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Koons Tysons Toyota

Vienna, VA

4.7
1,622 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,622 reviews

May 27, 2024

Thank you so much Ian saeed khan for setting up the technology and assisting. Thank you Muhammad for making a deal for rav4 hybrid limited. More

by honglongxuyen49
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
May 28, 2024 -

Koons Tysons Toyota responded

We're glad to hear that Ian and Muhammad provided excellent service at Koons Tysons Toyota. Enjoy your new Toyota RAV4 Hybrid Limited!

May 26, 2024

We usually don’t take out time to write reviews, but we just purchased a vehicle from sales people Mo and Jasmin and manager Regina! Toyota in Vienna and I wanted to take a few minutes to share our experie More

by sushilsodari123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mo hashem and Jasmin Alizadeh and Regina jumper man
May 28, 2024 -

Koons Tysons Toyota responded

Thank you for sharing your fantastic experience with Mo, Jasmin, and Regina at Koons Tysons Toyota! We're delighted to hear that their customer service exceeded your expectations. Enjoy the new vehicle!

May 25, 2024

The service team, especially Devin, were great. Very thoughtful and informative. Service and recall done quickly, in time quoted. Very friendly. More

by kigreene
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
May 27, 2024 -

Koons Tysons Toyota responded

We're delighted to hear that Devin and the service team at Koons Tysons Toyota provided you with a thoughtful and efficient experience. Thanks for sharing your positive feedback!

May 25, 2024

Thank you so much Ian Saeed Khan🔥🔥🔥 For being the best and giving us a fidget spinner present. Thank you Muhammad for making deal for RAV4 Hybrid and Azmi finance for bringing us soda. More

by dishantpatel2300
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
May 28, 2024 -

Koons Tysons Toyota responded

We're delighted to hear that Ian, Muhammad, and Azmi made your experience at Koons Tysons Toyota enjoyable! Thanks for sharing your positive feedback, and enjoy the RAV4 Hybrid!

May 25, 2024

Thank you so much Ian Saeed Khan for helping us take the car home. thank you also muhammad and azmi finance More

by rahulchopra0016
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
May 28, 2024 -

Koons Tysons Toyota responded

Rahul, we're delighted to hear that Ian, Muhammad, and Azmi provided such great assistance at Koons Tysons Toyota. Enjoy your new car!

May 25, 2024

Thank you so much Ian Saeed Khan for assisting and helping set up technology. Thank you also Muhammad Khan for making a deal with Rav4 Hybrid 2024🎉 More

by amrinder2574
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
May 28, 2024 -

Koons Tysons Toyota responded

We're delighted to hear that Ian and Muhammad provided excellent assistance with your new Rav4 Hybrid 2024 at Koons Tysons Toyota. Enjoy the ride, and thanks for sharing!

May 23, 2024

Advisor was rude and mean. He didn’t even apologize when I brought up his attention. He treats customers like a xxxx. More

by kukbure5
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Ramazon
May 24, 2024 -

Koons Tysons Toyota responded

This is concerning to hear, and we sincerely apologize for any rudeness you experienced. We strive to treat all our customers with respect and professionalism, so this feedback is taken seriously. Please reach out directly so we can address your concerns further. Thank you, Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191

May 23, 2024

Too bad to see how service is going worse day after day. After 16 years ,I have to stop dealing with Koons. Luckily for me there is a Toyota dealer almost every where. More

by Alawihellothere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember his name.
May 23, 2024 -

Koons Tysons Toyota responded

I'm sorry to hear about your recent experience. We value long-term customers like you and it's disappointing that we've let you down after so many years. If you're open to discussing this further, please reach out at your convenience. We'd love to earn your trust back. Thank you, Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191.

May 23, 2024

I bought a corolla for my niece and i am very happy with Salem he made it fun and thank you Jeffrey for showing me my car the setting it up More

by pablo
Recommend Dealer
Yes
Employees Worked With
Jeffrey turcios, Alaaeldin Salem
May 24, 2024 -

Koons Tysons Toyota responded

We're delighted to hear that Salem and Jeffrey made your car-buying experience enjoyable at Koons Tysons Toyota, Pablo. Thanks for choosing us, and we hope your niece loves her new Toyota Corolla!

May 22, 2024

I've just purchased my third vehicle from Koon's Tysons Toyota over approximately the past 10 years. I've been very pleased with their Sales Staff who are friendly, knowledgeable, fair and competent. The C More

by Becky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Diffee, Ali-Akbar Beyat, Devin Ramazon, , James Kim
May 23, 2024 -

Koons Tysons Toyota responded

Becky, we're so glad to have you as a loyal customer at Koons Tysons Toyota! It's great to know that our sales staff and service department continue to meet your expectations. We appreciate the support over the years and look forward to serving you in the future.

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