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Koons Tysons Toyota

Vienna, VA

4.7
1,622 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,622 reviews

September 01, 2023

Trustworthy and expert guidance plus quality work through the years from John Boehm keeps us coming back exclusively to Tysons Toyota. It is tops! More

by John Hedley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Boehm
Sep 05, 2023 -

Koons Tysons Toyota responded

John, it's great to know that you've had such positive experiences with us at Koons Tysons Toyota over the years. We're proud of our team member John Boehm for providing expert guidance and quality work. Thanks for your trust in us!

September 01, 2023

Helpful, courteous and responsive. People at the Koons Toyota dealership in Tysons showed respect and did not use aggressive tactics. More

by kaycheck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Than and his brother Win are the two who were wonderful and helped me through the entire search and test drive and prefinal purchase to finalization. I highly recommend. They are wonderful!, Dwight Beard
Sep 05, 2023 -

Koons Tysons Toyota responded

We're glad to know you had a positive experience with our team at Koons Tysons Toyota. We always aim for respectful and courteous service without any pressure, and we are glad that we could deliver that. Thanks for the review!

August 31, 2023

Good service for my 2019 Toyota Highlander. They performed maintenance on it, plus I got my annual state safety inspection done. It was fast, convenient, and reasonably priced. More

by CHS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Hernandez
Aug 31, 2023 -

Koons Tysons Toyota responded

We're glad to know you found our service fast, convenient and reasonably priced at Koons Tysons Toyota. We appreciate your feedback and look forward to assisting with any future maintenance needs for your 2019 Highlander!

August 30, 2023

Koons' is a large dealership, with many people there to serve you. With an appointment my 10k mile checkup with oil change and tire rotation was completed in about 45 minutes . Everyone was pleasant and he More

by kigreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Onderchain
Aug 30, 2023 -

Koons Tysons Toyota responded

We're glad to know you had a positive experience at Koons Tysons Toyota! It's great that our team was able to assist with your 10k mile checkup efficiently and effectively. We appreciate the feedback!

August 28, 2023

Staff was very courteous and helpful in setting up my test drive and Mande for a great overall sales experience. More

by Ed Teter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Aug 28, 2023 -

Koons Tysons Toyota responded

Ed, we're delighted to know our team at Koons Tysons Toyota provided a top-notch sales experience for you. Thanks for sharing your feedback! Safe travels ahead!

August 28, 2023

The sales person was courteous but the manager was not at all friendly. I asked for a discount and while it was his right to say no. His tone and behavior were not inviting. More

by fsdogo
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
No name
Aug 29, 2023 -

Koons Tysons Toyota responded

I am very glad to hear that your salesperson was courteous and presented our Koons values. However, I am sorry to hear that your experience fell short with the second half of your interaction with our team. It's important that all our customers feel valued and respected, so it's disappointing to learn we may have missed the mark during your visit. I would like the opportunity to discuss this interaction with you directly to see how I can help. If you are open to sharing further details, please give me a call. Thank you, Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191

August 24, 2023

Great customer service. Mr. Ali was very helpful and accommodating. My car is now in great shape. More

by Barbecue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohsin Kharam
Aug 24, 2023 -

Koons Tysons Toyota responded

Thank you for this stellar review and shoutout to Ali! All of us at Koons Tysons Toyota hope you have a lovely day!

August 24, 2023

Perfect service I really recommend. They check everything in short time and make my car ready with washing it in less than hour. More

by tolba505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Thiel
Aug 24, 2023 -

Koons Tysons Toyota responded

We're glad to know you had a positive experience with our service at Koons Tysons Toyota! We always aim for efficiency and quality. Thanks for recommending us, we appreciate it!

August 22, 2023

Fast, friendly, and fun! 10/10 recommend! This was, BY FAR, the easiest and most pleasant car buying experience imaginable. Muhammed, Ian and the finance manager worked seaml More

by ginnylacara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian (I don't remember his last name) and another finance guy, also don't remember his name. , Muhammad Khan
Aug 22, 2023 -

Koons Tysons Toyota responded

Ginny, we're absolutely thrilled to know you had a seamless car-buying experience with our team at Koons Tysons Toyota! Thanks for the recommendation, and for giving Muhammed and Ian a shout-out. Enjoy your new ride!

August 21, 2023

We had a great experience today with Muhammad and Ian test driving a few cars before buying one. Would highly recommend both their help. Thank you so much! More

by catgray2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Aug 22, 2023 -

Koons Tysons Toyota responded

We're glad to know that Muhammad and Ian were able to assist you in finding the right car at Koons Tysons Toyota. Thanks for recommending us, we appreciate it!

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