Koons Tysons Toyota

I went to Koons Toyota this morning with a price quote I went to Koons Toyota this morning with a price quote from a nearby competitor for 4 new tires and 4 wheel alignment for my 2006 Toyota Highlander. I went to Koons Toyota this morning with a price quote from a nearby competitor for 4 new tires and 4 wheel alignment for my 2006 Toyota Highlander. I also wanted to tell someone that I had twice asked Koons by email for a quote for the tires and did not receive a response. When I mentioned this to the lady by the door, she suggested I speak to Chuck Watts. (I am sorry I did not get her name but she was on duty at about 8:45 AM today 16 May) Chuck had someone in his office but immediately gave me his attention. When I explained about the lack of response to my emails he was very understanding and helpful. He immediately took me to Aria Moshrefi. Aria did an absolutely outstanding job. He quickly gave me a quote better than the competitor and assured me I could get the work done today if I got the car in by 4 PM. Unfortunately I was not able to get the car back by 4 PM but when I arrived at 4:45 Aria was there to help. He was also still on duty at about 8 PM when I returned to pick up my car. I cannot speak highly enough about his knowledge and his helpful attitude. I could not have asked for better service. His type of service is unfortunately somewhat rare today but he made my day. When I need service again I will return to Koon's knowing you have people like Aria working for you. Brian J. O'Connor More

I was attached to my neighborhood dealer and was somewhat skeptical about going to a new dealer (who was much larger than I was accustomed to). However, these people treated me like family. They were very fr skeptical about going to a new dealer (who was much larger than I was accustomed to). However, these people treated me like family. They were very friendly and personable, and I got exactly what I wanted in a new car at a very good price. They even threw in a couple of extra options that I wanted and gave me a gift certificate for their parts department. My salesperson, Kader, helped me tremendously. He very patiently explained everything I needed to know about my new car and answered all of my questions. He called me numerous times to make sure I was happy with my car and even put the tags on for me. Their sign says, "We're gonna WOW 'ya," and that's exactly what they did. More

I had the best customer service of any customer service I have ever had and from any place. The high quality of service, treatment and care I received from Aria in setting up appointments, while I am at th have ever had and from any place. The high quality of service, treatment and care I received from Aria in setting up appointments, while I am at the Koons Tysons Toyota Scion Service Department, and the follow-up afterwards. He always acts in a professional manner and is very knowledgeable, he explains everything about what the service for my car is and what is being done on it. He pays attention to detail to ensure I have a great service experience - recently the Toyota Parts Department database ID'd the incorrect part and he recognized it as soon as he saw it. The quality of service I receive from Aria is the reason I keep coming back. I would definitely recommend Aria and this dealer to anyone. More

I purchased a Rav 4 from Koons Tysons Toyota, it was the smoothest transaction I have ever completed. From the salesperson Salem to Suheil Katan and Diane Condrey in the finance department I was treated in smoothest transaction I have ever completed. From the salesperson Salem to Suheil Katan and Diane Condrey in the finance department I was treated in a professional and friendly way. I will recommend this dealership to all my friends. More

I had the best customer service that any customer deserves to have! I traded-in my used car for a new one, and I was fully satisfied with their used car assessment! Super fast financial transactions deserves to have! I traded-in my used car for a new one, and I was fully satisfied with their used car assessment! Super fast financial transactions too. This dealership was a perfect example of one-stop service. Finally, I would thank the sales person who demonstrated the outstanding professional manner and was knowledgable about what they do. I would definitely recommend this dealer for someone who is considering to purchase a ride. More

My 20 year old son decided to make his first new car purchase. We looked around at many dealers and even one other Toyota dealer before coming to Koons. We ended up purchasing at Koons because of the purchase. We looked around at many dealers and even one other Toyota dealer before coming to Koons. We ended up purchasing at Koons because of the salesman, Don Evans. Christopher decided on a Toyota Tacoma but the dealer at the first Toyota dealership prevented him from purchasing there. Don Evans was a joy to work with and took his time with us to explain everything. It was a comfortable experience and Chris is thrilled! Thanks to Don! More

This wasmy second purchase from this dealer and this sales[erson--it was all originally via the internet and he made promises and price offerings--and he delivered 100% as promised. I wa floored. I went sales[erson--it was all originally via the internet and he made promises and price offerings--and he delivered 100% as promised. I wa floored. I went in ready to scream and shout and instead my wife who knows my temper said--"well you just found a sales person who knows what his proiduct is, told you squarely what the deal would be and then came through with what was promised...so sign the darn agreement and let me get my new car home." SO we bought her a CAMRY HYBRID (2010) My 1999 Toyota camry began to need repairs---seriously, between purchase and now onl;y changed the oil etc., so I decided call Don and well he did it again.. I said I cannot spend more than "X" since I am retired and he delived exactly what I wanted with zip-zero down... Don is an exceptional salesperson- actually a very rare sales person--honest, friendly and genuine, so why did I go to the daler? Because of the salesman...now if he would only relo to Florida.... More

I just purchased Toyota Corolla couple weeks ago. It was a great experience for me. Service was quick and great.I got a great deal and salesman was a pretty friendly and good. I already planning to buy an a a great experience for me. Service was quick and great.I got a great deal and salesman was a pretty friendly and good. I already planning to buy an another car from this dealership. I would recommend this dealership people who wants to buy a good car with great price. More

i've got my car from this dealer. i had a great exprerience with them. i love my car and i will definitely recommend this dealer. sales person was very helpful. my car is running good. i am pretty exprerience with them. i love my car and i will definitely recommend this dealer. sales person was very helpful. my car is running good. i am pretty satisfied with my purchase. thank you thank you tysons toyota More

I bought a car last year and purchased a new car in April, 2011. The dealer's service was very good and satisfied as always. My 2 friends bought the cars, too. Thank you so much Koons Tysons Toyota tea April, 2011. The dealer's service was very good and satisfied as always. My 2 friends bought the cars, too. Thank you so much Koons Tysons Toyota team. ..... We all love you gyus and wish you all good things.... Oyuna More