
Koons Tysons Toyota
Vienna, VA
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We got friendly and highly knowledgeable service from the beginnning. Also the business manager worked with us and gave us the best arrangement to make the full payment the day we picked up the car. Sales p beginnning. Also the business manager worked with us and gave us the best arrangement to make the full payment the day we picked up the car. Sales person, Phillip, was intimately familiar with the prius and its new features and appeared to be genuinely interested in us and the fact that we have been long-term Prius and Matrix owners with Koons. He had a calm, professional manner, not pushy or controlling. We got the feeling that the Koons sales center was hiring a cadre of professionals and training them well. More
I recent bought my third car from Don Evans at Koons. Don's been consistently a great guy to work with, who talks to you about what you need in a car and will take the time to lay out the options for you Don's been consistently a great guy to work with, who talks to you about what you need in a car and will take the time to lay out the options for you. I've never felt pressured working with him and he's been extremely tolerant of working with a family that showed up with all of the kids in tow. If you're going to Koons to look for a car, call ahead and make sure you get to see Don. More
Friendly persons (one fellow in sales, a second fellow in financial-loan office), no wasting of time (efficient, on-schedule, on-time), no concession on cost (initial offered cost of vehicle was reasonably a financial-loan office), no wasting of time (efficient, on-schedule, on-time), no concession on cost (initial offered cost of vehicle was reasonably attractive but there was no lowering to a more attractive cost) More
We inquired to purchase a 2011 Used Sienna (rental) from Koons. Before we could get there, the car sold. However, Barrod Jones (our salesman) worked very hard to get us what we wanted at the purchase price Koons. Before we could get there, the car sold. However, Barrod Jones (our salesman) worked very hard to get us what we wanted at the purchase price for the used car. The negotiation was straight forward and honest, salesman were quite friendly (we had a toddler and they bent over backwards to make him happy), and did everything possible to make the experience easy. I would highly recommend this dealer and the salesman. More
Because Don Evans respected me as a customer instead of a person with just money. Don spent many hours working with me making me feel at ease with the dreaded thought of having to go through a normally unpl person with just money. Don spent many hours working with me making me feel at ease with the dreaded thought of having to go through a normally unpleasant experience. Thanks to Don for his friendly personality, knowledge and suggestions. I've never had to deal with this dealership before but so far I will be happy to suggest Koons and Don Evans to anyone with intentions of buying a Toyota. More
Amen and Alejandro were professional and knowledgeable and gave me a reasonable price on my new Rav4. I abhor purchasing cars and dealing with dealerships, but they made the process pretty painless. and gave me a reasonable price on my new Rav4. I abhor purchasing cars and dealing with dealerships, but they made the process pretty painless. More
Extremely knowledgeable, friendly, and helpful personnel; no sales pressure; responded promptly to all our requests and kept us fully informed of the status of our new car's delivery date. We changed the ter no sales pressure; responded promptly to all our requests and kept us fully informed of the status of our new car's delivery date. We changed the terms of our purchase contract after initially signing it and the sales manager processed the changes in conformity with his verbal commitments ahead of time. We were also impressed with the cleanliness and orderliness of and coordination within the dealership. This was a very positive experience, and I would recommend this dealership highly. More
Mr.Haile is a very professional car sales man, courteous and honest to me as a customer. He presented what he promised came with great result great results. He guided me through the whole process as far as and honest to me as a customer. He presented what he promised came with great result great results. He guided me through the whole process as far as the demo, warranties, and services with Koons Auto dealership. I thank him for a great assistance. More
Prior to making my purchase, I researched the vehicle I wanted and looked at several different Toyota dealerships in the area for that vehicle. Based on their internet prices, Koons was very competitive i wanted and looked at several different Toyota dealerships in the area for that vehicle. Based on their internet prices, Koons was very competitive in their pricing for the specific vehicle I was looking for. Upon my arrival at Koons Tysons, I was met by salesman Don Evans, who first took the time to sit down with me and listen to what type of vehicle I was looking for and what features on that vehicle were important to me. Mr. Evans asked me a few questions regarding my primary usage of the vehicle. After Mr. Evans had a good understanding of what I was looking for, he then showed me several models of the vehicle I was looking for. We drove the several different models, and through each test drive, Mr. Evans explained each and every feature the vehicle had to offer. Although the whole process took several hours, Mr. Evans was very patient and pleasant to deal with as he had an answer for all my questions. When I finally decided on which of the models I wanted and the actual negotiations began, Mr. Evans manage to turn the situation into what is usually an unpleasant experience, to the most pleasant car buying experience I have been through. Mr. Evan was never pushy or bothered by counter-offers......the usual car buying banter was never an issue, on the contrary it was calm, civil, professional and in the end, quite rewarding, as I was able to purchase the vehicle I wanted for the price I was looking for. All in all, I believe that Mr. Evans treated me with respect, professionalism and patience. I would and will recommend Mr. Evans at Koons Tyson Toyota to any of my close friends, as I believe they will not be disappointed. More