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Koons Tysons Toyota

Vienna, VA

4.7
1,614 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,614 reviews

October 13, 2013

George provided excellent Customer Service. His polite and professional demeanor made me feel comfortable dealing with Tyson's Toyota. He answered all my questions to the best of his ability. Thanks More

by GNT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Davaa
October 12, 2013

Mr. Jeter is the best salesman I've dealt with. He took care of us from the time we called about the car we saw online. We had to bring the car back for some service issues and he helped with that too More

by ginamcintire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toney Jeter
October 12, 2013

Davaa George Enkhtur was very knowledgable about Tundra. His description of Crewmax's basic feature convinced me to choose it over other options. Thanks George More

by lhagva2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davaa George Enkhtur, George Davaa
October 11, 2013

Great experience here, from the start to the finish. I would definitely recommend this dealership to my friends and family members. Friendly salespeople and staff. More

by Carie205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debra Latiolais
October 11, 2013

Every time I need service, it is such a joy to be treated with respect. They really listen to what I am asking and answer all of my questions, which at my last dealership wasn't the case. Service here is al More

by SkyeSterling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Onderchain, David Vanbuskirk
October 10, 2013

Three friends had purchased Toyota's from Koons through Mr. Perry. They recommended him to me since I was looking for a new Sienna. I called Koons and was told that Mr. Perry was in a meeting and More

by EdHass
Customer Service
Friendliness
Recommend Dealer
No
October 08, 2013

I recently bought a '14 Corolla from Koons Tysons Toyota and Toney Jeter helped me with the process from A to Z. I was referred to my by Joe Gonzales from the Service Department because I decided to More

by lsuvas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toney Jeter
October 06, 2013

Buying a car is always a stressful experience. However, with the care and support Josh and Lorenzo showed me, I got through it and I am happier than ever. I was never pressured into buying a car, which is More

by tntuggle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Lundy and Lorenzo, Josh Lundy
September 26, 2013

I went 5 times within three weeks to get AC fixed for 06 Avalon. Condenser was replaced, then compressor was replaced, then avaporator was replaced. Even all replacements didn't work and finally mechanic d More

by HadiAvalon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Oct 14, 2013 -

Koons Tysons Toyota responded

Mr. Hadi, I sincerely apologize if you have not received the messages we (your service advisor and I) left on your voicemail. I tried to contact you once again at the phone number we have on file. Perhaps the information we have on file is incorrect. Please feel free to contact me directly at 703-790-5920 ext 19486. You are certainly a valued customer to our dealership and I would be happy to assist with your concern. Sincerely, Debra

September 26, 2013

The experience lived up to the horror stories of "why people hate buying cars." I contacted the dealership, explained to them what I was interested in, what I'd be trading in, and my constraints. More

by AndyMcKinley
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AJ Dembele
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