
Koons Tysons Toyota
Vienna, VA
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Great buyer experience. Don Evans sold me an excellent car that met my needs without any pressure to "buy up". I highly recommend working with Don because he knows his Toyota products well and wants to ma car that met my needs without any pressure to "buy up". I highly recommend working with Don because he knows his Toyota products well and wants to make sure his customers get the best deals. He responded quickly to my internet query and went out of his way to make the appraisal of my car and the sale of the new car as efficient as possible. More
My car experienced a significant engine problem, and I had a weekend to buy a new car. I sent e-mails to 12 Toyota dealers, and I didn’t know what to expect. It had been 9 years since I purchased a new had a weekend to buy a new car. I sent e-mails to 12 Toyota dealers, and I didn’t know what to expect. It had been 9 years since I purchased a new car, and I remembered rude salesman and false promises. Most dealers responded to my e-mails, some were friendly and helpful, but Don really stood out. Don was extremely helpful, knowledgeable, responsive, up-front, honest, and professional – a real pleasure to work with. He even came in on his day off to meet me. When I was ready to buy, there was another dealer close to the same price. For me, the decision was easy. Don made the buying experience quick, very easy, and hassle free. I strongly recommend contacting Don. More
I was very pleased with Don Evans! He is extremely patient and by no means pushy. Everyone has anxiety about going to a car dealership and getting "swindled" or pushed into purchasing something that y patient and by no means pushy. Everyone has anxiety about going to a car dealership and getting "swindled" or pushed into purchasing something that you later regret. Don put me at ease as soon as I met him. He even took me on a test drive with four cars that I was interested in and never once seemed annoyed, and I really appreciated that. I would recommend Don Evans to ANYONE I know that is in the market for a new or used car!! More
Don was outstanding to deal with. I didn't want any hassles and I wanted to be in and out in less than an hour. Don made that happen at a great price! hassles and I wanted to be in and out in less than an hour. Don made that happen at a great price! More
This was my best auto-purchase experience ever. I got the car i was looking for. Sam Shahzad was very highly conscientious about the quality of work. He showed promise in his sales and he was ready to meet w car i was looking for. Sam Shahzad was very highly conscientious about the quality of work. He showed promise in his sales and he was ready to meet with me and show me different option for me to choose from. Withing the same day i went home driving my camry. Thank you koons tysons, and Sam Shahzad, junaid More
Went to buy new car for my sister who recently graduated, luckily ran into Manuel who was very helpful in choosing the car and ensuring we got what we wanted in terms of the price and the car. He has been g luckily ran into Manuel who was very helpful in choosing the car and ensuring we got what we wanted in terms of the price and the car. He has been great, called few times to check on how the new car is and if anything else that is needed from him. Overall great service by Manuel would recommend him as your salesman for any new or old cars that you are planning in the future. More
First impressions were of a large and complex operation where the customer could get lost or forgotten. This impression was quickly replaced with impression of many people working together with a common g where the customer could get lost or forgotten. This impression was quickly replaced with impression of many people working together with a common goal. We went to this dealer without any prior knowledge of their culture. Our experience with Koons Toyota- Tysons ended up being the best car buying experience we have ever had. We met Seneca Harris (sales) and immediately became comfortable with him due to shared interests and background. We told him we what we wanted- a Sienna with all of the comfort features except the entertainment system. We no longer have kids plying the "what's going on there" reaches of the van. Instead we carry dogs in kennels, and they don't watch many DVDs or play video games. Seneca gave us the full brochure so we could compare features model by model. We quickly settled on an XLE. Over the next several days we selected, rejected and were offered several choices because they didn't have exactly what we wanted on the lot. By Saturday they had found the color and model we wanted at another dealer's in Virginia, but it had an entertainment system already installed! The finance manager (sorry, I don't have his name) discussed all of the money issues with us in a professional and conversational manner. In the end we got what we wanted on the trade-ins (2), got a better deal on the financing from Toyota than the credit union offered, and found the price was reasonable, but not low. Partly because we had two trade-ins, the paperwork was complex and voluminous. All paperwork options were explained clearly and professionally by Alex Eslamipour and approved by the finance manager and Joshua Jones, Manager. If the follow-up on the paperwork, service, and warranties are handled as well as the sale, I will be very pleased with this dealer. -TATE, Washington, DC. More
I had planned on buying a used car not new to replace my accident loss but figured I check into to new vehicle just for comparison. Don Evans contacted me promptly after a web inquiry on a new Tacoma and accident loss but figured I check into to new vehicle just for comparison. Don Evans contacted me promptly after a web inquiry on a new Tacoma and had really done his homework and had all the info I needed quickly (I was driving a rental car on my dime). Figured I'd at least take a test drive and sit down to discuss price, options and positives of Toyotas. He was up front and honest about final price and no pressure about buying new vs. used. I decided on a new truck which was at their other dealership in Easton, MD so he got the ball rolling, delivered it on-time and the final purchase visit was quick easy and I got on my way with the new truck a few days later. Best eperience I've ever had buying a new vehicle and I've bought several the past few years. I'd recommend others to see Koons before the others around town which were much less forth coming with info unless I came in person first. More
As a recent college graduate, I was very excited to purchase my own car for the first time. Going into the process, I was nervous because I was unexperienced with the process. Luckily, the combination purchase my own car for the first time. Going into the process, I was nervous because I was unexperienced with the process. Luckily, the combination of my parents' assistance and the wonderful staff at Koon's made the process positive and pleasant. Manuel was very informative when showing me the car and its features, however at no point did I feel like he was pressuring me or try to force me into a premature decision or deal. Manuel and Josh worked with me to get the best deal possible, far surpassing anything other dealerships could offer. The paperwork and purchasing process were well explained and I was able to complete them easily. Since my purchase, Manuel has followed up with me multiple times to make sure everything with the car is functioning smoothly and that I was pleased with my purchase. As my sales consultant, he was very thorough and engaged throughout the process, from demonstrating how the emergency trunk release works to give me a tour of the Car Care Center. I love my new Corolla and would definitely suggest Koon's Tysons to anyone! More