Koons Tysons Toyota

I recently bought a '14 Corolla from Koons Tysons Toyota and Toney Jeter helped me with the process from A to Z. I was referred to my by Joe Gonzales from the Service Department because I decided to Toyota and Toney Jeter helped me with the process from A to Z. I was referred to my by Joe Gonzales from the Service Department because I decided to go for a new one rather than dealing with the expensive repair on my '05 Corolla.Mr. Jeter has vast experience on all aspects of car sales and puts you at ease through the whole process. First he helped appraise my current car and ensured that we got a good trade-in price. He answered all my questions and concerns with charm and ease. He was very patient and made sure that we got the exact color and options that we desired. I recommend him highly. If you need a car and want a smooth buying experience go meet Mr Jeter. More

Buying a car is always a stressful experience. However, with the care and support Josh and Lorenzo showed me, I got through it and I am happier than ever. I was never pressured into buying a car, which is with the care and support Josh and Lorenzo showed me, I got through it and I am happier than ever. I was never pressured into buying a car, which is always great. Josh was so awesome and knew everything there was to know about the cars we test drove. He was funny and enthusiastic. The best test drive I have ever taken. Both Josh and Lorenzo showed me the care I needed to go through this purchase. If you are looking for a car, I would recommend speaking to this dealership. The whole staff was nice. Thank you Josh and Lorenzo for all your help and support. :) More

The experience lived up to the horror stories of "why people hate buying cars." I contacted the dealership, explained to them what I was interested in, what I'd be trading in, and my constraints. "why people hate buying cars." I contacted the dealership, explained to them what I was interested in, what I'd be trading in, and my constraints. I asked whether they were willing to work with me and were serious about making a deal. A.J. answered my queries in the affirmative. The experience at the dealership was awful. A.J. displayed little regard for my time by low balling me on my trade-in, only to "talk it over with his manager." The manager stated that they had indeed underestimated the value of my trade-in. The also dramatically overestimated the value of the car that interested me- the door jambs were dirty and scratched, the side of the car had a scratch, the entire car needed to be buffed, etc. Essentially, A.J. tried to portray a used car in good condition as immaculate. It appears Koons will try to shortchange you on your trade-in while refusing to budge on price, even when presented with clear evidence. I made it clear to A.J. that I would not be buying the vehicle in question, nor would I be doing business with Koons. I'm not sure how this translates to "please have the dealership contact me repeatedly over the next three days." More

Would you recommend this dealership: WISH THERE WAS AN Would you recommend this dealership: WISH THERE WAS AN OPTION FOR DEAR GOD NO! Bought a used Land Rover LR2 15 days ago. It has left me stranded tw Would you recommend this dealership: WISH THERE WAS AN OPTION FOR DEAR GOD NO! Bought a used Land Rover LR2 15 days ago. It has left me stranded twice. they tried to tell me it just needed a new battery on day 6. Charged me over $200 to replace the battery (on a car I'd had less than a week). Here we are day 15 and it won't start. They are just shrugging their shoulders at me. More

In addition to performing a service that i did not ask for making me pay twice as much as i planned for, the mechanics stole a very valuable item from my glove compartment. I called 911 and reported the i for making me pay twice as much as i planned for, the mechanics stole a very valuable item from my glove compartment. I called 911 and reported the issue on the spot. These dealership isthe center for disappointment. I wouldn't recommend this place to anyone. More

This dealership had everything that makes buying a used a painfull experience: louzy used sales car tactics, arrogance of the management ("there are very few rav4 with 3rd row seats, and we buy all of them. painfull experience: louzy used sales car tactics, arrogance of the management ("there are very few rav4 with 3rd row seats, and we buy all of them. Not that it influences our prices...", then pulling incomplete data to make me think they give the best deal in town after I told them I had found 2 equivalent cars at $1,500 less - that's basically telling your potential customer he is a liar and they know better). This was such a big waste of time at every stage, especially since they take pleasure to make you wait forever every step of the way. By the way, on one the 2 cars I tried there the exhaust felt off the car after a few hundred feet, I thought I was sudenly driving an airplane, and they were still trying to push that car to me!. Immediate result: by the time I left for the 2nd time I promised myself I wouldn't buy there even if it meant not buying a car for a while. End result: a few days later I bought a car better than what they offered for about 12% less. As one of their managers said: "if you can get such a great deal, we don't deserve your business". At least I agree with them on one thing! More

My car had broken down and would cost too much to fix. I was in a very difficult situation because my credit has been ruined due to a situation with my ex-husband. Toney and Suheil were both very compassio was in a very difficult situation because my credit has been ruined due to a situation with my ex-husband. Toney and Suheil were both very compassionate and never made me feel bad due to my credit situation. I explained everything to Toney up front, and he found something I could afford that would give me reliable transportation for work. He brought my application to Suheil who was able to finally get something approved. They made me feel that I was as important as someone who was spending three times as much, and they never made me feel bad about my situation. I will always be very grateful to both of them, but especially to Toney for his compassion and understanding. Joe in the service department was also very helpful and understanding, but I don't have his last name. More

Kader was very nice and accomodating. He assisted me till my purchase was closed. He stills answers my questions whenever I inquire something about my car. my purchase was closed. He stills answers my questions whenever I inquire something about my car. More