Koons Tysons Toyota

Nadeem is a wonderful sales person. He has a good feel for customers and their needs. He also has a lot of patience needed for this kind of work and is truly professional. I sincerely recommend him to for customers and their needs. He also has a lot of patience needed for this kind of work and is truly professional. I sincerely recommend him to work with. Valued Customer. More

Went to purchase a 2005 Mazda RX8, the car looked immaculate in pictures and i was told the car was perfect driving too. I am located in NY and drove 7 hours to virgina to purchase this car. Got the immaculate in pictures and i was told the car was perfect driving too. I am located in NY and drove 7 hours to virgina to purchase this car. Got the keys in my hand and went outside to start it up and look it over. Car was beautiful inside and out...until i went to start it. The car had to crank 8 or 9 times just to start. finally after it started we went for a drive. First anf second gear did not pull like they should the car was only getting half the power it should and all AJ kept saying was its fine its fine its fine. WELL THEY LIE!!! We already own a mazda rx8 in the family so we know EXACTLY how they drive. This one was NOT right. And all this dealer tried to do is hide the problems the car had. After a waste of 14 hours of driving i still do not own a mazda rx8 due to this pure xxxx dealer. DO NOT PURCHASE A VEHICLE FROM THIS DEALER THEY ARE 2 FACED LIERS!!!!! More

I purchased a used Highlander last week. The cars were very clean inside, a detail that many dealers miss for some reason. Shahzad “Sam” Jawaid was extremely knowledgeable about the vehicle and each step very clean inside, a detail that many dealers miss for some reason. Shahzad “Sam” Jawaid was extremely knowledgeable about the vehicle and each step in the purchasing process, answering all of my questions. All of the people I interacted with at the dealership were friendly and at no time did I feel pressured by anyone to make a decision. The price was no-haggle (it was an internet price), which takes off even more pressure. I financed the purchase with Toyota Financial Services so business manager Sam Robles walked me through the paperwork and had me on the road quickly. For me, this was a great car buying experience and I would feel comfortable recommending Sam and Koons Tyson’s Toyota to my friends or anyone looking to buy. More

Dear Sir, I would like to express my gratitude towards Dear Sir, I would like to express my gratitude towards the services that I received today on Toyota Koons, while dealing with Mr. Alaaaldin Salem an Dear Sir, I would like to express my gratitude towards the services that I received today on Toyota Koons, while dealing with Mr. Alaaaldin Salem and Mr. Alex (Financial Manager), and I do appreciate the friendly and respectable attitude that they reflect through dealing with customers trying to satisfy them and they really did indeed. As a Toytoa customer, I do recommend Mr. Alaadin and Mr. ALex as superb Toyota staff, Thanks, Sanarya Rasheed sanarya_rasheed@yahoo.com More

Aiman was very helpful in my purchase last month. I found him very patient and on customer's side. After working with Aiman, my perception about car dealers has started to change. found him very patient and on customer's side. After working with Aiman, my perception about car dealers has started to change. More

Koons Tysons Toyota made up for my losses. They took the truck back after this review to fix it up the way it was supposed to be done the first time around. Special thanks to Debra Latiolais for taking t truck back after this review to fix it up the way it was supposed to be done the first time around. Special thanks to Debra Latiolais for taking the time to make sure that the truck was fixed in a timely manner. She was the one who daily updated me about the steps Koons took to make the truck ready for my yesterday's pick up. Now I can say that I experienced a truly professional and friendly customer service. More

The customer service from Bill was fine. I just felt like the wait between Sunday and Monday was way too long of a wait. We had a minor problem with the finance advisor. I just felt like the wait time should the wait between Sunday and Monday was way too long of a wait. We had a minor problem with the finance advisor. I just felt like the wait time should have been 1/2 of what we had to wait for service. More

I’m an optimistic kind of person about life in general, but I get tired of hearing the horror stories about buying a car. If you want someone how will provide the knowledge and comfort that you need to pur but I get tired of hearing the horror stories about buying a car. If you want someone how will provide the knowledge and comfort that you need to purchase a vehicle, Curtis is the representative for you! I will always appreciate his assistance with my car buying experience. I recommend Curtis as your sales professional. Whether you have a question, doing research, or ready to buy a vehicle, stop by and visit Curtis. His positive attitude and professionalism will make your car buying visit unforgettable! More

First let me say that I hate buying cars, that is, I hate making decisions in the dark involving large sums of money for something that may or may not give me years of good use or headache. I also dislike m making decisions in the dark involving large sums of money for something that may or may not give me years of good use or headache. I also dislike most sales people, and car salesmen rank right up there with Nordstrom sales clerks on my irritation scale. Heck, I dislike most people; though to my credit, I think, I love my wife and my dog. Get the picture? Ok, let's continue. I just bought a 2011 Toyota 4Runner Trail model from Leo Bouchard at Koons for roughly $45,000, a sum almost as great as the cost of my first house in the late '70's. And I enjoyed it!! Indeed, I am still surprised at how well I felt the process went. So how did this happen, you ask? For that I owe thanks to Leo and his deft perception of my needs (I needed a good backroads hunting vehicle) and my concerns. Of course it helped that Leo is an avid hunter and fisherman too. It also helped that Leo clearly knows his business inside and out and transparently enjoys selling. Enthusiasm and knowledge make a powerful combination and go a long way to affording a customer like me a sense of confidence. I also enjoy watching someone enjoy his craft. I don't know whether I got a "good" deal a "great" deal or a "bad" deal on the car itself. If, for example, the delayed 2012s have some great new technology of look, I will be very disappointed that I wasn't informed. At the same time, I think there are always lingering doubts like this in a car purchase. This is one of the aspects of car purchasing that is a real problem--the fact of not having full information and no way to get it. What I do know is that I thoroughly enjoyed buying the car from Leo at Koons, and I would recommend them to anyone with confidence. More

My husband and I bought a new 2011 Highlander from Koons Tyson Toyota this summer. Our sales representative was Philip Clayman - he is an exceptional sales person, and very efficient, and was extremely pati Tyson Toyota this summer. Our sales representative was Philip Clayman - he is an exceptional sales person, and very efficient, and was extremely patient with us. We initially thought we wanted a 'previously owed' Highlander, but after speaking with Phil Clayman on numerous visits, we learned we wanted a new 2011 Highlander instead. Mr. Clayman was patient with us as we test-drove the different Highlander vehicles, both used & new models. He explained the differences with all of the difference models; he is very knowledgeable and answered all our questions. Mr. Clayman told us about possible ways to help bring the cost down, since that was a concern for us. We decided to do a trade-in on our own car, and were given a fair value for it. The financing department at Tyson Toyota was also very friendly & efficient. The finance representative explained the different choices in payment plans, and was also patient with our questions. We have been customers of Koons Tyson Toyota for over 20 years, and have have used the service dept. all these years, too. We had a great experience buying our new Highlander, and enjoyed the whole process! Phil Clayman even volunteered to connect my cell phone to the automatic calling system in our new Highlander (not sure what that system is called)! We had a great overall experience, and appreciate all the time & attention that Phil Clayman gave us, and all the other people at Toyota, as well! More