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Koons Tysons Toyota

Vienna, VA

Overview
Reviews
Vehicles
4.7
1,614 Reviews
Call Dealership (703) 790-5920
View Awards

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,614 reviews

November 18, 2023

Service Advisor Brook did a great job making sure our RAV and Highlander will run in top condition. More

by loeffelmanpaul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brook
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Nov 20, 2023 -

Koons Tysons Toyota responded

Our team at Koons Tysons Toyota is always here to help! Thanks for commending Brook's service - here's to a smooth ride in both your RAV4 and Highlander!

November 18, 2023

Thanks Ian saeed khan for being happy and helpful and setting up everything and making the car buying process painless thanks also Muhammad More

by ggpate75
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
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Nov 20, 2023 -

Koons Tysons Toyota responded

We're glad to know that Ian and Muhammad made your car buying experience at Koons Tysons Toyota a painless one! Thanks for the positive feedback, we appreciate it.

November 17, 2023

Awfull. Worst. Experience I. This dealership worst service and.worst costumer service. Not helpful Gave me runaround for simple service More

by Arastoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Kim
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Nov 17, 2023 -

Koons Tysons Toyota responded

I'm sorry that your recent experience fell short of our 5-star standards. We will use this feedback as a learning tool as we continually strive to improve our services, and if you'd like to discuss these concerns in greater detail, I ask that you give me a call. Thank you, Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191

November 12, 2023

There was no bait and switch from the quote I received when speaking to the salesman on the phone. More

by lfos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Masood Sultany sales 5-stars
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Nov 13, 2023 -

Koons Tysons Toyota responded

We are happy to hear that our team provided straightforward information! Thank you for choosing Koons Tysons Toyota and for sharing your experience. Have a great day!

November 11, 2023

very nice customer service and good attitude. The sales guy Ashraf who helped us in purchasing the the new toyota Rav4 Hybrid Xle. Thanks Ashraf and thanks koons as well More

by hedayatullah566
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal Khan
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Nov 13, 2023 -

Koons Tysons Toyota responded

We're so glad to know that Ashraf was able to assist you in purchasing your new Toyota RAV4 Hybrid XLE at Koons Tysons Toyota. Thank you for the positive feedback about our customer service!

November 07, 2023

I really appreciated Steven Bush, my service advisor at Koons Tyson Toyota giving me a complimentary loaner car when I really needed one on Saturday. There was more work to be done on my car and the work More

by Thomas O’Shaughnessy
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bush
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Nov 08, 2023 -

Koons Tysons Toyota responded

Thomas, it's great to know that Steven was able to assist you in a pinch at Koons Tysons Toyota. We always aim for top-notch service, and we're glad he could help make your day easier!

November 07, 2023

thank you so much ian saeed khan for being happy and reminiscing of our country thank you also muhammad khan for saving the day pakistan zindabad More

by saadiasajjad5
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Nov 07, 2023 -

Koons Tysons Toyota responded

We're so glad to know that our team at Koons Tysons Toyota was able to make your experience a memorable one. Thank you for the kind words and support!

November 06, 2023

Thank you so much ian saeed khan for happy help with Camry 2024 safet and connecting the Bluetooth and Muhammad khan for making the deal possible. 3rd car More

by ayeshashahbaz807
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Nov 07, 2023 -

Koons Tysons Toyota responded

We're glad to know that Ian and Muhammad were able to assist you with your 2024 Camry at Koons Tysons Toyota. Enjoy the new ride!

November 05, 2023

Thank you Ian saeed khan for being happy and setting up rav4 safet Bluetooth and connecting app thank you Muhammad khan for brand new car More

by Seyarrafiqui
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Nov 06, 2023 -

Koons Tysons Toyota responded

It's great to know that Ian and Muhammad were able to assist you with your new RAV4 at Koons Tysons Toyota. We hope you're enjoying all the features of your brand-new car!

November 03, 2023

Thank you so much Ian for cleaning my car and taking me to the rental car place and being happy and helpful and setting up the app thanks also Muhammad for rav4 lunar rock More

by kat.mcd.moran
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Report | Print
Nov 06, 2023 -

Koons Tysons Toyota responded

Thank you for the review, Kat! We are so glad to hear that Ian and Muhammad delivered such a successful purchase experience. Drive safely in your new Toyota RAV4, and we hope to see you again at Koons Tysons Toyota!

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