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Koons Tysons Toyota
Vienna, VA
1,609 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,609 reviews
October 17, 2015
Great Experience!! It was a great experience. Salesmen Quinton and Sam helped me a great deal. The sales men guided me and compared features in different ToyotaRav4 bran It was a great experience. Salesmen Quinton and Sam helped me a great deal. The sales men guided me and compared features in different ToyotaRav4 brands till I got the brand I needed. Sam and Quinton were great. More
by AJ
Employees Worked With
Quinton, Sam Jawaid
October 17, 2015
Great Service! I bought from Koons a Toyota Corolla 2006. As a common consumer trying to buy a car, I went through a few challenges. I am giving them a 5 because the I bought from Koons a Toyota Corolla 2006. As a common consumer trying to buy a car, I went through a few challenges. I am giving them a 5 because the management team helped me through these challenges. They make what could be the worst nightmare become a fun experience. I can say with confidence that Koons understands the importance of making us feel satisfied. Isn't that what we all want as customers? I am pretty sure they are spending millions of dollars training their staff to make us feel well. That is a smart way of doing business! Go to them if you need a car. I can guarantee you that you will get what you were looking for. More
by Erick
Employees Worked With
Daniele Bava
October 11, 2015
My highest recommendations I was looking for a used Prius Plug In and could not find the model I wanted in Baltimore. So on a Saturday evening, I managed to still reach Koons T I was looking for a used Prius Plug In and could not find the model I wanted in Baltimore. So on a Saturday evening, I managed to still reach Koons Tysons Toyota Scion (KTTS) after 8 pm! It was my great fortune to be connected to Kevin Ayanian. He was very friendly, informative, and reassuring about purchasing this car by phone from the outset-He made me feel like a welcome customer even by phone. Today he was very welcoming and was warm and genuine in thanking my wife and me for driving from Baltimore. The price that KTTS had for the car I purchased was quite fair. The car was well prepared and the entire experience was also rewarding for us. I would highly recommend Kevin Ayanian for any car purchases you might consider. He's a good guy. I would add that Temor Sharifi was also friendly, warm, and helpful in the finance section. He is trustworthy and also is customer oriented. More
by earlswagger
Employees Worked With
Kevin Ayanian and Temor Sharifi
October 07, 2015
Great Service We have two Toyota Camry and I have purchased extended warranty. I am so happy with the service Department. It has been years I take my car to Tyso We have two Toyota Camry and I have purchased extended warranty. I am so happy with the service Department. It has been years I take my car to Tyson's Toyota and the service is excellent , I have always asked for Aria Moshrefi and he has excellent knowledge about the car and he is very professional. He explains everything in details. He always make sure you are 100 percent satisfied. He is wonderful and we are extremely happy. More
by Megan 1
Employees Worked With
Aria Moshrefi
September 21, 2015
Excellent service (again!) Needed to bring my car in a second time to get a minor problem with both passenger doors fixed. Aria provided great service and was quite friendly. Needed to bring my car in a second time to get a minor problem with both passenger doors fixed. Aria provided great service and was quite friendly. I enjoyed waiting in the lounge area. Time flew by as sipped the free coffee and creamer. Once the car way ready, I haven't any issues since then and it's been about 3 weeks now. I really appreciate the way Koons Toyota in Tysons does business. Their customer service is top-notch and I really think that other Toyota dealers (*cough* cough* *Waldorf*) could learn from their example. My only regret is that I live too far away from Tysons Corner to continue going to that particular dealership for service. But I'll always remember them for the pleasant experience! More
by spunkyd99
Employees Worked With
Aria Moshrefi
September 14, 2015
Great service Scheduling was easy and our service representative, Mo, was really helpful and efficient. We will always bring our two Toyota vehicles to Koons for s Scheduling was easy and our service representative, Mo, was really helpful and efficient. We will always bring our two Toyota vehicles to Koons for service. More
by GlennM
Employees Worked With
Mo Kharim
September 12, 2015
fast, care, friendly, happy My first car service was fast, taking care, friendly staff, good service, I m happy, finally all i can say is thank you for all of you and keep the gr My first car service was fast, taking care, friendly staff, good service, I m happy, finally all i can say is thank you for all of you and keep the great job. More
by mounir.j
Employees Worked With
Brian Nguyen
September 05, 2015
Nice Staff, Excellent Customer Service I bought a Toyota Camry LE 2015 from Koons. Barrod Jones (sales) and Sam Robles (finance) were both very nice, friendly, informative, and knowledgeabl I bought a Toyota Camry LE 2015 from Koons. Barrod Jones (sales) and Sam Robles (finance) were both very nice, friendly, informative, and knowledgeable in their fields. A nice lady, I believe her name was Paloma, was also very nice, attentive, and helpful. Overall, I will recommend Tysons Koons Toyota to anyone. More
by Nazanin
Employees Worked With
Paloma, Sam Robles, Barrod Jones
September 03, 2015
Excellent service I had a car service at Koons Tysons Toyota the first time. They showed me how they had an excellent service, friendly staff and comfortable room. BEST I had a car service at Koons Tysons Toyota the first time. They showed me how they had an excellent service, friendly staff and comfortable room. BEST SERVICE. More
by Bolor
Employees Worked With
David Turcios
September 01, 2015
Excellent customer service Friendly and helpful staff (especially Aria Moshrefi). I purchased my 2012 Camry XLE V6 two days ago. Yesterday, I had noticed that the passenger doo Friendly and helpful staff (especially Aria Moshrefi). I purchased my 2012 Camry XLE V6 two days ago. Yesterday, I had noticed that the passenger door wasn't locking or unlocking on its own when I pressed the lock\unlock buttons on the key fob or the car itself. The Customer Relations Director had me come in to the service department that same day. Mr. Aria Moshrefi was professional and friendly and called the minute my car was ready. They had me in and out in no time to replace the passenger lock motor. I was very satisfied with the excellent customer service I received. More
by spunkyd99
Employees Worked With
Aria Moshrefi, Aria Moshrefi
