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Koons Tysons Toyota

Vienna, VA

Overview
Employees
Reviews
Vehicles
4.7
1,642 Reviews
Welcome to Koons Tysons Toyota. We understand that buying a new vehicle is a big decision. We look forward to serving you during this exciting time. Our friendly staff and welcoming location are located at 8610 Leesburg Pike in Vienna, Virginia, close to the Wolf Trap. We are slightly more than 15 miles west of Washington, D.C. Alexandria, Virginia, is 21 miles away. Our lot features a variety of Toyota models. Does your workday start with your daily commute? Please stop by and explore our new commuter-friendly models, including the Toyota Corolla. If you're looking for the perfect road trip vehicle before you head out on your next family vacation, we carry a variety of SUVs with several entertainment options included. Is your faithful work truck trying to tell you it's time for an upgrade? Please visit us and inspect our selection of pickups, including the Toyota Tundra. These trucks are ready for anything a job site has in store for you.
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8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,642 reviews

January 23, 2024

I'm giving two stars instead of one because I can't actually prove that it was a bait and switch situation. Maybe all three of a specific car did sell in one night during a minor snow storm and maybe t More

by CarShopper19
Recommend Dealer
No
Employees Worked With
Jonathon
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Jan 23, 2024 -

Koons Tysons Toyota responded

We're sorry to read about your experience and understand how frustrating this must have been. We strive for excellent customer service, so it's disappointing to have left the wrong impression. Please reach out at your earliest convenience so we can discuss further details directly with you - Thank you, Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191

January 23, 2024

Muchas gracias Ian y Jeffrey por explaining all the features of the carro nuevo. Also gracias to Muhammad khan and Kevin finance for helping with insurance. 2024 Tacoma limited! More

by douglass.alvarado1969
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Koons Tysons Toyota responded

Muchas gracias por su comentario! Nos alegra saber que Ian, Jeffrey, Muhammad y Kevin pudieron ayudarlo con todas las características de su nuevo Tacoma 2024 en Koons Tysons Toyota. Disfrute de su nueva adquisición!

January 20, 2024

Excellent service from Win Aung. Listened to what we wanted and delivered! Can’t recommend Koons and Win highly enough More

by SJ
Recommend Dealer
Yes
Employees Worked With
Win Aung
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Jan 22, 2024 -

Koons Tysons Toyota responded

We're so glad to know that Win Aung was able to deliver exactly what you were looking for! Your recommendation means a lot to us here at Koons Tysons Toyota. Thanks for the review and enjoy your new ride!

January 20, 2024

Dealership in DC outskirts is large and has far greater inventory than those near me in the Richmond area. More

by Taco Dad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Massoud Sultani was excellent
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Jan 22, 2024 -

Koons Tysons Toyota responded

We're glad to know our large inventory at Koons Tysons Toyota met your needs! Thanks for taking the time to leave a review. We hope you found exactly what you were looking for!

January 19, 2024

I had a great experience. My service advisor Alex was very helpful and has a great attitude. The routine maintenance and other odd issues were handled efficiently and satisfa More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2024 -

Koons Tysons Toyota responded

We're delighted to know that Alex and our team at Koons Tysons Toyota were able to provide you with a great experience! We appreciate your feedback on the efficient handling of your maintenance needs. Safe travels until we see you next time!

January 19, 2024

Muchas Gracias ian saeed khan por ayuda por carro nuevo 2024 corolla y también Gracias Muhammad khan y tonci More

by ca176591
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Koons Tysons Toyota responded

Muchas gracias por su reseña! Nos alegra saber que Ian, Muhammad y Tonci pudieron ayudarlo con su nuevo 2024 Toyota Corolla en Koons Tysons Toyota. Disfrute de su nuevo carro!

January 18, 2024

Ian was the best he listened to me talk. Thanks for his patience and good test drive. Thanks also Muhammad for making a deal for beautiful brand new venza. More

by copelandsharol
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2024 -

Koons Tysons Toyota responded

We're so glad to know that Ian and Muhammad provided you with a great experience at Koons Tysons Toyota. Enjoy your new Venza! Thanks for sharing your feedback with us.

January 15, 2024

Very bad experience no straight answer nor follow up very bad service I will not do business With them More

by Alexvalleytech
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rogina
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Jan 15, 2024 -

Koons Tysons Toyota responded

I'm sorry to hear about your experience. We aim for clear communication and prompt follow-ups, so it's disappointing that we didn't meet those expectations. If you're willing to give us another chance, I would be more than happy to assist you. Please consider reaching out at your convenience. I am unable to look up your information with the name provided, but look forward to hearing from you to further discuss your concerns. Thank you, Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191

January 13, 2024

Sophie was the best car sales person I have ever felt with. No pressure and her main concern was our satisfaction. She explained everything very well. Negotiations were fair. More

by Jodie69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sophie Admassu
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Jan 15, 2024 -

Koons Tysons Toyota responded

We're delighted to know Sophie provided you with a pressure-free and satisfactory experience at Koons Tysons Toyota. We always aim for fair negotiations and clear explanations. Thanks for your feedback!

January 13, 2024

Ian was extremely helpful. He came to us while we were looking at the Toyota Tundra and offered his service. Ian Explained to us all features to vehicle. More

by hector08.paz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 15, 2024 -

Koons Tysons Toyota responded

We're glad to know that you found Ian's assistance valuable while exploring the Toyota Tundra at Koons Tysons Toyota. We strive to provide detailed information about all features of our vehicles. Thanks for your positive feedback!

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