
Koons Tysons Toyota
Vienna, VA
Filter Reviews by Keyword
By Type
Showing 1,609 reviews
Nathan Paik was extremely knowledgeable and genuine. He seemed to go the extra mile to help me understand everything and followed it up with a nice phone call the next day. He also offered to "teach" me a seemed to go the extra mile to help me understand everything and followed it up with a nice phone call the next day. He also offered to "teach" me all the wonderful things this vehicle can do. Everyone with whom I dealt was helpful, cordial and non-pushy. It seems like a very smooth operation. More
I purchased a car from AJ. I bought the car on a Saturday evening. Before entering the dealership, I was very nervous. I was a young lady going to buy a used car by myself. A couple of minutes aft Saturday evening. Before entering the dealership, I was very nervous. I was a young lady going to buy a used car by myself. A couple of minutes after meeting AJ, my fear was no longer there, I forgot I was at a dealership. He was very attentive, caring, and knowledgeable of the car. I sensed honesty in everything he said, the reason I bought that night. Great used cars are very hard to find so he convinced me to jump on the right one. Thank you Koons, better yet, thanks AJ for my new car. More
My purchasing experience with Derrick Miller was very positive. After experiencing an automobile accident, Mr. Miller’s professionalism and consideration was exactly what I needed at the time. He unders positive. After experiencing an automobile accident, Mr. Miller’s professionalism and consideration was exactly what I needed at the time. He understood my particular situation and was extremely helpful, in addition to being very courteous and organized. He was very proactive by pre-selecting various vehicles based on my particular vehicle criteria that included model, year, color, and price range. I would recommend Derrick Miller and this dealership to everyone because excellent customer service has become very rare. More
My wife and I traveled from MD to purchase our vehicle with 3 kids in tow. We did not expect the service we recieved. The staff was very accommodating and very welling to work with us. The process was ver with 3 kids in tow. We did not expect the service we recieved. The staff was very accommodating and very welling to work with us. The process was very easy and they took their time to explain each step after choosing a color and model. They accommodated our children with crayons and drinks that were offered by the Sales Person (Haile Haile) and the Sales mgr Phil Clayman. I really appreciated their hospitality and their expertise. Haile took his time to show us each model and color and was not willing to stop until we were satisfied. Phil was also very willing to help and assist us. The finance office gentleman was very helpful and explained all our options before going with their financing. More
Had a great experience in purchasing my vehicle from start to finish , Sam was very professional and knowledgable about the specs of the vehicle I was looking for. start to finish , Sam was very professional and knowledgable about the specs of the vehicle I was looking for. More
Toney is an exceptional sales professional with great customer service. This is our second experience with Toney. We drove from Pasadena MD to deal specifically with Toney, and would do so again. We w customer service. This is our second experience with Toney. We drove from Pasadena MD to deal specifically with Toney, and would do so again. We would recommend Toney and the dealership to any friend and family member looking to buy a new Toyota. More
I was so pleased with the customer service at Koons Tyson’s Toyota. Lewam , the sales person , was so helpful for me throughout the whole process. She was patient and friendly. When I went there, my pl Tyson’s Toyota. Lewam , the sales person , was so helpful for me throughout the whole process. She was patient and friendly. When I went there, my plan was to buy used car. Thanks for her professional advice and explanation, I ended up with the New Toyota Camry. And now I really love my car. I would regret if I bought used one. Her role to my final decision was great. I would like to thank her again. More
I really appreciated this dealership because I didn't feel pressured to buy before I was ready. I'm a first-time car buyer, so this is a big step! They were patient and took the time to show me several v feel pressured to buy before I was ready. I'm a first-time car buyer, so this is a big step! They were patient and took the time to show me several vehicles until I found the one that I wanted. Would definitely recommend them. More
Kader welcomed us with a friendly smile and got right to work in making our purchasing experience comfortable and easy. We appreciate all the time he took with us in showing us our new Toyota vehicle and th work in making our purchasing experience comfortable and easy. We appreciate all the time he took with us in showing us our new Toyota vehicle and the Tysons dealership. We would definitely recommend this dealership and especially Kader to anyone looking to purchase a new car. Thank you! More
She was so helpful to me by finding the right car for me and she also makes me believed to buy a new car. The other things she is so patient with me the whole time. and she also makes me believed to buy a new car. The other things she is so patient with me the whole time. More