
Koons Tysons Toyota
Vienna, VA
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We received wonderful service from Mohammed Ali at Koons Tysons Toyota. He was knowledgeable, responsive to our questions and respectful. We never felt pressured and we felt comfortable with the entire pro Tysons Toyota. He was knowledgeable, responsive to our questions and respectful. We never felt pressured and we felt comfortable with the entire process. We feel that we got treated well, and we received a very fair price for a terrific car. We could not be happier. Having bought many cars over the years, we would rate Mr. Ali as the best sales rep that we have dealt with. More
Thank you so much ian saeed khan for happy help and giving good test drive and showing all the buttons. Thank you Muhammad for making the process as easy as possible giving good test drive and showing all the buttons. Thank you Muhammad for making the process as easy as possible More
Muhammad Khan & Ian Saeed Khan are very courteous and professional in handle the sale of my Toyota RAV 4. Ian is very helpful & responsive. I recommend Ian should receive an award or recognition. I professional in handle the sale of my Toyota RAV 4. Ian is very helpful & responsive. I recommend Ian should receive an award or recognition. I haven't meet any assistance like Ian. Thanks so much to Ian. More
Thanks so much Ian for a very nice test drive and setting up all the technology and showing all the features. Thank you Muhammad for beautiful Camry sport edition up all the technology and showing all the features. Thank you Muhammad for beautiful Camry sport edition More
Koons Tysons Toyota has become a great disappointment. Toyota promotes their owners website, toyota.com/owners, writing "Amp Up Your Ownership. Access to all the tools and information for your Toyota—in o Toyota promotes their owners website, toyota.com/owners, writing "Amp Up Your Ownership. Access to all the tools and information for your Toyota—in one place." I own multiple Prii (Priuses), have spent over $5,000 per year for each of the past five years on repairs at Koons, and have made extensive use of this owner site to help with Toyotas that I own and with Toyotas I am considering buying. Unfortunately, there are problems with the site that I have been trying to get resolved--I have spent hours exchanging emails and talking to Toyota's 800 support line over the past months, but with no success. Toyota's model is to push most customer service to their dealers, but Koons has been of no help. I haven't been able to reach anyone at Toyota or at Koons who is able or interested in understanding, much less solving, what should be a relatively easy problem. Koons and Toyota need a new customer service model. Are they listening? More
Thank you so much Ian saeed khan for fixing the technology. You’re awesome. Other sales people could not figure out how to solve the problem. Very appreciative. Ian saved me lots of headaches. Safe technology. You’re awesome. Other sales people could not figure out how to solve the problem. Very appreciative. Ian saved me lots of headaches. Safety connect is finally working!!! More
The dealer service professional welcomed me and took care of my car without delay. The waiting room is large and comfortable of my car without delay. The waiting room is large and comfortable More
Thank you so much Ian Saeed khan for happy help and fixing technology. Thank you Chris for sienna 2023 beautiful. Without Chris help I would not be able to buy the car his help and service was amazing. fixing technology. Thank you Chris for sienna 2023 beautiful. Without Chris help I would not be able to buy the car his help and service was amazing. Other dealership did not compare to level of service. More