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Koons Tysons Toyota

Vienna, VA

4.7
1,614 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,614 reviews

December 18, 2023

Buying a car has a lot of hassles but Ian made it easy and happy. Thank you so much for taking care of me. Thank you also Muhammad for making deal for Corolla lease buy out. More

by yanchichen800906
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Dec 19, 2023 -

Koons Tysons Toyota responded

We're glad to know that Ian and Muhammad made your car-buying experience easy and enjoyable at Koons Tysons Toyota. Thanks for choosing us. We appreciate the feedback!

December 16, 2023

Thank you so much Ian for helping set everything up and connecting technology and being happy and showing all the cars. Good customer care with passion everything! Thanks also Muhammad for making a deal th More

by abby2tesfaye
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Dec 18, 2023 -

Koons Tysons Toyota responded

We're so glad to know that our team at Koons Tysons Toyota was able to provide you with a great experience! It's wonderful hearing how Ian, Muhammad and Bajram all contributed positively. Thanks for your review!

December 14, 2023

I sold my car to Koons because of my wonderful son: Ian Saeed Khan. Nico Jr was great through the whole process. Super transparent. Mo Hashem kept me entertained and we had a great conversation. Also it wa More

by Stephaniekjhan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khan, Ian
Dec 14, 2023 -

Koons Tysons Toyota responded

Stephanie, it's great to know that you had a positive experience with Nico Jr., Mo Hashem and Jasmine at Koons Tysons Toyota. We appreciate your feedback and we're here if you need anything else in the future!

December 07, 2023

Good experience and very satisfied about the work the have done to your car itself More

by reymina29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Dec 07, 2023 -

Koons Tysons Toyota responded

Thank you for leaving Koons Tysons Toyota a five-star review! It's great to hear you had a satisfactory experience.

December 05, 2023

Thank you everything the top Ian was so wonderful thank you for fixing the Bluetooth I bought the car here a long time ago More

by aviveros007
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Dec 05, 2023 -

Koons Tysons Toyota responded

We're glad to know that Ian was able to assist you with your Bluetooth issue at Koons Tysons Toyota. Thanks for being a long-time customer and sharing this review!

December 05, 2023

Thank you Zhou for being friendly and explaining all the features on the car and helping translate. Thank you Ian saeed khan for setting up the Bluetooth and Muhammad khan for making a deal!! More

by wenlu1039
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Dec 05, 2023 -

Koons Tysons Toyota responded

We're glad to know that Zhou, Ian, and Muhammad were able to assist you at Koons Tysons Toyota. Thanks for the positive feedback!

December 04, 2023

I am still struggling to understand a few things. First, why it costs so much for spark plugs and second why when I asked to do the things that are absolutely necessary the tire sensor was not fixed More

by whinemenow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not going to write this because it is irrelevant
Dec 05, 2023 -

Koons Tysons Toyota responded

I'm sorry to read about your experience and understand the frustration of having unresolved issues after multiple visits. We strive for transparency in our pricing and service, so it's disappointing to know we've missed the mark here. I'd like to personally assist you with this matter, please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191

December 03, 2023

She has a good customers Service and thank you so much for your service thank you also so much Ian saeed khan for being happy and fixing the technology!! No more headache and happy girls More

by abubake2007
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Dec 04, 2023 -

Koons Tysons Toyota responded

We're so glad to know that our team at Koons Tysons Toyota provided you with excellent customer service! It's great to see that Ian Saeed Khan was able to assist and make your experience a positive one. Thanks for the review—we appreciate it!

December 02, 2023

Thanks, Ian saeed khan for a great test drive and showing all the features and helping with the purchase and helping with insurance and helping with everything very professional and fun to be with thanks Muh More

by tjpate17
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Dec 04, 2023 -

Koons Tysons Toyota responded

We're glad to know that our team at Koons Tysons Toyota, especially Ian, Muhammad, and Brad were able to assist you throughout your purchase process. Enjoy the ride in your new Toyota RAV4 Hybrid!

November 30, 2023

The sales and finance staff were efficient and pleasant to interact with. The only thing lacking was a deep understanding of all the features on the car. My suggestion would be for them to make small vid More

by S Frost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alaaeldin Salem
Dec 01, 2023 -

Koons Tysons Toyota responded

We appreciate your feedback. I’d appreciate the opportunity to help explain any features you still have questions about. Please feel free to reach out at your convenience. - Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191

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