
Koons Tysons Toyota
Vienna, VA
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We visited Tysons Koons Toyota there last 2/27/2014, we have been to other Toyota dealers but this visit was a very pleasant experience. Hasan Usmani provide excellent service, explained very well, very we have been to other Toyota dealers but this visit was a very pleasant experience. Hasan Usmani provide excellent service, explained very well, very well mannered professional salesman always looking for ways to go extra mile to help the customer and always very creative. We are extremely satisfied with his service, in fact I called various Toyota Dealerships for new Camry, but came to your dealership after talking to Hasan on phone. Even after the sale of the car I went there to talk to finance and he helped me all the way to connect to finance and even followed up the next day to find out if my issue is solved, he took me to service center as well to follow up on the floor mates etc. Sales Person like Hassan is an asset to Toyota Koons and am very positive that he will bring lot of business to the dealership. He is good front face to the dealership. To Hassan Usmani I would give 10/10 on all aspects. Overall the environment is very good at the dealership, all the staff is very friendly and cooperative. To the dealership I would give 10/10 on all aspects. I would advise all my friends and family to go to Tysons Koons Toyota. More
Our salesman Mawutor was amazing! I was initially Our salesman Mawutor was amazing! I was initially intimidated walking into such a busy dealership (it felt like I was walking onto the floor at the N Our salesman Mawutor was amazing! I was initially intimidated walking into such a busy dealership (it felt like I was walking onto the floor at the New York stock exchange) but we lucked out getting Mawutor as our salesman. He immediately put us at ease and was absolutely no pressure. He was also extremely knowledgable about the Tacoma truck we looked at (much more than the other dealers we spoke with). We got a good price on a new Tacoma and couldn't be happier. Thanks Mawutor and the rest if the staff at Tyson's koons! We highly recommend them. More
George was very helpful and friendly. He made the entire car purchase process simple and smooth. His explanation and demonstration of the vehicle features was exceptional. I would definitely recommend fri car purchase process simple and smooth. His explanation and demonstration of the vehicle features was exceptional. I would definitely recommend friends and family see him for their car buying needs. More
Chance and Adam are the best. Although I went in nervous with my anxiety showing, they were super friendly and helped me calm my nerves. Chance Ates showed me the Hyundai Veloster and gave me the numbers fo with my anxiety showing, they were super friendly and helped me calm my nerves. Chance Ates showed me the Hyundai Veloster and gave me the numbers for it. Adam Elkassar helped me with the financing and made sure that I was comfortable with the payments. He kept lowering it and offering me deals until I knew I could take it. He was great with giving me answers to questions I asked and didn't ask. I went in with no intention of purchasing the car I saw online, I just wanted estimates and to see the deals they offered. They beat out my bank loans, and carmax deals. They seriously are the best. I went alone and when dealt with Chance and Adam it was like I was buying a car with friends. More
I knew I will buy a car at that day, but I came with a bad financing. But the finance person was able to get me a better deal and really educate me in the art of car loan from the receiving end perspectiv bad financing. But the finance person was able to get me a better deal and really educate me in the art of car loan from the receiving end perspective. he was really good, which by the way I couldn't find his picture on the employee list, but my experience was good because of him More
We had a great experience working with West. He took the time to show us all the features of the car and then took us on a test drive that included highway and local roads. He really made sure to answer al time to show us all the features of the car and then took us on a test drive that included highway and local roads. He really made sure to answer all of our questions. We've worked with other car dealers who didn't take the time to really sell us on the car and make sure we understood all of the features. We were happy with the price West offered and drove home in our new truck the same day. More
I have purchased 3 vehicles from Nadir Ndao at Koons Tysons Toyota since 2010. His low key sales approach, integrity, professionalism and good humor make buying a car a very pleasant experience. Tysons Toyota since 2010. His low key sales approach, integrity, professionalism and good humor make buying a car a very pleasant experience. More
This was our first new car purchase and our families have been driving Toyota's for decades. Koon's in Tysons corner was the 3rd dealership we visited and we instantly pleased upon arriving. They have a very been driving Toyota's for decades. Koon's in Tysons corner was the 3rd dealership we visited and we instantly pleased upon arriving. They have a very large selection of vehicles and we were met with nothing buy pure courtesy and hospitality on our visit. Sean instantly dropped what he was doing to help us decide between several vehicles. He was humble, polite, and extremely helpful. As he helped us with the vehicle we wanted, Ricky consistently checked in to make sure the deal was progressing comfortably and was a helpful communication tool for us as well as Sean. Finally, Tonci walked us through the financials, explaining everything very distinctly and made us feel truly valued. All three people that helped us that day worked as a successful team and made this an amazing car buying experience. We feel valued, are happy with the deal we received, and love the lack of pressure and hostile sales tactics here that we experienced at other dealerships. We will definitely be back here for our next Toyota and will also pass forward our great experience to any prospective toyota buyers. More
We are impressed with Koons Customer Service and we will definitely return for our future car needs although we are residents of MD. On a crowded, busy Saturday, each and every staff member with whom we i definitely return for our future car needs although we are residents of MD. On a crowded, busy Saturday, each and every staff member with whom we interacted was friendly, polite, and responsive to all our needs. It was the most relaxing car buying experience we've had in 40 years! Our Salesman Mr Chance Ates endeavored to make sure all our questions were answered and to educate us about the various technical aspects of the new cars. Add to this unbeatable prices….we highly recommend Koons. More
at the end of jan 2014 my wife and I were involved in a felony hit and run in manassas and flipped our 02 rav4 totaling it my wife broke both collar bones and here wrist had plates and screws put in both s felony hit and run in manassas and flipped our 02 rav4 totaling it my wife broke both collar bones and here wrist had plates and screws put in both shoulders, suspect has still not been caught what comes around goes around rot in xxxx..finally over the weekend we decided to start looking for another suv(4 runner) found one at koons made an appointment for sat.with Seneca Harris but my wife was feeling a little sore .Seneca was actually going to bring the 4runner to our house for us to look at after I told my wife that the was willing to do that she said lets go to the dealership the rest is history. got a great deal from a great person and a great dealership HIGHLY RECOMMENED everyone we dealt with was awesome especially my man Seneca very good people More