Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Koons Tysons Toyota

Vienna, VA

Overview
Reviews
Vehicles
4.7
1,607 Reviews
Call Dealership (703) 790-5920
View Awards

8610 Leesburg Pike

Vienna, VA

22182

Directions

By Type

Showing 1,607 reviews

November 21, 2023

Everything went smooth and I really appreciate all the help from the Salems. Great Service More

by JeanO42
Recommend Dealer
Yes
Employees Worked With
Amr Salem, Alaaeldin Salem
Report | Print
Nov 21, 2023 -

Koons Tysons Toyota responded

Hi Jean - Thank you for the five-star review! The Koons Tysons Toyota team is thrilled to know that everything went smoothly. Take care!

November 20, 2023

thank you ian saeed khan for being nice and showing all the features and connecting the bluetooth and muhammad khan for making a deal and ali for black tacoma More

by aruzhanaitkazy
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Nov 21, 2023 -

Koons Tysons Toyota responded

We're glad to know that Ian, Muhammad and Ali were able to assist you at Koons Tysons Toyota. Enjoy your new Toyota Tacoma!

November 19, 2023

Also thank you so much Ian saeed khan for being happy and giving good test drive and helping me deliver car to rental car place More

by lizismyemail114
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Nov 20, 2023 -

Koons Tysons Toyota responded

We're delighted to know that Ian provided a great test drive experience and was able to assist with your car delivery at Koons Tysons Toyota. Thanks for sharing this positive feedback!

Nov 20, 2023 -

lizismyemail114 responded

Ian and Mustafa went above and beyond to help me get the car. Outstanding for real. Ian is a lovely young man and second to none. I love you all and hope to see you soon to hang out. Lizette

November 18, 2023

Service Advisor Brook did a great job making sure our RAV and Highlander will run in top condition. More

by loeffelmanpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook
Report | Print
Nov 20, 2023 -

Koons Tysons Toyota responded

Our team at Koons Tysons Toyota is always here to help! Thanks for commending Brook's service - here's to a smooth ride in both your RAV4 and Highlander!

November 18, 2023

Thanks Ian saeed khan for being happy and helpful and setting up everything and making the car buying process painless thanks also Muhammad More

by ggpate75
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Nov 20, 2023 -

Koons Tysons Toyota responded

We're glad to know that Ian and Muhammad made your car buying experience at Koons Tysons Toyota a painless one! Thanks for the positive feedback, we appreciate it.

November 17, 2023

Awfull. Worst. Experience I. This dealership worst service and.worst costumer service. Not helpful Gave me runaround for simple service More

by Arastoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Kim
Report | Print
Nov 17, 2023 -

Koons Tysons Toyota responded

I'm sorry that your recent experience fell short of our 5-star standards. We will use this feedback as a learning tool as we continually strive to improve our services, and if you'd like to discuss these concerns in greater detail, I ask that you give me a call. Thank you, Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191

November 12, 2023

There was no bait and switch from the quote I received when speaking to the salesman on the phone. More

by lfos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masood Sultany sales 5-stars
Report | Print
Nov 13, 2023 -

Koons Tysons Toyota responded

We are happy to hear that our team provided straightforward information! Thank you for choosing Koons Tysons Toyota and for sharing your experience. Have a great day!

November 11, 2023

very nice customer service and good attitude. The sales guy Ashraf who helped us in purchasing the the new toyota Rav4 Hybrid Xle. Thanks Ashraf and thanks koons as well More

by hedayatullah566
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Khan
Report | Print
Nov 13, 2023 -

Koons Tysons Toyota responded

We're so glad to know that Ashraf was able to assist you in purchasing your new Toyota RAV4 Hybrid XLE at Koons Tysons Toyota. Thank you for the positive feedback about our customer service!

November 07, 2023

I really appreciated Steven Bush, my service advisor at Koons Tyson Toyota giving me a complimentary loaner car when I really needed one on Saturday. There was more work to be done on my car and the work More

by Thomas O’Shaughnessy
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bush
Report | Print
Nov 08, 2023 -

Koons Tysons Toyota responded

Thomas, it's great to know that Steven was able to assist you in a pinch at Koons Tysons Toyota. We always aim for top-notch service, and we're glad he could help make your day easier!

November 07, 2023

thank you so much ian saeed khan for being happy and reminiscing of our country thank you also muhammad khan for saving the day pakistan zindabad More

by saadiasajjad5
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Nov 07, 2023 -

Koons Tysons Toyota responded

We're so glad to know that our team at Koons Tysons Toyota was able to make your experience a memorable one. Thank you for the kind words and support!

1
...
29
30
31
...
161