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Koons Tysons Toyota

Vienna, VA

4.7
1,607 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,607 reviews

February 23, 2025

The used car staff professional Mr. Ozcan was true to his word and followed up with me via email, text and phone messages regarding my second FOB that was on back order since I purchas More

by Kkaehler05
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ozcan
Feb 23, 2025 -

Kkaehler05 responded

Feb 23, 2025 Kk05 The used car staff professional Mr. Ozcan was true to his word and followed up with me via email, text and phone messages regarding my second FOB that was on back order since I purchased the 2023 RAV4 in December 2024. I set up a time and picked it up and within 15 minutes I was driving home.

Feb 24, 2025 -

Koons Tysons Toyota responded

We're glad to hear that Mr. Ozcan provided excellent follow-up service for your second FOB at Koons Tysons Toyota! Thanks for sharing your experience with us and enjoy driving your 2023 Toyota RAV4!

February 20, 2025

Thank you Jeffrey for the help again on 3rd Toyota from koons Tyson’s Toyota, very happy with the customer service from Jeffrey and salem More

by Yunikasubandrio
Recommend Dealer
Yes
Employees Worked With
Jeffrey Turcios, Alaaeldin Salem
Feb 21, 2025 -

Koons Tysons Toyota responded

Yunika, thank you for your continued trust in Koons Tysons Toyota! We're delighted to hear that Jeffrey and Salem provided excellent service once again. Enjoy your new Toyota!

February 09, 2025

How can I be responsible for a windshield cracked that has been attempted to be repaired ? When I fell the inspection and went to Safelite to have it repaired, they it has already been repaired so they c More

by Nini
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Sam Jawaid
Feb 11, 2025 -

Koons Tysons Toyota responded

Nini, I'm sorry to hear about your experience with the windshield repair and any inconvenience it caused. We strive for transparency in our services, so it's concerning to learn that we may have fallen short here. If you'd like to discuss this further or need assistance, please feel free to reach out directly. Thank you, Krystle Uriona - Customer Relations Manager - krystle.uriona@koons.com

February 06, 2025

Marlo in sales was wonderful to work with from the test drive through the purchase of my new Toyota. More

by LVEAmazon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marlo Garcia, Yolanda Ruiz
Feb 06, 2025 -

Koons Tysons Toyota responded

Congratulations on your new ride! Marlo and the Koons Tysons Toyota team wish you many happy miles ahead!

February 04, 2025

I just purchased a 2025 Rav 4 at the above dealership. I was extremely pleased with Chance and is it Allay in Finance. I took the car out for 3 test drives. Chance was informative, easy to speak to. When More

by jackie1088.jones
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chance. Usually works in preowned section, Mawutor Adamaley
Feb 05, 2025 -

Koons Tysons Toyota responded

Thank you for sharing your experience with us at Koons Tysons Toyota! We're delighted to hear that Chance and the finance team made your purchase of the 2025 Toyota RAV4 smooth and informative. It's great to know you felt confident driving away, and we're here if any questions arise in the future. Enjoy every mile in your new vehicle!

January 29, 2025

Incredibly responsive. The team at Koons Toyota was able to quickly diagnose the issue and quickly resolve it. More

by Loughlin.edward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Kim
Jan 29, 2025 -

Koons Tysons Toyota responded

Edward, we're elated to hear that our team at Koons Tysons Toyota was able to assist you promptly and efficiently. Thank you for sharing your experience!

January 29, 2025

Excellence place,excellent workers,excellent help, great job great service, excellent management great service excellent More

by usoemaung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Turcios
Jan 29, 2025 -

Koons Tysons Toyota responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Koons Tysons Toyota provided excellent service and made your experience a great one. We appreciate your support!

January 26, 2025

Extraordinary professionalism and product knowledge provided by a friendly and helpful sales and management team. The dealership will be our go-to choice for future car purchases. More

by jdporter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amar Rama, Ashraf Abdulkhalek, Chris Bava, Jen Han
Jan 27, 2025 -

Koons Tysons Toyota responded

We're delighted to hear that our team at Koons Tysons Toyota impressed you with their professionalism and knowledge! Thank you for making us your go-to choice, and we look forward to assisting with future car purchases.

January 24, 2025

Koons maintenance representative, Mr Alex Hernandez, is a top professional, customer oriented and always friendly. More

by Roberto Mosse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Jan 24, 2025 -

Koons Tysons Toyota responded

Roberto, thank you for recognizing Alex's professionalism and customer service at Koons Tysons Toyota! We're delighted to hear about your positive experience.

January 22, 2025

it was excellent job, service staff ( Matthew Ragsdale ) is friendly, All my expectations are completely . I will be back forever ! More

by Thuy Nguyen
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Ragsdale, John Boehm
Jan 22, 2025 -

Koons Tysons Toyota responded

Thuy, we're delighted to hear that Matthew and the Koons Tysons Toyota team exceeded your expectations! We look forward to welcoming you back in the future.