everything related to my two issues checked out. One of my issues turned out to be a non-issue, and the other one was taken care of by the work that was perform related to my two issues checked out. One of my issues turned out to be a non-issue, and the other one was taken care of by the work that was performed. I've been very pleased with the dealership and the ease of getting appointments. More