Koons Tysons Toyota

Fantastic Experience at Koons Toyota We purchased our pre-owned Lexus LS430 from Chance Ates this weekend. Never before have we had such a hassle-free buying experience with a auto deale We purchased our pre-owned Lexus LS430 from Chance Ates this weekend. Never before have we had such a hassle-free buying experience with a auto dealer. Chance was awesome. His style is consultative and calming - far different from sales associates at other dealers. His team members in finance and service were equally friendly and efficient. I highly recommend Chance and Koons Tysons Toyota for pre-owned purchases. We will be life-long customers. More

Dirty and Shakey Car. Non-negotiating Dealer Everyone was nice. Salesman was not pushy. BUT Drove 45 minutes on the Beltway, always so fun, since they said in email we could negotiate. Gave t Everyone was nice. Salesman was not pushy. BUT Drove 45 minutes on the Beltway, always so fun, since they said in email we could negotiate. Gave them details on our trade-in in email. Gave them our budget in email. Gave them our location in email. Car was dirty. Cargo area was dirty and dusty, and there were potato chips in front floorboard. Really? Car shook. Took it on the highway and the whole thing shook so bad we both thought we had a flat (except tire light wasn't on). Really? No floor mats. Not even after market. Really? Salesman said Koons details and does intense inspection on used vehicles and all come with 30 day limited 50/50 warranty. Really? Sales manager, William King, would not negotiate price. Finally came down $300 but no more. Really? If they'd been willing to absorb fees, tags, taxes and title, they would have made $6000 cash and had a trade-in for half an hours work. Really? Wasted gas. Wasted afternoon. Really. More

2014 Tacoma TRD Baja TX Series Great truck! I can't say enough about how it drives and performs; let's just say I have a smile on my face all the time while driving it. Hassan Usami Great truck! I can't say enough about how it drives and performs; let's just say I have a smile on my face all the time while driving it. Hassan Usami and Tonci Klaric were fantastic throughout the whole buying process. Great price off of MSRP using the USAA discount with TrueCar. If I had one complaint with the whole process, was that my trade in was definitely undervalued. In the end, I understand this is a business and I am happy that we could agree on a number and complete the deal. Despite the small issue with the trade in, I would recommend this dealership to others based on the professionalism of the staff. Thanks! More

Arrogant and pushy salesman My experience started off okay. Bill seemed nice enough, but didn't ask too many questions about what I wanted or what worked for me. He talked about My experience started off okay. Bill seemed nice enough, but didn't ask too many questions about what I wanted or what worked for me. He talked about himself a lot. Didn't formally introduce himself, and neither did his manager. I had to leave the dealership to discuss what they were offering for my trade-in with my husband. Emails and voicemails were a bit pushy and almost harassing. So when I finally responded via email, stating how I felt and that I didn't want to deal with him anymore, Bill responded with sarcasm, obviously upset. Made me laugh. I guess customer service isn't a priority for Koons. More

Support for purchasing 2014 Toyota Tacoma George was a very responsible sales representative. He was friendly and very knowledgeable about my requirements and matching the available vehicles George was a very responsible sales representative. He was friendly and very knowledgeable about my requirements and matching the available vehicles to meet my requirements. Although Saturday was very busy he did get the paperwork completed with the assistance of staff. Would recommend him to other prospective buyers. More

Koons Tyson I had a great experience at the dealership with west I would def buy another car from him in the future and recommend awesome guys. I had a great experience at the dealership with west I would def buy another car from him in the future and recommend awesome guys. More

" Excellent Service & Friendly staff " From the moment we arrived at the dealership we were treated with respect and our concerns were listened to. At any point in time did we feel not bein From the moment we arrived at the dealership we were treated with respect and our concerns were listened to. At any point in time did we feel not being pressured into a purchase.George effortlessly guided us through the process of buying our 2014 Toyota prius. I can't say enough about his product knowledge, professionalism and attitude. From start to finish, the experience I had buying a car at Koons Tysons Toyota was excellent. George made us feel welcome and answered all of our questions. He was very patient with us as we are very deliberate shoppers, especially for large purchases. He made sure we found the car that we wanted and didn't settle or ask us to settle for anything less. In the end he found us our perfect car. Both he and Tonci worked with us to get the numbers to where they were comfortable for all parties involved and we ended up driving home in a new car that day. George Salme was so much fun to work with. He explained all of the add-ons, etc. and made sure I was comfortable with all of the features before i buy the 2014 prius III car. I have also had questions since my purchase and He has been very helpful and responsive. Tonci Klaric made the purchasing a vehicle very easy. He was very easy to work with and made sure we understood all of the financial information through the process.. As the title says, this was a wonderful experience. I usually have great stress and anxiety when making large purchases such as this and they made the experience very nice. Thank you all. I love my new car! More

Treated Me Like A King By far the best car buying experience I've ever had. West was patient and very helpful through my process. Best salesman period. I will definitely By far the best car buying experience I've ever had. West was patient and very helpful through my process. Best salesman period. I will definitely be back again. More

Great car-buying experience When I went to the dealer to purchase a car I was approached by a salesman named George, Davaa. He was extremely friendly, helpful, and insightful. I When I went to the dealer to purchase a car I was approached by a salesman named George, Davaa. He was extremely friendly, helpful, and insightful. I was showed the cars that I wanted, got a chance to test drive the vehicles. George was very passionate, even though it took my hours to pick the model and color of my car. Overall, I had a great experience with George and Koons. More

Great buying experience Toney and Tonci know their stuff and treated us great. They answered our questions thoroughly. They were fantastic with our two toddlers. Both profe Toney and Tonci know their stuff and treated us great. They answered our questions thoroughly. They were fantastic with our two toddlers. Both professionals encouraged us to take advantage of deals, without getting pushy. We felt that they respected our decisions. Great experience working with two men who live their principles. I'd recommend them and the dealership. More