Back

Koons Tysons Toyota

Vienna, VA

4.7
1,614 Reviews

8610 Leesburg Pike

Vienna, VA

22182

Directions

By Type

Showing 1,614 reviews

March 17, 2025

Excellent service and I look forward to returning for my next visit and thank you. More

by R6jacobs@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boehm
Mar 17, 2025 -

Koons Tysons Toyota responded

We love seeing 5-star reviews. Thanks for sharing and choosing Koons Tysons Toyota!

March 17, 2025

Great experience! Staff is wonderful and a pleasure to work with. Very proffesional, knowledgeable and up to the task. With the shear volume of sales handled by this More

by JMH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Lazo
Mar 18, 2025 -

Koons Tysons Toyota responded

Thank you for the glowing review! We're delighted to hear that our team at Koons Tysons Toyota provided a professional and smooth experience. We appreciate your recommendation and look forward to serving you again in the future!

March 16, 2025

As always very profesional and respectful knowledgeable that’s about it sorry that’s it More

by Wsobal
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Mar 17, 2025 -

Koons Tysons Toyota responded

Wsobal - Your feedback is much appreciated! Thank you for supporting Koons Tysons Toyota.

March 06, 2025

James Kim, our service manager is always extremely helpful and professional! He takes care of bus every time we have a service need! More

by jmgahres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kim
Mar 07, 2025 -

Koons Tysons Toyota responded

Thank you for the kind words! We're delighted to hear that James Kim consistently provides helpful and professional service at Koons Tysons Toyota. We appreciate your support!

March 04, 2025

Mr. Cecil was helpful and transparent throughout the entire process. I was very impressed with his excellent customer service. I thank all the employees involved on this matter More

by Mezgebe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cecil
Mar 04, 2025 -

Koons Tysons Toyota responded

We're delighted to hear that Cecil and the team at Koons Tysons Toyota provided you with excellent customer service! Thank you for recognizing their efforts, and we appreciate your kind words.

March 01, 2025

I recently had a fantastic experience with Michael B. at Koons Tysons Toyota. From the moment we walked in, he was welcoming and helpful, answering all of our questions and ensuring fantastic service. Ov More

by Beth S.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Beloff, Amin Darbandi
Mar 03, 2025 -

Koons Tysons Toyota responded

Beth, we're delighted to hear about your fantastic experience with Michael at Koons Tysons Toyota! Thank you for recommending us and sharing your positive feedback. Enjoy the new car!

March 01, 2025

Excellent sales team with service ,very happy with purchase, wish to recommend everyone for satisfaction! More

by Jogan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Ali and Ali-Akbar-Beyat
Mar 03, 2025 -

Koons Tysons Toyota responded

Jogan, we're delighted to hear you're happy with your purchase and had a great experience with our sales team at Koons Tysons Toyota. Thank you for recommending us!

February 23, 2025

The used car staff professional Mr. Ozcan was true to his word and followed up with me via email, text and phone messages regarding my second FOB that was on back order since I purchas More

by Kkaehler05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozcan
Feb 23, 2025 -

Kkaehler05 responded

Feb 23, 2025 Kk05 The used car staff professional Mr. Ozcan was true to his word and followed up with me via email, text and phone messages regarding my second FOB that was on back order since I purchased the 2023 RAV4 in December 2024. I set up a time and picked it up and within 15 minutes I was driving home.

Feb 24, 2025 -

Koons Tysons Toyota responded

We're glad to hear that Mr. Ozcan provided excellent follow-up service for your second FOB at Koons Tysons Toyota! Thanks for sharing your experience with us and enjoy driving your 2023 Toyota RAV4!

February 20, 2025

Thank you Jeffrey for the help again on 3rd Toyota from koons Tyson’s Toyota, very happy with the customer service from Jeffrey and salem More

by Yunikasubandrio
Recommend Dealer
Yes
Employees Worked With
Jeffrey Turcios, Alaaeldin Salem
Feb 21, 2025 -

Koons Tysons Toyota responded

Yunika, thank you for your continued trust in Koons Tysons Toyota! We're delighted to hear that Jeffrey and Salem provided excellent service once again. Enjoy your new Toyota!

February 09, 2025

How can I be responsible for a windshield cracked that has been attempted to be repaired ? When I fell the inspection and went to Safelite to have it repaired, they it has already been repaired so they c More

by Nini
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sam Jawaid
Feb 11, 2025 -

Koons Tysons Toyota responded

Nini, I'm sorry to hear about your experience with the windshield repair and any inconvenience it caused. We strive for transparency in our services, so it's concerning to learn that we may have fallen short here. If you'd like to discuss this further or need assistance, please feel free to reach out directly. Thank you, Krystle Uriona - Customer Relations Manager - krystle.uriona@koons.com