Koons Tysons Toyota

This was the fourth dealership we had visited to replace my still-functional but aging 1997 Subaru Outback AWD wagon. I needed AWD to get up our hill in winter. I had actually come down to a Honda CR-V o my still-functional but aging 1997 Subaru Outback AWD wagon. I needed AWD to get up our hill in winter. I had actually come down to a Honda CR-V or a Toyota RAV4 during a visit to CarMax (Dulles). Had I taken better notes, I could have made up my mind then. While the saleman spent about 3 hours with us, it was mostly outside. Inside the showroom, we sat in about 3 different cubicles talking about vehicles and finance. CarMax seemed hectic and my wife and I do not like to settle deals in a hectic atmosphere. We went to Koons Tysons Toyota partly because my wife bought and maintains her Highlander there. Koons won our business because they READ our email carefully as to what we were looking for (used AWD <30K mi <$20K, white or light color) and had suitable cars ready to show us. They also mirrored back what they understood during our discussions to confirm we stayed on the same page. Communication was excellent, *****. I picked the Honda because of driving feel. I've been happy as I learn more from the manual. More

I just purchased two vehicles from Koons and am very happy with the sales experience. My salesman, Clyde, is a long time employee of this dealership and was no pressure the whole way. I actually had a happy with the sales experience. My salesman, Clyde, is a long time employee of this dealership and was no pressure the whole way. I actually had a deal lined up on a Sunday with Springfield Toyota and because I was unwilling to miss my daughters soccer game and wait for their processing person I got attitude from the sales manager. I had called Koons randomly the day before to ask about the pricing premium on the Prius and Clyde was a great help. So when Springfield let me down I called and he lined everything up over the phone. It was 2:30PM on a Sunday and I signed for the car around 6:00PM, after the game! The whole deal took about thirty minutes which was perfect. Just bought another vehicle which he delivered to my office this morning and had another great experience. Definitely ask for Clyde! More

Was a great experience and I'd definitely buy from them again. Saved over a thousand dollars from what my Highlander would have cost from a local dealer (and I bought three previous cars from my local dea again. Saved over a thousand dollars from what my Highlander would have cost from a local dealer (and I bought three previous cars from my local dealer; go figure). Seneca worked with me, was patient and helpful, and made it a pleasure doing business. He also volunteered to drive my car over 90 miles to drop it off to me if the car wasn't received by the date promised (I got it as promised). Just a great experience and I've been buying new cars for about 20 years. By the way, the Highlander is beautiful and the wife loves it. I couldn't be happier thus far. More

Purchased first car for daughter; we shopped 5 Toyota dealerships and hands down Koon's won - outstanding service by the sales and finance team. They truly earned the business - and our repeat business n dealerships and hands down Koon's won - outstanding service by the sales and finance team. They truly earned the business - and our repeat business no questions asked. Sales team discussed the car and options in a professional manner - none of the usual sales push. They encouraged us to shop the deal, which we did, and they clearly had the best offer. Sales manager worked with us for the best deal for our daughter, not a push for the best deal for the dealership. Finance manager was outstanding as well, the paperwork process was a breeze. The entire sales process was completed timely, professionally, and in a courteous manner far above any other dealerships we visited. Shop your deal and Koon's will win your business! More

This was by far the most pleasant experience I've ever had with a new car/truck purchase. Don Evans was friendly, no pressure and possessed an excellent understanding of the product. Other dealers that I had with a new car/truck purchase. Don Evans was friendly, no pressure and possessed an excellent understanding of the product. Other dealers that I had contact with would not come near the price I received in working with Don and the folks at Koon Tyson Toyota. I highly recommend Don if anyone is interested in a new or used car/truck purchase. More

Overall Experience was great and satisfied.It took whole day from my side to decide which car to buy.But at the end of the day I think I got the greatest deal and very kind help from Alex H ( Finance Manage day from my side to decide which car to buy.But at the end of the day I think I got the greatest deal and very kind help from Alex H ( Finance Manager ) and Sam Shahzad Jawaid (Sales ).I was not firm on making decision but the team helped me to get along. The best thing i like is my wife was driving back from work to dealership and she was pregnant needs a ride to dealership.Sam arranged a shuttle to pick up ,(just for single person) from the location of work to the dealer. More

Out of 5 dealerships that we originally contacted, Don Evans was the most honest, direct, no hassle, timely communicator & friendliest salesman by far! We'd highly recommend him & his dealership! All as Evans was the most honest, direct, no hassle, timely communicator & friendliest salesman by far! We'd highly recommend him & his dealership! All aspects of the purchase were easy & straight forward. More

After searching the internet for a 2011 Toyota Tacoma, I found a vehicle that met my needs at Koons Tysons Toyota in Vienna, VA. I emailed Koons for an ePrice and quickly received a very competitive price found a vehicle that met my needs at Koons Tysons Toyota in Vienna, VA. I emailed Koons for an ePrice and quickly received a very competitive price from Pushkar Bhasin (Internet Sales). He said I would be contacted by Don Evans (Sales). Don also contacted me quickly, and invited me to come down from Pennsylvania to see the vehicle, and get my 2006 Tacoma appraised. Upon arriving, I was quickly introduced to Don Evans, who had the vehicle that I was interested in ready for inspection. Don answered all questions in a friendly, knowledgeable, and professional manner. After a short negotiation session, I was able to get a price that I was happy with. Don Evans and Pushkar Bhasin even worked up a better price on the 2011 Tacoma than was originally quoted, and gave me an acceptable offer for my 2006 Tacoma. Business Manager Suhail Katan processed all the paperwork, and explained all the registration & title details ... also in a friendly and knowledgeable manner. I was then out-the-door in my new 2011 Tacoma. Thanks goes to Don, Pushkar, and Suhail for your interest in making my purchase at Koons Toyota a pleasurable experience, and for demonstrating courteous and professional service that is so often lacking at other dealerships. Give Koons a try, you won't be disappointed ! More

This dealership is not as bad as some others. The prices are fine, the salesmen are eager to get you into a car, much like anywhere else. are fine, the salesmen are eager to get you into a car, much like anywhere else. More

My wife and I were shopping for a minivan and had decided on either a Toyota Sienna or a Honda Odyssey. Since we keep cars forever (13 and 10 years currently), we are very particular about what we want. Sa on either a Toyota Sienna or a Honda Odyssey. Since we keep cars forever (13 and 10 years currently), we are very particular about what we want. Sam and Phil helped us with the Sienna, including allowing us to take one home overnight for evaluation. Both of them are extremely knowledgeable about their product and the competition, able to point out specific differences and answer all my questions (and those they didn't know, found out the answer). In the end, we were more comfortable with the Honda and it better fit our needs, but I would not hesitate to recommend Sam and Phil if you are shopping a Toyota. More