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Koons Tysons Toyota

Vienna, VA

4.7
1,607 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,607 reviews

August 28, 2023

The sales person was courteous but the manager was not at all friendly. I asked for a discount and while it was his right to say no. His tone and behavior were not inviting. More

by fsdogo
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
No name
Aug 29, 2023 -

Koons Tysons Toyota responded

I am very glad to hear that your salesperson was courteous and presented our Koons values. However, I am sorry to hear that your experience fell short with the second half of your interaction with our team. It's important that all our customers feel valued and respected, so it's disappointing to learn we may have missed the mark during your visit. I would like the opportunity to discuss this interaction with you directly to see how I can help. If you are open to sharing further details, please give me a call. Thank you, Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191

August 24, 2023

Great customer service. Mr. Ali was very helpful and accommodating. My car is now in great shape. More

by Barbecue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsin Kharam
Aug 24, 2023 -

Koons Tysons Toyota responded

Thank you for this stellar review and shoutout to Ali! All of us at Koons Tysons Toyota hope you have a lovely day!

August 24, 2023

Perfect service I really recommend. They check everything in short time and make my car ready with washing it in less than hour. More

by tolba505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thiel
Aug 24, 2023 -

Koons Tysons Toyota responded

We're glad to know you had a positive experience with our service at Koons Tysons Toyota! We always aim for efficiency and quality. Thanks for recommending us, we appreciate it!

August 22, 2023

Fast, friendly, and fun! 10/10 recommend! This was, BY FAR, the easiest and most pleasant car buying experience imaginable. Muhammed, Ian and the finance manager worked seaml More

by ginnylacara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian (I don't remember his last name) and another finance guy, also don't remember his name. , Muhammad Khan
Aug 22, 2023 -

Koons Tysons Toyota responded

Ginny, we're absolutely thrilled to know you had a seamless car-buying experience with our team at Koons Tysons Toyota! Thanks for the recommendation, and for giving Muhammed and Ian a shout-out. Enjoy your new ride!

August 21, 2023

We had a great experience with Ian & Muhammad! He took us on a fantastic test drive and pointed out all the car features so we could test them all. He was friendly, fun, and helpful throughout the More

by troop3912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Aug 22, 2023 -

Koons Tysons Toyota responded

We're delighted to know that Ian and Muhammad provided you with a fantastic test drive experience at Koons Tysons Toyota! It's great to see how they helped set up the app for your new RAV4. We look forward to seeing you again in the future!

August 21, 2023

We had a great experience today with Muhammad and Ian test driving a few cars before buying one. Would highly recommend both their help. Thank you so much! More

by catgray2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Aug 22, 2023 -

Koons Tysons Toyota responded

We're glad to know that Muhammad and Ian were able to assist you in finding the right car at Koons Tysons Toyota. Thanks for recommending us, we appreciate it!

August 21, 2023

Muhammed and Ian made the purchase very easy. We got great orientation regarding all the cars features. The entire experience was fantastic! More

by caldwellgray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Aug 22, 2023 -

Koons Tysons Toyota responded

We're delighted to know that Muhammed and Ian made your car-buying experience at Koons Tysons Toyota a breeze! Thanks for the positive feedback, we hope you enjoy all those features on the new ride.

August 21, 2023

Thank you Muhammad khan for beautiful camry and Ian saeed khan for happy service and good test drive. Thank you also Mr Amar Rana for beautiful clean dealership. Every day they deal with clients. I’m happy c More

by sambacoul321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Aug 22, 2023 -

Koons Tysons Toyota responded

We're so glad to know that our team at Koons Tysons Toyota provided you with a great experience! It's wonderful to see how much you appreciated the service from Muhammad, Ian, and Amar. Enjoy your new Toyota Camry, and thanks for leaving us this review!

August 15, 2023

Thank you so much ian saeed khan for help and good test drive thank you muhammad khan sales for brand new corolla hybrid thank you amar rana general manager for finance help More

by chibrar.edu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Aug 16, 2023 -

Koons Tysons Toyota responded

Thanks for the stellar feedback! We're thrilled to see that Ian, Muhammad, and Amar offered premier assistance during your visit to Koons Tysons Toyota. If there's anything else we can do for you, please be sure to reach out!

August 14, 2023

Thank you Ian for a good and happy test drive and taking care of baby. Ian was willing to work late to get us everything we wanted. More

by computermail2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Aug 15, 2023 -

Koons Tysons Toyota responded

We're glad to know that you had a great experience with Ian at Koons Tysons Toyota. Our team is always ready to go the extra mile for our customers! Thank you for your kind words and we hope to see you again soon.

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