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Koons Tysons Toyota

Vienna, VA

4.7
1,625 Reviews

8610 Leesburg Pike

Vienna, VA

22182

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Showing 1,625 reviews

June 26, 2023

They were fast, polite, and they tended to everything i asked them to, without trying to persuade me to spend unnecessary money on extras! More

by Thomastonsusie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Kim
Jun 27, 2023 -

Koons Tysons Toyota responded

Thomas, we're glad to hear that you had a positive experience with our team at Koons Tysons Toyota. Thank you for choosing us and for taking the time to leave a review. We hope to see you back again down the road!

June 26, 2023

Starting from calling to make appointment until we go out purchasing the car it was wonderful experience. I like this dealership. 100% my next purchase will be here and happy to recommend family and friends. More

by awubiye
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jake Canter and Salema
Jun 27, 2023 -

Koons Tysons Toyota responded

Thank you for the great review! We're so glad to hear that you had a wonderful experience with us at Koons Tysons Toyota. We appreciate your support and look forward to assisting you with your next purchase!

June 26, 2023

gracias ian saeed khan por todo y feliz ayuda y good test drive. gracias muhammad khan por highlander 2023 y amar rana for having amazing cars More

by amylm2003
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Jun 27, 2023 -

Koons Tysons Toyota responded

Gracias por la reseña! Apreciamos las palabras amables acerca de Ian y Muhammad y esperamos volver a verle en Koons Tysons Toyota!

June 25, 2023

Very disappointed, some of the manager needs to be fired, don't wanna mention the name this time . I had a appointment with them but they sold the car before I reached there with a un appropriate behavior e More

by ahmedutpal
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
DeeDee Wheeler
Jun 25, 2023 -

ahmedutpal responded

N/a

Jun 26, 2023 -

Koons Tysons Toyota responded

This feedback is very concerning to receive. Providing excellent customer service is one of our priorities, and I sincerely apologize for the inconvenience caused here. If you're open to sharing further details about your experience, I'd appreciate the opportunity to address your concerns. I've listed my contact information below and hope to hear from you. Thank you, Krystle Uriona - Customer Relations Manager - (703) 790-5920 x 23191

June 25, 2023

Muchas gracias Ian saeed khan for happy service and setting up Bluetooth and app and Muhammad khan for highlander 2023 thank you azmi finance!!!! More

by miriveizaga
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Jun 26, 2023 -

Koons Tysons Toyota responded

Thank you for the review! We are so glad to hear that you had a successful experience working with Muhammad, Ian, and Azmi. Drive safely, and we hope to see you back again at Koons Tysons Toyota!

June 25, 2023

Thank you so much Ian saeed khan and muhammad khan for Highlander 2023 thank you Ian for setting up Bluetooth thank you bajram ramadani manager More

by shaylamerida2008
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Jun 26, 2023 -

Koons Tysons Toyota responded

Thank you for the review! We're glad Ian, Muhammad, and Bajram could assist you with your 2023 Toyota Highlander. Drive safely, and we hope to see you back again down the road!

June 24, 2023

I have never had a problem. Always very good service. Employee Brook was fantastic.. he gave me very good information about my 4 runner.. More

by For sure
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
His name is Brook. That’s what I know him as…
Jun 26, 2023 -

Koons Tysons Toyota responded

We're so happy to hear that you consistently receive great service at Koons Tysons Toyota! We appreciate the shoutout to Brook, and we'll make sure he knows how much you appreciated his assistance. Thank you for the positive review, and enjoy your 4Runner!

June 24, 2023

Very exceptional service by Ian Saeed. I did not want to test drive the car but Ian made me feel comfortable enough and we loved the 4runner! Thank you also Muhammad khan pushkar basin and More

by sakina.azhar.4468
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Jun 26, 2023 -

Koons Tysons Toyota responded

We appreciate your positive review, Sakina! We're glad that Ian and Muhammad provided exceptional service and made you feel comfortable during your visit. Thank you for choosing Koons Tysons Toyota and we hope you enjoy your new Toyota 4Runner!

June 24, 2023

They are great professionals, always on time, customer oriented, job gets done very well. I’ll always recommend this dealership to all my friends and customers. More

by margaret.gilboa
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I don’t know theirs names.
Jun 26, 2023 -

Koons Tysons Toyota responded

Thanks for the awesome review, Margaret! We appreciate your loyalty and recommendation. Looking forward to serving you in the future. Have a fantastic day! - The Koons Tysons Toyota Team

June 23, 2023

the way ian and muhammad conducted themselves in the transaction was professional and kind. thanks for the new car :) More

by sanaldecoa
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Muhammad Khan
Jun 26, 2023 -

Koons Tysons Toyota responded

We really appreciate your positive feedback! It's great to hear that Ian and Muhammad provided you with a professional and kind experience during your car transaction. Thank you for choosing Koons Tysons Toyota, and enjoy your new car!

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