Koons Tysons Toyota

I worked with Ali Gill at Koons Tysons Toyota to purchase my 2014 Toyota Prius III. I first contacted Ali online, and he promptly answered all of my many questions via online chat, email and telephone. I s my 2014 Toyota Prius III. I first contacted Ali online, and he promptly answered all of my many questions via online chat, email and telephone. I shopped around and called several dealers in the area and Koons Tysons Toyota had by far the best prices. Ali was an absolute pleasure to work with, and my overall experience with the entire Koons Tysons Toyota team was truly exceptional. Ali was friendly and professional, and made the car buying experience fun. I will absolutely recommend Koons Tysons Toyota and Ali in particular to friends and family when they're in the market for a car. More

From the beginning to the end the one person that made the place, time and process very comfortable and friendly was Cecil Left. He is such a great addition to your team. They were all helpful but he we the place, time and process very comfortable and friendly was Cecil Left. He is such a great addition to your team. They were all helpful but he went above and beyond getting people connected and not losing us in the process. "Cecil, my husband and I are very greatful for your service and we kept talking about you after we purchase the car on how wonderful you have been. Thank you sincerely for all of your help" Marlene and Efrain More

My family decided to visit Koons Toyota of Tyson's based on the fact the dealership had the best price and selection of new and used cars in the area. After visiting other dealerships, we greatly appr based on the fact the dealership had the best price and selection of new and used cars in the area. After visiting other dealerships, we greatly appreciated the detail and true customer service that Toney provided us. We purchased a great vehicle without any pressure tactics or disrespect we have experienced at many other car dealerships. Toney made us feel comfortable because customer experience was his top priority. We will recommend Toney and Koons Tyson's to friends and family. More

The sales person (Sean jelodar)is expert, the sales manager (Lorenzo )is exelent and also finanace manager(Adam elexnder). The environment is so friendly . Sales person (Sean jelodar) help customer to manager (Lorenzo )is exelent and also finanace manager(Adam elexnder). The environment is so friendly . Sales person (Sean jelodar) help customer to chose right and perfect car for your needs. More

Alejandro has to be one of the hardest-working, most friendly salesmen around. He went the extra mile to get me the truck I wanted, even going a hour into Maryland to dealer-exchange one so I could get friendly salesmen around. He went the extra mile to get me the truck I wanted, even going a hour into Maryland to dealer-exchange one so I could get the specs I wanted. He EARNED my business, both now and for any future Toyota purchases I might make. I buy a lot of vehicles, and wouldn't take the time out of my day to write a review for most salespeople, but Alejandro deserves credit for being exceptional. Look him up if you're going to Tyson's Toyota and ask for him. More

I bought my 2013 Toyota Prius from Josh Lundy at Koons Tyson Toyota-Scion in Vienna last fall. Josh is an excellent salesman and consummate professional. Josh not only got me a great deal on my new hybr Tyson Toyota-Scion in Vienna last fall. Josh is an excellent salesman and consummate professional. Josh not only got me a great deal on my new hybrid, he worked with me throughout the entire sales process. Josh is a master for customer support and has reached out to me several times since the purchase to ensure all is well. I highly recommend Koons Tyson Toyota-Scion to those I meet who are in the market for a new car and will be happy to direct those potential customers to Josh. He will make sure they are treated well and get a great deal. Thanks! P.S. As I live in Manassas, I have not had the opportunity to use the service center at the Vienna dealership location. As such, I did not rate the dealer service center on this survey. More

We had a great experience with Koons. Curtis was responsive and listened to what we wanted - an efficient buying experience and no high pressure sale. We were in and out within 3 hours, he had the c responsive and listened to what we wanted - an efficient buying experience and no high pressure sale. We were in and out within 3 hours, he had the cars ready for us when we arrived, the entire experience was a pleasure. Even post purchase, Curtis continues to be very responsive and helpful. Highly recommend working with him. More

Daniele was very helpful and informative on the vehicle we were looking to purchase. I was able to easily work with Daniele on the price of the new vehicle and the trade-in. We received an excellent deal we were looking to purchase. I was able to easily work with Daniele on the price of the new vehicle and the trade-in. We received an excellent deal and when it comes time to purchase another vehicle we will be back. Thanks very much! More

I'm not an easy person to get along with according to my wife. Mr. Lundy tolerated my questions and was very professional. For the few questions he couldn't answer he found out the answers for me. to my wife. Mr. Lundy tolerated my questions and was very professional. For the few questions he couldn't answer he found out the answers for me. I highly recommend Mr. Lundy for the patience dealing with an old coot and his professionalism. More

The worst experience ever. And I am the kind of person who like to do business simple and quickly. This was going to be my 10th vehicle. I was trying to buy a 2013 Toyota 4Runner from Koons on 02/01 who like to do business simple and quickly. This was going to be my 10th vehicle. I was trying to buy a 2013 Toyota 4Runner from Koons on 02/01/13 with 18,121 miles on it. I setup an appointment with the salesperson, got there 10 minutes before the time, and had to wait because the salesperson was still busy with another customer, in the meantime Tony Ginder, "manager" told me that the SUV had been sold to another dealer, but maybe he could revert the transaction for me, after 30 minutes waiting, the salesperson help me and took me for a test drive, everything went well, I was agree to purchase the SUV and while filling all the papers, other two salespeople approach trying to get the truck sold to other customers, I got upset and they told me I was the first one on the list but we have to move quickly, then they checked my trade-in, the amount was approved by me, the salesperson, Toney Jeder, went to help other appointment he had in the meantime the credit department processed my application, later on, my salesperson told me they lost the papers and I have to fill out everything again, really???, I arrived at 11:50AM and it was already 3:45PM. I told them I had to be at work by 5PM but they didn't finish everything until 4:15pm to then send me the person to offer the extended warranties, I reject this person and offer to provide a security deposit and come back later in the evening after work. They told me we can't hold cars but you can call us after work to see what happened. A lady (manager) told me that they couldn't get everything done in 15 minutes, when I already spend more than 4 hours waiting. Around 8PM I got a phone call telling me that they sold the truck 2 hours after I left the dealership. This had been the worst experience trying to buy a vehicle. On Nov. 2011 I even purchased one in South Dakota, sending a security deposit to hold the car while I was flying to get there and pick up the vehicle. My style usually is to go, test drive the car, if I like it, I BUY IT. No games around. With Koons I was feeling like in an auction with a long wait to don't get anything at the end. After this HORRIBLE experience, and getting an email from Tony offering me other cars to buy, I gave my business to THOMPSON TOYOTA, purchasing a BRAND NEW 2013 Toyora 4Runner SR5 with even more options than the one from Koons, back-up camera, sunroof, floor mats, sport fabric seats, etc. It only took TWO HOURS to close the deal. Happy Dealer, Happy Customer!!! I will never ever check the Koons website, because their WOW prices are great, but the problem is to get a car from them. Be careful how they WOW you. They WOW me away from them for the rest of my life. Thank Koons, for opening my eyes to end buying a brand new one, instead of the used one you "had" in your lot. Unfortunately I can't attach a picture of myself with my new SUV in front of THOMPSON TOYOTA., if not I WILL FOR SURE. More