
Koons Tysons Toyota
Vienna, VA
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Above and Beyond Last week I had the pleasure of taking my car to Koon’s Toyota due to a situation with one of my tires, after working a 12hr night shift. (I was not a Last week I had the pleasure of taking my car to Koon’s Toyota due to a situation with one of my tires, after working a 12hr night shift. (I was not a happy camper) I was exhausted but the job had to be done. (After Darcar’s of Silver Spring decided to rip me off for a service that was free of charge. Darcar’s kept me at their dealership for over 4hrs just to tell me that I had to spend hundreds of dollars for a service that was not needed. (Shame on you Darcar’s) My husband told me to take my car to where we are always satisfied. So, after a very long night I did just that. I was greeted by Chris Toth. Who I felt had promised me the world at the time. I explained to Chris my frustration and I was kind of nasty about it....but he kept calm and explained to me that, he would do whatever he could to correct the situation. He controlled the situation and explained that he would have me out in an hour. He not only delivered on his promise but had me out in 45 minutes and continued to apologize for keeping me so long. My car is doing great and I know for sure my baby will ONLY be seen by KOONS Toyota from now on. Chris is AWESOME and extremely professional. He is very honest and has such a great demeanor. He explained to me the next service that was needed. Chris did not pressure me to make an appointment nor have the work done the same day. I can honestly give him an ABOVE & BEYOND rating!! I need a T-shirt that says I love my service manager…I will wear it every time I get my car serviced at Koon’s. Salem and Natalino Bonaiuti More
Outstanding Service Orlando was the ultimate professional in each step of our service experience. He greeted me warmly and directly. He explained the service and option Orlando was the ultimate professional in each step of our service experience. He greeted me warmly and directly. He explained the service and options clearly. He indicated couple of recall issues that were outstanding and provided me the option of the courtesy shuttle. My experience could not have been more positive. More
Best place to buy Toyota Cars Sam, really did explained the in's and out's of the buying process to us. Sam was not in a rash to sell us the car but rather wanted to make us unders Sam, really did explained the in's and out's of the buying process to us. Sam was not in a rash to sell us the car but rather wanted to make us understand before we buy. Base on our experience , if anyone would ever need Toyota, the best sales agent to contact should be Sam Jawaid at Koons and you will never regret. He is really and simply the best in what he does. Thank you for making us smile this Christmas More
Orlando is my service manager I have had my Scion TC serviced at Koons roughly 4 times now. Each time I am greeted with a friendly face and excellent customer service. Orlando is I have had my Scion TC serviced at Koons roughly 4 times now. Each time I am greeted with a friendly face and excellent customer service. Orlando is my service manager and he is the BEST! Thanks Orlando! More
Great Prius, great experience Wonderful service! We are very happy with the car we purchased at Koons Toyota at Tyson's Corner. We came in hoping to get a particular Prius we saw o Wonderful service! We are very happy with the car we purchased at Koons Toyota at Tyson's Corner. We came in hoping to get a particular Prius we saw online. Mr. Toney Jeter was extremely helpful in providing all the information we needed, showing the car to us, explaining every feature (as we were completely new to Prius!) and answering all our questions. Thank you Mr. Toney Jeter! We did not know what to expect coming in and were somewhat scared of potential aggressive tactics; however, such tactics are nowhere to be found at this dealership. Not only was Mr. Jeter honest, objective and did not put any pressure on us, but also from what we could observe all their employees are laid back, nice and friendly and really show care for their customers. We would also like to thank two other very nice gentlemen: Mr. Mawutor Adamaley, who handled the financing part, and Mr. Kader Ndao, who went out of his way to help us when we needed help. More
Great Experience! This is the best dealership in Northern VA. Toney Jeter is a veteran salesperson who is extremely knowledgeable, friendly, thorough and professional. This is the best dealership in Northern VA. Toney Jeter is a veteran salesperson who is extremely knowledgeable, friendly, thorough and professional. HIGHLY recommend to anyone purchasing a new or used car in the area! More
amazing experience On nov 7th I had a great car buying experience with Koons Tysons Toyota. Especially, Riad and mawutor Adamaley they was super helpful. Thanks guys. Y On nov 7th I had a great car buying experience with Koons Tysons Toyota. Especially, Riad and mawutor Adamaley they was super helpful. Thanks guys. You are second to none. More
i am in love with my Prius Barrod Jones is very friendly and knows all the features of the Toyota Prius. I highly recommend him for future new buyers. He is very honest and he w Barrod Jones is very friendly and knows all the features of the Toyota Prius. I highly recommend him for future new buyers. He is very honest and he will tell you all the dealer fees before closing the deal in order for you to know exactly how much your total is going to be. i will give Barrod Jones A+++ because he gives you time to think and no pressure at all and the negotiation was straight forward. More
Love my new car=Love Koons Tysons! Samuel Kuffour (sales) was very friendly, open and made the purchase special, and helped us get a good deal. Manuel Nino (finance manager) helped us Samuel Kuffour (sales) was very friendly, open and made the purchase special, and helped us get a good deal. Manuel Nino (finance manager) helped us by getting a good rate (matching the rate from our institution), explained all the financial services and situation, and gave his honest view, which convinced us to get extended warranty, and other essentials. Aqib Shaikh (product delivery) was very knowledgeable on all the vehicle features, and explained all the tech/new features of the car. Overall, Koons Toyota had the best rates in the area, and above that gave us discounts on top of their WOW price. Enjoying our new Toyota Highlander, and loved the customer service and attention we got from Koons. After couple weeks, I had a service appointment with them, which went smooth as well. So far, it's been a pleasant experience, and definitely recommend any future Toyota customers to visit Koons Tysons - their inventory and prices are hard to beat. More
Great customer service Toney is really friendly, extremely helpful, and very thorough. I bought a Toyota RAV from him today and I would recommend him for anyone looking to Toney is really friendly, extremely helpful, and very thorough. I bought a Toyota RAV from him today and I would recommend him for anyone looking to buy a car. More