
Koons Tysons Toyota
Vienna, VA
Filter Reviews by Keyword
By Type
Showing 1,622 reviews
good job. This dealer and all staff is very helpfull for buyers. They give us very well info about cars when we go there and we wede satisfied. This dealer and all staff is very helpfull for buyers. They give us very well info about cars when we go there and we wede satisfied. More
Excellent car buying experience The gentlemen that helped me look for the perfect car were patient and very interested in understanding exactly what my needs and wants were in buying The gentlemen that helped me look for the perfect car were patient and very interested in understanding exactly what my needs and wants were in buying my new car. More
Wonderful experience Dealt with many Toyota dealerships in the area to get the exact vehicle I wanted and Koons was the only one that delivered. The entire staff helped to Dealt with many Toyota dealerships in the area to get the exact vehicle I wanted and Koons was the only one that delivered. The entire staff helped to make my deal happen. Mr Shah was very knowledgeable and thorough explaining all the features of my vehicle. I felt comfortable working with him and never felt like I was dealing with a typical pushy salesperson. Thank you Toyota. We will be back. More
In and Out On-Time! James Kim provided exceptional service and very personnable -- recognized me from past vists, knew exactly what needed to be done on my Avalon Hybrid, James Kim provided exceptional service and very personnable -- recognized me from past vists, knew exactly what needed to be done on my Avalon Hybrid, kept me informed on progress, and got me in and out exactly in the time he promised. More
Excellent Experience Toney Jeter was wonderful! I went with a car in mind but was nervous to deal with a dealership and pushy sales pitches. Toney was extremely knowledgea Toney Jeter was wonderful! I went with a car in mind but was nervous to deal with a dealership and pushy sales pitches. Toney was extremely knowledgeable, gave me a great presentation and test drive of the Prius I was interested in and made me feel comfortable every step of the way. If you are in the market for a new Toyota ask for Toney! More
A Great Experience Buying a new vehicle can be painful however the friendly knowledgeable staff at Koon's made the experience a pleasure. The individual who did the pape Buying a new vehicle can be painful however the friendly knowledgeable staff at Koon's made the experience a pleasure. The individual who did the paperwork was very easy to work with. Overall it was just a great experience. More
Fixing a factory recall The dealship did an excellent job of repairing sub-woofer problem I had (although it took Toyota a long time to provide the necessary part for the fix The dealship did an excellent job of repairing sub-woofer problem I had (although it took Toyota a long time to provide the necessary part for the fix). The service team also identified necessary additional service needs and promptly took care of them. More
Wonderful experience! Brian Nguyen was very helpful! Brian Nguyen helped me with my vehicle and did a excellent job. He kept me updated on what needed to be done. Everything was delivered accordingly. Brian Nguyen helped me with my vehicle and did a excellent job. He kept me updated on what needed to be done. Everything was delivered accordingly. More
James Case Is Awesome James Case has been helping me with my vehicle for many years and he has always been competent, knowledgeable and helpful. I request him whenever I n James Case has been helping me with my vehicle for many years and he has always been competent, knowledgeable and helpful. I request him whenever I need to take my vehicle in for servicing and have never been disappointed. I always buy from Koons Tysons Toyota and will use James Case as my Service Coordinator as long as he is there, which I hope is a long time! More
First oil change service. This was my first major oil change service. The employees were extremely helpful and courteous. And I loved the evening hours that I was able to come This was my first major oil change service. The employees were extremely helpful and courteous. And I loved the evening hours that I was able to come after work to drop off my car and come after work to pick up my car. More